Google calls Pixel 2 screen burn-in non issue, extends device warranty to two years

27 October 2017
The Mountain View, California-based company also commented on the issue of color saturation.

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  • ?
  • Anonymous
  • 0dx
  • 31 Oct 2017

AnonD-699544, 30 Oct 2017I learned the hard way with amoled. My Note 4 had severe bu... moreNonsense. You've never held a Samsung in your life.

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    • AnonD-699544
    • IHx
    • 30 Oct 2017

    Alien , 27 Oct 2017I was planning that my next phone will be AMOLED or POLED ... moreI learned the hard way with amoled. My Note 4 had severe burn-in. Then my S8+ within a month had it. No more for me.

      • ?
      • Anonymous
      • 0dx
      • 30 Oct 2017

      Google just never wants to accept the fact that their phones have problems. They just want to sweep it under the rug and expect everyone to just deal with it. At least some people are willing to call these issues out without sugar coating them, and that separates the real people in the tech industry from a bunch of shills.

        wow. they call it differential aging. at least, they are honest enough to call it aging.
        from the sound of it, there is indeed premature ageing on the panel but only on a few pixels.

        the fix though is still terrible as it maintains the white background where it should be the inverse of it.

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          • AnonD-425519
          • Y7J
          • 28 Oct 2017

          Alien , 28 Oct 2017Dude, Sony does only IPS LCD displays which don't get burn-... more"Dude", the Sony phone I got was a demo unit as I mentioned, so yes, it does have burn-ins because my wife and I both see the burn-ins. Yes, LCDs get burn-in.

            • ?
            • Anonymous
            • LaI
            • 28 Oct 2017

            Guy, 27 Oct 2017Guys as HTC fan i can tell you it's HTC fault mostly they ... moreExcept this has nothing to do with HTC, but LG.

            Also "don't never" means that they sometimes do and it's also ironic that you say 2 excellent phones and a decent one, which were in no way worse than any other smartphone in their release period and in fact from better to way better (except the A9) had random vague problems (plastic? except M7 they almost had none of that, camera? HTC has always been average, you knew what you were getting into because even 10 has a mediocre camera despite all the praise it was getting, battery? so full of it).

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              • Alien
              • ndn
              • 28 Oct 2017

              AnonD-425519, 27 Oct 2017All DEMO smartphones get some type of burn in. I just boug... moreDude, Sony does only IPS LCD displays which don't get burn-ins. What are you talking about?
              To get burn-ins on an LCD I'm assuming that phone was on for countless weeks, not days. Probably had the stay awake option on max brightness.
              Either way, I still find it strange. My phone is 4 years old and not one problem.
              Sony may have big bezels (which I actually like), but they compensate with very good quality build and superb software experience.

                • ?
                • Anonymous
                • D0e
                • 28 Oct 2017

                Google phones are a flop. Google must concentrate on other things and discontinue pixel.

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                  • Guy
                  • s3A
                  • 27 Oct 2017

                  Guys as HTC fan i can tell you it's HTC fault mostly they don't never make good hardware in phone something always fails.Had htc one m7.m8.a9,sensation xl.I liked all but every of those had problem like speaker blown,battery as usual for htc,plastic cracking,camera problems.But on other hand i really really like Sense UI but i had to give up from htc because of hardware.Also i know about m9 that it overheats and cracks also,and has blown speakers mostly.and battery problem

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                    • Iskander
                    • iE7
                    • 27 Oct 2017

                    Anonymous, 27 Oct 2017That or it's not that major of an issue now and was exagger... moreIt indeed isn't much of a problem if you keep brightness at normal levels. I have had an LG G Flex 2 and it's poled display never showed any signs of burn-in in the nearly 2 years of usage.
                    The Galaxy S5 mini I have from work does not show any burn-in either after 1.5 years of usage, but I keep brightness low ay pretty much any moment, because it's already difficult enough to keep it going through the day on 1 charge as is.

