US consumer safety watchdog to investigate latest fire incident involving safe Samsung Galaxy Note 7

06 October 2016
The CPSC has already reached out to the FAA and Samsung to know more about the incident, and will also get in touch with the owner of the phone.

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  • Idubbbztv
  • Xs2
  • 06 Oct 2016

AnonD-576629, 06 Oct 2016Samsung is letting it's success get to its head. You've los... moreNo one cares about you buddy

    • D
    • AnonD-444894
    • Lbb
    • 06 Oct 2016

    This is Apple work.

      • ?
      • Anonymous
      • 06 Oct 2016

      AnonD-287330, 06 Oct 201650k...its shouldnt be more then 30k to survive n get rid of... moreLG V20 is better.

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        • AnonD-576629
        • qFr
        • 06 Oct 2016

        Samsung is letting it's success get to its head. You've lost a customer here. Good luck Sammy

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          • AnonD-505268
          • tug
          • 06 Oct 2016

          PallMall, 06 Oct 2016quite strange that all incidents with Note 7 happens in USyes , 100% correct . Note 7 is a phone not bomb 😂😂😂

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            • AnonD-287330
            • vb$
            • 06 Oct 2016

            Nio, 06 Oct 2016The only way samsung can sell this device in india is to pr... more50k...its shouldnt be more then 30k to survive n get rid of the stock or probably target some other continents, though I am an note fan but unfortunately the reports are bad and we dont have choices as iphone 7+ is too steep for that kinda confiq.

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              • Anonymous
              • 4Js
              • 06 Oct 2016

              AnonD-508301, 06 Oct 2016glass on the back plus it is waterproof,that means it's air... moreThat doesnt make any sense but nice try i guess

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                • Nio
                • vGc
                • 06 Oct 2016

                The only way samsung can sell this device in india is to price it at around 50k n launch a blue color here. Otherwise chances r minimal.

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                  • AnonD-508301
                  • 7ki
                  • 06 Oct 2016

                  glass on the back plus it is waterproof,that means it's airtight.glass is a bad conductor of heat.this thing will keep on blowing even with new batteries.though very less incidents.
                  Better stay safe

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                    • PallMall
                    • aqR
                    • 06 Oct 2016

                    quite strange that all incidents with Note 7 happens in US

                      • W
                      • Waynder
                      • B}Q
                      • 06 Oct 2016

                      Probably some undercover Apple agent XD

                        • ?
                        • Anonymous
                        • 0Cb
                        • 06 Oct 2016

                        Southwest Airlines flight 994 from Louisville to Baltimore was evacuated this morning while still at the gate because of a smoking Samsung Galaxy Note 7 smartphone. All passengers and crew exited the plane via the main cabin door and no injuries were reported

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                          • AnonD-442781
                          • H5N
                          • 06 Oct 2016

                          Anonymous, 06 Oct 2016Listen, I do understand people getting all defensive with t... moreOr you can just get a safe replacement like 90% of note 7 owners.

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                            • AnonD-563598
                            • r%X
                            • 06 Oct 2016

                            Fake scammers.that basterd wants $$$$$ $$$$$$ it's a coincidence that guy got an iPhone 7 afterwards? Ha

                              • ?
                              • Anonymous
                              • Nyj
                              • 06 Oct 2016

                              Anonymous, 06 Oct 2016lol no bro. Considering its less than 0.01% handsets and th... moreWhy not try to put one bullet in the gun barrel and spin the barrel and point it to your head then pull the trigger. It is the same thing as one in a million chances that Note 7 will explode/burn. Good luck!

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                                • Anonymous
                                • PSt
                                • 06 Oct 2016

                                AnonD-367917, 06 Oct 2016The pictures from the incident (the burnt phone; no discolo... moreWell said ma man. Bravo

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                                  • AnonD-367917
                                  • vut
                                  • 06 Oct 2016

                                  The pictures from the incident (the burnt phone; no discolouration to carpet etc, looks like different focal points taken photo), and then the later submission of a picture of the box (which doesn't look anything like my Note 7 box, but possibly a carrier specific outer packaging); confirming a Korean made unit (replacement stock was Vietnamese stuff, yes?)..

                                  This could be a mishap with the phone company packaging the wrong unit in the 'right' outer sleeve...
                                  It could be a flow on from Sammy diagnosing that 'some' Korean made units had the 'clean' sourced batteries, and gave the go ahead for some of the already in the sales stream phone units to be IMEI cleared as usable stock. (Believing that these units have had little issue since being sold into China)

                                  We don't know if Samsung are doing some complex maths figuring if 'out of court' settlements are viable, but it is fair to say that numbers being posted around the net presently suggest over one million replacement units are rolled out.
                                  -personally I accept one or two per million manufacturing faults even from the companies with exceptional product checks in place.

                                  I do not believe that any 'attempt' to rush to market would have created this issue (or found it prior to release), and in fairness it is in such small numbers when we look at the context of millions of units.

                                  Look at ONE MILLION of anything!
                                  With the exception of one million grains of sand, the deviance in a million units is going to be prevalent, if not uncommon. Individual bits will fail. This has to be expected.
                                  Rushing a few million units, then I would expect ten Dead On Arrival or Early Life Failure units per ten thousand, or effectively one dead or failing unit per one thousand.
                                  The fact that Samsung are delivering vastly lower than this failure rate across all their product lines (including super cheap phones) shows that their quality control is decent.

                                  I haven't lost trust in Samsung. I do expect every large scale enterprise to make key decisions favouring cost cutting and planned obsolescence. That is just modern consumeristic practice playing out.

                                  The Note 7 is still a phone that should prove legendary for more than some bad press upon release.
                                  It is true that this sort of press changes the wealth of nations; so lets not be sheep and mindlessly go around swaying people to 'our opinion' unless we are holistic in our approach and fair minded in our practice.

                                  No doubt all manufacturers will take lesson from this.
                                  The point of diminished returns when 'cheapening' the manufacturing process has a bottom that should never be touched!

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                                    • Anonymous
                                    • PSt
                                    • 06 Oct 2016

                                    Anonymous, 06 Oct 2016Listen, I do understand people getting all defensive with t... morelol no bro. Considering its less than 0.01% handsets and there's very little confirmable evidence to support cases of "Note 7 explosions" other than pictures of burnt phones and peoples accounts, I think I and everyone around me is pretty safe :)

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                                      • Anonymous
                                      • IV}
                                      • 06 Oct 2016

                                      We don't know for sure If the guy is lying about the phone being replaced or Samsung really screwed up again

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                                        • AnonD-590482
                                        • uSQ
                                        • 06 Oct 2016

                                        How long does the investigation usually take?