Samsung is withdrawing the Galaxy Note7 from some markets due to faulty batteries

01 September 2016
A recall still has not been officially announced - meaning that for now you won't have to return your purchased Note 7, but the unsold units are being withdrawn.

Sort by:

  • A
  • AmirHA
  • yHb
  • 01 Sep 2016

I'm a fan of samsung (maybe was a fan!) and I was going to buy Note 7
But now i'm thinking Asus zenfone 3 deluxe as a better option!
I think my safety is more valuable than the S-pen!
I have galaxy Note 10.1 2014 for 2.5 years and i like it very much but i feel that Note 7 is not a good Note!

    AnonD-196068, 01 Sep 2016I suspect this happened because accountants and marketing d... morePossible.
    Coz Samsung is one of the major supplier to Apple and Samsung would have been very well aware of Apple dates.

    Just to be ahead of Apple, this could have happened.

    But surprisingly this should not have been the case. Samsung has an average of 1 handset released every week. With this as fact they should have best QC and QA in place. Or it can be viewed as - there is not checking and all devices are assumed to be good and released.

    Over confidence and haste sometimes kills.

      • ?
      • Anonymous
      • 3I{
      • 01 Sep 2016

      Now - if Samsung instead had designed the Note7 for a user replaceable battery then Samsung could just have given customers a new battery for themselves to install. Will they never learn? (schadenfreude). Reminds me of Takata airbags and Hondas. recalling can get quite expensive. But Samsung has now learned to also sample test the batteries coming of the conveyor belt.

        • ?
        • Anonymous
        • LHj
        • 01 Sep 2016

        Guys as I said before the Galaxy Note7 got too many problems unless if you chose the "Lucky one" kind of rare good luck to all of you.

          Anonymous, 01 Sep 2016That's what happens when you seal the battery. Quality issu... moreThis is a mistake from Samsung for sure, but they have been releasing mobiles with sealed back for some time without battery issues.

            • ?
            • Anonymous
            • ibm
            • 01 Sep 2016

            Anonymous, 01 Sep 2016You don't need to worry bro. Only your bed will catch fire,... moreBut what about his face?? Who will replace his face???? xD

              • D
              • AnonD-196068
              • nnQ
              • 01 Sep 2016

              I suspect this happened because accountants and marketing departments are making decisions about release dates without reference to technical realities from the appropriate people and as a result the phone was rushed to market before it was truly ready. There have been several pointers to it being a "rush job" at any price, to get it out ahead of the iPhone 7. First it is announced it will come with MM only for LG to announce two days later their V20 will release with Nougart. Not a showstopper but probably an indicator. Then it is supply shortages, then S-Pen problems and now this. This phone should have been announced at IFA along with everyone else's latest and greatest. Instead Samsung rushed it out and here is the result I suspect.

                • ?
                • Anonymous
                • t}F
                • 01 Sep 2016

                AnonD-481725, 01 Sep 2016Oh my God, imagine someone unlocking his phone by iris scan... moremay his soul rest in peace.. lol

                  • ?
                  • Anonymous
                  • XNa
                  • 01 Sep 2016

                  Third class samsung third class phone

                    • ?
                    • Anonymous
                    • 7uE
                    • 01 Sep 2016

                    Will there still lots of pre-orders for Ip7?

                      • Q
                      • Question
                      • nGR
                      • 01 Sep 2016

                      What a farce. They can't simply point the finger as it's clear they haven't had extensive QA checks like a premium handset manufacturer should.
                      If this was Apple, the media would be all over this, and I think it will be once the full extent of the recall is considered.
                      This is very bad timing, as Apple are due to unveil their new handsets shortly. It's a shame, as Samsung nailed it with the S7 and S7 Edge. Perfect smartphones foillowed by this.

                        Samsung is fried. Just the other day the S-Pen are reportedly to have stuck in their sockets. Now, it is the batteries.

                          • S
                          • Salt
                          • DPT
                          • 01 Sep 2016

                          Echoing the feedback of other folks who posted on this thread: a removable back cover with replaceable battery would have made this disaster less of a, um, disaster.

                            • ?
                            • Anonymous
                            • JbI
                            • 01 Sep 2016

                            That's what happens when you seal the battery. Quality issues. Where is the good ol Samsung where her hardware had added value to Apple's.

                            Now it's as unservicable as Apple's. No differentiation, why should I not prefer an iPhone thus, given how fast it is and how much more support it gets?

                            Samsung shot themselves on the foot and I don't know why.

                              • ?
                              • Anonymous
                              • RIE
                              • 01 Sep 2016

                              AnonD-456472, 01 Sep 2016which countries got the ITM battery? can you please tell us????All the batteries in Galaxy Note7, regardless Exynos or Snapdragon version are using Korean ITM Semiconductor manufactured batteries. ITM is probably too rushed to make this phone and skip safety procedure. Now, we know Samsung will never work with ITM anymore in the future. I wonder why Samsung don't develop in-house battery. They good at making everything by themselves.

                                • ?
                                • Anonymous
                                • YeD
                                • 01 Sep 2016

                                their shares has dropped big time, google bbc news Samsung shares drop.

                                what about Canada and USA now?

                                  AnonD-548804, 01 Sep 2016So when will it be available to buy in uk?I've seen it in a showroom at three. Played with if for like 15mins, but so far, it's only up for pre-order at all carriers.

                                    Looks like Note 7 name was not such a good idea!

                                      • D
                                      • AnonD-481725
                                      • X1I
                                      • 01 Sep 2016

                                      Oh my God, imagine someone unlocking his phone by iris scanner then booooom, then wa wi wa wi then he was a good man :(.

                                        • D
                                        • AnonD-548804
                                        • nxi
                                        • 01 Sep 2016

                                        So when will it be available to buy in uk?