Samsung acknowledges Galaxy S5 Lollipop update issues

02 May, 2015
According to Samsung UK, the company will soon be sending out micro updates to fix the problems.

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  • L
  • Lucian Vancouver
  • 7C6
  • 28 Sep 2017

My phone has been acting up since last update. It freezes constantly while using apps and it's generally slower to use. Really disappointing when they don't test these updates before launch. Don't break something that works. Unsure of what measures I can take to fix it.

    • ?
    • Anonymous
    • mqU
    • 27 Sep 2017

    This update has destroyed my phone. I guarantee I will never have a samsung again after this experience.

      • ?
      • Anonymous
      • eht
      • 20 Sep 2017

      Dtox, 14 Aug 2017I just fixed mine. Update Chrome app in google play. It fix... moreWorked like a charm. Thanks so much.

        • R
        • Rayla
        • EKV
        • 18 Sep 2017

        Since the update I've had serious problems connecting to my wifi. In fact i burned through 375MG of my monthly 500MG of data simply cause i wasn't connected to wifi when i thought it was. I've also had a lot of trouble with the volume of the alarm clock app. Before when I maxed the volume I could hear it across my house. Now (with all volumne options maxed out) I can't even hear it on my bedside table. I was woken up this morning not by the noise of the alarm but by the noise of the phone vibrating against the bedside table because that generated more noise then the alarm itself. I've also extreme lag on my internet browser and all games on my phone which is especially frustrating. My autocorrect I had to disable in setting of replace word as it is completely useless at the moment. It replaces even some of the most basic words with random things. I tried to write the word 'man' and it kept replacing it with with 'mainly'. Super frustrating. I've always loved my galaxy but this is extremely frustrating and a huge let down of an update.

          • J
          • Jillio
          • 4jV
          • 18 Sep 2017

          Anonymous, 21 Aug 2017Fixed it - thanks!Can't wait to try this, tyvm, Samsung wasn't much help.

            • O
            • Oldcomputerwiz
            • In4
            • 14 Sep 2017

            Vera, 12 Sep 2017I can't able to update my latest version samsung galaxy s5I'm unable to update to the latest security patch (August) either. This patcht is supposed to fix the bluetooth LE problem. I just keep getting can't connect. I tried updating using the computer and it says no update available even though I know there is. This just plain sucks. Right now I have my tracker connecting to an old iPhone each morning. I had a perfectly good working phone (even did that factory reset trying to fix bluetooth issue) and Samsung and Verizon mucked it up. Just put it back to the way it was before the July update.

              • V
              • Vera
              • sb$
              • 12 Sep 2017

              I can't able to update my latest version samsung galaxy s5

                • B
                • Bry
                • NGd
                • 09 Sep 2017

                I've lost the ability to switch between languages on my keyboard with a simple swipe.
                The autocorrect on my phone is all messed up.
                ie. When I type lock, it corrects it to lol.
                The phone freezes out of nowhere all the time now, and it generally operates much slower.
                This was a terrible update, and it will make me consider getting an iphone for my next purchase.

                  • P
                  • Papagiorgio
                  • say
                  • 08 Sep 2017

                  Gamer, 20 Aug 2017I have lost alot of money due to.recent upgrade. I game.on ... moreHahahah

                    • M
                    • MexBraven
                    • NEp
                    • 30 Aug 2017

                    SInce Aug 2017 upgrade having blue tooth issues with one device. other device works fine. any ideas for fix?

                      • ?
                      • Anonymous
                      • 4jZ
                      • 22 Aug 2017

                      Dtox, 14 Aug 2017I just fixed mine. Update Chrome app in google play. It fix... moreHelp the last update on my samsung galaxy s5 screwed up my Garmin Vivofit 2. It's Frozen & won't pair. Garmin is aware of the issue. HOW DO I GET RID OF THE UPDATE? I UPDATED MY CHROME APP & THAT DIDN'T HELP

                        • ?
                        • Anonymous
                        • Yhb
                        • 21 Aug 2017

                        Dtox, 14 Aug 2017I just fixed mine. Update Chrome app in google play. It fix... moreFixed it - thanks!

                          • G
                          • Gamer
                          • Y96
                          • 20 Aug 2017

                          UpdatesBad, 17 Aug 2017Can't stay connected to WiFi since last update on my Samsun... moreI have lost alot of money due to.recent upgrade. I game.on my.phone aND since the last upgrade I have freeze and connectivity issues while gaming. This is a major problem for me as I've lost 1.9 billion troops because my phone froze when I was attacked!! I'm pissed off, would.like to revert back.to last version!!!

                            • U
                            • UpdatesBad
                            • kR7
                            • 17 Aug 2017

                            AnonD-692066, 14 Aug 2017Thank you thank you thank you!! I have tried everything fo... moreCan't stay connected to WiFi since last update on my Samsung Galaxy S5 many images are not showing up correctly lots of phone problems not happy at all I wish I did not allow the update Help my phone is making me stressed out now...

                              • D
                              • AnonD-692066
                              • 4bB
                              • 14 Aug 2017

                              Dtox, 14 Aug 2017I just fixed mine. Update Chrome app in google play. It fix... moreThank you thank you thank you!! I have tried everything for 4 days. Finally went to Verizon and NO help as usual. Call samsung helpline NO help at all!! This worked perfectly!!

                                • D
                                • Dtox
                                • Y6V
                                • 14 Aug 2017

                                K, 12 Aug 2017My newest forced Samsung software update (August 2017) has ... moreI just fixed mine. Update Chrome app in google play. It fixes the small type.

                                  • D
                                  • Dtox
                                  • Y6V
                                  • 14 Aug 2017

                                  Anonymous, 13 Aug 2017I entirely agree. I am partially sighted and this latest fo... moreI figured it out!! Update your Chrome app from google play. It fixes the type size.

                                    • D
                                    • Dtox
                                    • Y6V
                                    • 14 Aug 2017

                                    K, 12 Aug 2017My newest forced Samsung software update (August 2017) has ... moreSame problem for me! Did you find a solution?

                                      • ?
                                      • Anonymous
                                      • 32B
                                      • 13 Aug 2017

                                      I entirely agree. I am partially sighted and this latest forced update has rendered the phone almost unusable for me. Is there a way to undo the upgrade?

                                        • ?
                                        • Anonymous
                                        • IJM
                                        • 13 Aug 2017

                                        K, 12 Aug 2017My newest forced Samsung software update (August 2017) has ... moreI am having the exact same issues as you! This sucks.