PSA: Don’t install OnePlus 2’s Oxygen OS 3.5.5 OTA

23 December 2016
A large number of users, mostly with Indian providers, are reporting frequent loss of network connection after installing the update.

Sort by:

  • D
  • AnonD-624570
  • D3w
  • 25 Dec 2016

There's so much rush in getting the new products / updates in place that proper testing ain't happening. That's why the image of good brands are getting killed.

The primary reason why VoLTE update was required in India is the increasing number of R-Jio users.

That's where OnePlus guys goofed up. This seems specific to Indian customers only. I cannot use Airtel and Jio networks for more than 1-2 minutes at a stretch simultaneously. Battery drains fast, charging is a lot slower now. Calls however are stable.

Moreover, when network drops the running application freezes for a moment, which is annoying. Audio volume has also reduced a bit through the phone's speaker.

    • D
    • Dev
    • D01
    • 25 Dec 2016

    I am using Jim and Airtel and the network seems to be dropping every 20-30 seconds. I did a factory reset....unfortunately the update couldn't be undone. This is very frustrating and a pain. What is the fix? Will it be rectified soon?

      • S
      • Same problem!!!
      • rKP
      • 25 Dec 2016

      I am indeed facing the very same issue!

        • D
        • Darksider
        • D0c
        • 25 Dec 2016

        I am using Jio and Airtel. Facing the same issue.. it's really irritating and people aren't able to connect to my no because of this network drops. I hope OnePlus comes up with the fix soon. Had to buy a Nokia phone just to be able to make official calls.

          • ?
          • Anonymous
          • gWp
          • 25 Dec 2016

          I've been using 3.5.5 in USA with no problems. SIM1 on TMobile and SIM2 on AT&T.

            • D
            • AnonD-624514
            • uuD
            • 25 Dec 2016

            I'm using Jio and Airtel in my phone for every 20-30 secs network drop is happening and the phone freezes for a second.

              Domestoboto, 25 Dec 2016The only difference is that Samsung and Apple implement a l... moreYup thats all right. Oneplus is a new brand and maybe little experience would make them better.

                • B
                • Bharath
                • rx2
                • 25 Dec 2016

                Yes it is kept happening after the update.using airtel and jio sim

                  • A
                  • Ann
                  • U6Z
                  • 25 Dec 2016

                  I am using Jio and MTNL. Frequent network dropping issue and battery draining fast.

                    • D
                    • AnonD-624469
                    • 7k2
                    • 25 Dec 2016

                    I haven't received the update till now for which I was eagerly waiting for. Whenever I check, it says your phone is up to date.

                      Androidloveralways, 25 Dec 2016Chinese phone? Like apple and samsungThe only difference is that Samsung and Apple implement a little something called "SOFTWARE TESTING" and "QUALITY CONTROL." Clearly, someone is SERIOUSLY slacking at that department on Oneplus and s... lile this keeps happening. UNACCEPTABLE.

                        • S
                        • Sumit Verma
                        • u1L
                        • 25 Dec 2016

                        I am using jio & Vodafone connection. When jio sim is enabled both connections drops every minute. When only Vodafone is enabled phone is working fine.

                          • R
                          • Rahul
                          • gNZ
                          • 25 Dec 2016

                          Same problem network dropping many times with in a minute when network dropping my all applications also restart can you please tell me what will I do now or may I downgrade ?

                            • ?
                            • Anonymous
                            • RbX
                            • 25 Dec 2016

                            No issues with oxygen 3.5.5 in US with T-Mobile. Single SIM.Happy holidays all.

                              [deleted post]Chinese phone? Like apple and samsung

                                • J
                                • JP
                                • qDq
                                • 25 Dec 2016

                                My OnePlus is running just fine on the new update. At first it was a little buggy but it has caught up in the past couple of days. However the signal problem discussed here hasn't been a problem for me. My signal is running strong. I have cricket as a carrier on my phone

                                  • ?
                                  • Anonymous
                                  • nHA
                                  • 25 Dec 2016

                                  At least they pulled it. Usually Oneplus leave it for months without doing anything and not responding to their own forums.

                                    • ?
                                    • Anonymous
                                    • 4MB
                                    • 25 Dec 2016

                                    Anonymous, 24 Dec 2016My is not showing the option to update,when i check for upd... moreno issues here,on t-mobile

                                      • R
                                      • Raghu
                                      • D0f
                                      • 24 Dec 2016

                                      Same network drop issue and battery gets drins soon then before. I am using Jio and airtel

                                        • ?
                                        • Anonymous
                                        • PUh
                                        • 24 Dec 2016

                                        My is not showing the option to update,when i check for update it show that it is up to date