Huawei responds to allegations about soliciting fake user reviews for the Mate 10 Pro

13 February 2018
The company has found itself in a bit of hot water over a post in a closed Facebook group.

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  • ?
  • Anonymous
  • sXb
  • 14 Feb 2018

come on: it's just a case of misunderstanding, it's clearly written by a non-native english speaker, it doesn't ask for a review, but for people to say why they would want the phone. obvs putting it in the "review" section was a stupid mistake that was bound to be misinterpreted.

    • ?
    • Anonymous
    • tAP
    • 14 Feb 2018

    Fake review for a fake phone

      Huawei is even copying Samsung’s shenanigans. Desperate??

        • H
        • Hamburger
        • yA8
        • 14 Feb 2018

        C'mon soliciting fake reviews is nothing new. It's everywhere eg. on Amazon, eBay, BHphoto, newegg, AliExpress, etc etc etc. Why target Huawei? Is it becos' they are selling non-contract phones in US with Trump accusing them for spying?

          • ?
          • Anonymous
          • nRW
          • 13 Feb 2018

          So they have time to do stuff like that but they can't fix major bugs in the Mate 10 Pro?
          There are a lot of bluetooth bugs and their AI is messing with the microphone during calls, which makes it impossible to use this as a phone.

            • ?
            • Anonymous
            • UD{
            • 13 Feb 2018

            ZloiYuri, 13 Feb 2018Wow. That escalated quickly here. For this time. Not like t... moreThat was a security breach.. This is something that was deliberate.

              • e
              • eh
              • s7h
              • 13 Feb 2018

              I guess someone is getting fired in their marketing dept.

                • Z
                • ZloiYuri
                • 352
                • 13 Feb 2018

                Wow. That escalated quickly here. For this time. Not like to OnePlus bank accounts fraud. Why so? Answer is obvious.

                  • w
                  • wasox
                  • 8Vt
                  • 13 Feb 2018

                  Yeah, chinese liars, info thieves, now fabricating opinions, I already had seen some fake opinions, this a sign of warning for all thinking about getting one of these devices

                    So, bestbuy is okay with people writing reviews for a phones that being only on pre-order? And then everyone bitching about the phone company but no one give a damn about bestbuy?

                    For god's sake, have you people ever check B&H phone video, the same phone already got a 1 star review in their page days( or even a week) ago. But you don't see people bring that up and take about it!

                      • ?
                      • Anonymous
                      • B3S
                      • 13 Feb 2018

                      AnonD-368020, 13 Feb 2018Xiaomi has been doing this in india from the start for posi... moreTheir site mentions only reviews. Wonder where you got the positive review thing..

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                        • AnonD-558092
                        • r7b
                        • 13 Feb 2018

                        Their text wall says "WTH we dunno what happened. We got busted I think so let me tell you that there was a HUGE typo in the post in 98% of the words. Please believe that nonsense. Do not sue we are begging"

                          • ?
                          • Anonymous
                          • 7Ac
                          • 13 Feb 2018

                          All the top 3 dogs are so phony

                            • D
                            • AnonD-558092
                            • r7b
                            • 13 Feb 2018

                            AnonD-368020, 13 Feb 2018Xiaomi has been doing this in india from the start for posi... moreI dunno about India, but those practices are outlawed in US/CA, along with many countries in Europe. In the law these are considered scams against the customer (so you, not the fake reviewers) This is why it is shocking.

                              • D
                              • AnonD-598916
                              • gKJ
                              • 13 Feb 2018

                              A typical Chinese way of doing bussiness. I'm not even surprised.

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                                • 3Jn
                                • 13 Feb 2018

                                AnonD-510098, 13 Feb 2018Looks like samsung and apple are threatened by Huawei in the USOR

                                That Huawei are blatantly threw out a bit of bait to their fans in the private Facebook group in order to attract positive user reviews?

                                  • D
                                  • AnonD-368020
                                  • rAZ
                                  • 13 Feb 2018

                                  Xiaomi has been doing this in india from the start for positive reviews on their own selling site to win coupons or chance to win phones. Apparently when you do it in US it catches more attention.

                                    • ?
                                    • Anonymous
                                    • pJq
                                    • 13 Feb 2018

                                    PAID UNPAID fanboys ..trolls -fake reviews ..24/7.. nothing new ..nothing shocking .. thats why expert reviews from gsmarena very important for consumers ..

                                      • D
                                      • AnonD-510098
                                      • mx{
                                      • 13 Feb 2018

                                      Looks like samsung and apple are threatened by Huawei in the US

                                        • ?
                                        • Anonymous
                                        • KZ8
                                        • 13 Feb 2018

                                        Maybe just miscommunication.. Why Huawei wanna fake the review when the phone is already good?