                    In any case, I personally prefer a proper IPS display. Currently I have a Mi Max 2 and it has proper blacks as one would expect from oleds and (considering it's size) is extremely power efficient.

                      AnonD-507427, 27 Oct 2017Who wants stock android on the beautiful looking Galaxy S8,... moreI agree, the Experience UX is absolutely fantastic! I love the depth and feature rich feel it imparts to the user

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                        • AnonD-660208
                        • 7kc
                        • 27 Oct 2017

                        Whats the point in two years warranty if they deny the problem now itself. Muted colors, color shifting and pixel burning......three problems will spoil the whole experience and not to mention the hefty hefty hefty price the consumer pays.....

                          Alien , 27 Oct 2017I was planning that my next phone will be AMOLED or POLED ... moreJust get Samsung and you will not have any issues with amoled, others just don't make good amoleds

                            Sorry, but this time Google wrote nonsense. Same aging as any other oled brand?????? Yeah like 1 week of use and your screen is f**** :D I have amoled galaxy s4 which is 4 years old and don't have any single issue or degradation, this is complete nonsense from Google, next year they will just start buying amoleds from Samsung and will act like nothing happened :)

                              • ?
                              • Anonymous
                              • kXE
                              • 27 Oct 2017

                              Iskander, 27 Oct 2017The reason why many people do not see burn-ins in their Sam... moreThat or it's not that major of an issue now and was exaggerated as an issue many years ago. Just like it's exaggerated as a major issue now. Sadly so is the whole color accuracy thing still.
                              people never learn. It's always lies, exaggerating, and denial. Especially if something else is better than what you want or like. Oled is just an amazing technology. Why be upset about it instead of embracing it?

                                • ?
                                • Anonymous
                                • kXE
                                • 27 Oct 2017

                                The only issue I see is them claiming it's a non issue. Though any other company would do the same.
                                The rest they are mostly right about. While the viewing angles may be a couple generations behind it's not something entirely out of the norm.
                                However most people didn't experience burn in within the first week. Though again probably going to be exaggerated way more than the issue actually is.
                                And on colors....Wow....10% more. You know darn well people would have wanted that extra saturated mode from the beginning. Yes. People want accurate colors and choosing that for default is fine. But to not include the saturated mode at all?? When you know despite the crap lies people talk on the internet many people will choose vibrant colors in real life.
                                This is 2017. Android 8.0...It's Android. With 8 and 12 core cpus and graphics pushing 4k on 10nm SoC's going to 7nm soon. With 3 and 4k displays. 8GB of ram and 128/256gb storage options in phones.
                                And you can't include simple options????

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                                  • Rodrigo
                                  • KjS
                                  • 27 Oct 2017

                                  Anonymous, 27 Oct 2017Google doesn't know how to build quality hardware and alway... moreMine doesn't have any of that. Camera is by far the best I saw anywhere.

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                                    • .alpha
                                    • ytx
                                    • 27 Oct 2017

                                    Google cannot fix it so it is a non-issue. This is the quality you expected from Google, LOL.

                                      watzupken, 27 Oct 2017Google have less control over the quality of the phones the... moreApple don't build phones lol. Foxconn assembly for them. Only thing that Apple produce itself is iOS. Just like Google with vanilla Android. And most of iPhones are assembled in china. Some in USA and that's it. Samsung LG HTC Xiaomi Asus and just a few more brands produce phones by itself, most companies only pushing just OS. But in OS fragment Best of the best are Google and Apple. LG Fan.

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                                        • watzupken
                                        • yA8
                                        • 27 Oct 2017

                                        Anonymous, 27 Oct 2017Google doesn't know how to build quality hardware and alway... moreGoogle have less control over the quality of the phones they sell under their brand since they don't build them, unlike Apple and Samsung. Nonetheless, I won't defend for Google over poor QC since I would expect them as customer of LG to perform rigorous testing since it is sold as a Google flagship phone.