Samsung acknowledges Galaxy S5 Lollipop update issues

02 May, 2015
According to Samsung UK, the company will soon be sending out micro updates to fix the problems.

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  • ?
  • Anonymous
  • CGH
  • 17 May 2021

my samsung s5 update does not work automatically

    • E
    • Em
    • dUM
    • 23 Oct 2020

    Pork-n-bean, 23 Jan 2018For about a week or two this phone has lost its mind. While... moreThis is my phone
    🤬🤯
    Was doing my online grocery sho and it stopped

      • S
      • Sabaq
      • Q$N
      • 31 May 2019

      Anonymous , 12 Nov 2017My s5 active updated to marsh mellow a while back, every si... moreSame problem any fix

        • B
        • BIMBO
        • mpp
        • 08 May 2018

        Looks like a Virus to me. Samsung WTF are you doing looping on flashing logo.




          • D
          • AnonD-746946
          • Sqk
          • 24 Mar 2018

          Anonymous, 24 Dec 2017This Nov 2017 update completely messed up my phone. The stu... moreDid you ever find a solution to this?
          I am having similar issues with my s5 mini since the March system update .....

            • ?
            • Anonymous
            • qFk
            • 05 Mar 2018

            Anonymous, 02 May 2015Samsung has always problems with updates. Thats why i will ... moreNo they don't. you don't know what your talking about.

              • r
              • robin singh
              • U{d
              • 28 Jan 2018

              hi samsung my problem is that when i upgrade my s5 (SM-G900I) to lollipop version my phone say that my phone is upgrade in unauthorised way and then my phone is not able to upgrade to marshmallow. i go to samsung care they say that they can upgrade my phone to marshmallow but phone can get destroy so plz help me i want to upgrade my phone to marshmallow because many new features come tere so pllllllzzzz help me thankyou

                • P
                • Pork-n-bean
                • IbF
                • 23 Jan 2018

                For about a week or two this phone has lost its mind. While in use when batt reads below 80 percent it flickers to other apps, locks up, batt power drops like a rock, even shuts itself off. Thought might need a new battery, or phone. Seems to work with charger hooked up, and at 100 percent . Is this part of the update issue or is it a battery, phone. Virus, someone let me know.
                I'm on ssi and don't have a bunch of money to waste if there is a fix. HELP

                  • W
                  • Wolf
                  • nET
                  • 14 Jan 2018

                  Rayla, 18 Sep 2017Since the update I've had serious problems connecting to my... moreYes update on S5 6 is very bad Samsung the update not good ruin my S5 if you not update then DON'T UPDATE please!! Very bad😐

                    • ?
                    • Anonymous
                    • RrJ
                    • 24 Dec 2017

                    This Nov 2017 update completely messed up my phone. The stupid Google assistant keeps coming up without me triggering it. I can't even disable the dame thing because it's with Google. I can hardly touch the screen without it popping it. Then I have to keep resetting my settings, which temporarily fixes it for like 1 day then it goes back to acting crazy.
                    Then my battery life has cut down to like half. The apps keep crashing. Phone keeps freezing, especially whenever I get a phone call, it takes like 25 secs before the person on the other side of the phone to hear me. The phone has a mind of its own at this point. So upset that I updated the stupid software.

                    I hope they release a new update that would fix all these issues.

                      • K
                      • Kat
                      • j@W
                      • 24 Nov 2017

                      kath, 10 Nov 2017I suggest you consider yourself lucky and DO NOT UPDATE!!! ... moreHow did you not update? I got annoying reminders every time I turned on the phone

                        • G
                        • GoRose
                        • ksk
                        • 14 Nov 2017

                        November Samsung Galaxy 5 update messed up my phone. Lost all my game apps that I downloaded, the spell auto correct is strange, and lost all my pictures from the past week. When I went to Shutterfly, it couldn't see any of my pictures.

                          • T
                          • Tinydancer
                          • 4A3
                          • 13 Nov 2017

                          My phone updated a few weeks ago. It seems that I have lost all my camera features. It takes pictures. But I am not able to adjust to night time. The ISO. Can no longer change from color to black and white.
                          And not to mention. It took me 10 minutes to type this due to the very persistent and annoying auto correct.
                          Is the camera thing a glitch? Because I chose this phone for it picture capturing abilities .

                            • A
                            • Anonymous
                            • rRU
                            • 12 Nov 2017

                            My s5 active updated to marsh mellow a while back, every since my battery seems weaker, the phone itself seems slower and most apps will glitch and freeze and say not responding.I personally didn't see anything new other than wifi calling in my notification bar now..anyone else having problems with a s5 active an

                              • k
                              • kath
                              • rgS
                              • 10 Nov 2017

                              PhoneGuy, 28 Sep 2017When doing a update on my Samsung 7 I'm getting a message t... moreI suggest you consider yourself lucky and DO NOT UPDATE!!! My husband and I updated and it changed our screens (2 phones) , changed our icons, deleted some of them, and now the text auto correct is even worse than it was before and now neither phone will charge beyond 91%. Both phones! I'm really losing faith in Samsung. The last two phones have been a disaster!

                                • S
                                • Shahid
                                • q}P
                                • 27 Oct 2017

                                Please help since last week my S5 doesn't recognize the SIM.

                                  • ?
                                  • Anonymous
                                  • 4X6
                                  • 24 Oct 2017

                                  Lost ALL my pictures.

                                    • ?
                                    • Anonymous
                                    • IJk
                                    • 10 Oct 2017

                                    Anonymous, 20 Sep 2017Worked like a charm. Thanks so much.Thanks! Worked great!

                                      • P
                                      • PhoneGuy
                                      • jJL
                                      • 28 Sep 2017

                                      When doing a update on my Samsung 7 I'm getting a message that says "Failed to Update software" Failed to update firmware. Visit a Samsung Service Center. I don't have a Samsung service center near me, what do you suggest I do?

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                                        • Fed up
                                        • mKJ
                                        • 28 Sep 2017

                                        Rayla, 18 Sep 2017Since the update I've had serious problems connecting to my... moreI'm having same issues