Apple acknowledges iPhone X's touch issues and MacBook Pro 13's data loss

09 November 2018
If your MacBook Pro 13 is manufactured between June 2017 and June 2018, you should seek a replacement/repair before you lose any data.

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  • M
  • Melv
  • sxs
  • 12 Nov 2018

Guys, I bought an iPhone yesterday and I'm a first time iPhone user. I can't transfer photos to my ASUS laptop, is it normal?

    • ?
    • Anonymous
    • Fvc
    • 12 Nov 2018

    Luxor, 12 Nov 2018I said is it really free. I know its written there free. Bu... moreApple replaced my 23 month old iPhone 5S for a single dead pixel after a drop for free.
    They also replaced the whole front of my iPhone 7 plus (bought second hand) due to the earpiece being quitter than normal (spilled ketchup on it and cleaned it but was still quite so they said -no water damage) covered under the European consumer rights ( 2 year warranty on phones) aka for free.
    In countries which have apple stores apple support is by far the best. Had to send my lg g3 to lg for bootlooping and I had to wait for 4 weeks only for them to replace the motherboard. Not happy.

      • L
      • Luxor
      • KZK
      • 12 Nov 2018

      DD, 10 Nov 2018Did you read the article?I said is it really free. I know its written there free. But is it really free. Have you tried replacing yours?

        • C
        • Carol
        • L7b
        • 12 Nov 2018

        Don't settle for repair boys, believe me. Apple is verry well known for their "repairs" you can't fix something that is from design broken. Ask for a new one.!!.

          AnonD-731363, 11 Nov 2018I am mad because good company as apple have to mess up ever... moreAs any kind of gen. 1 designs, it will always have its problems. Same as to any computer designs and car engines. It is an already known fact that if you don't want to deal with such issues, don't be an "early adopter" and wait for the 2nd or the third release. You are NOT being forced to buy the first gen, it's always your call to get or to skip one.

            "I still don't understand why u get mad though when it doesn't affect you at all. It doesn't give u problems in ur life so no need to waste energy getting mad. I own an iphone and if a Sony or a Huawei phone or a samsung phone gets any problems then why would I be mad about it? Just chill and enjoy life no need to get mad at things that don't concern you"

            Very well said, but he is just a big troll nothing else, i checked XS Max personal page comments and he was there trolling too.

              • k
              • kalel
              • H5y
              • 11 Nov 2018

              AnonD-731363, 11 Nov 2018I am mad because good company as apple have to mess up ever... moreMess up everything and everytime? I don't think so. That's going a bit far. The new xs and xs max and the lesser xr have no more issues. Xr didn't have any issues. Xs and xs max had some charging issues which were quickly fixed. That is something majority of brands don't do, fixing problems quickly.
              This article is about last year's device and isn't a new device with problems and at least apple acknowledged it and are doing the right thing about it. That's a good thing. No device is perfect u should grasp this. Even a billion dollar rocket can run into problems. At least with Apple any problems and they will rectify it pretty quick. Every single brand can have faulty devices which is no excuse but that's life.

              I still don't understand why u get mad though when it doesn't affect you at all. It doesn't give u problems in ur life so no need to waste energy getting mad. I own an iphone and if a Sony or a Huawei phone or a samsung phone gets any problems then why would I be mad about it? Just chill and enjoy life no need to get mad at things that don't concern you

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                • AnonD-731363
                • SH3
                • 11 Nov 2018

                kalel, 11 Nov 2018I'm confused are u talking about samsung, Google (pixel ph... moreI am mad because good company as apple have to mess up everything and everytime they create something new.
                I have no much problems with google pixels phones.
                But in case of apple they think we are balistic figurines or something a test subjects.

                  Anonymous, 11 Nov 2018Smartphones can be luxury items. That’s why you have gold p... moreYou really think so. I like the look of Apple phones too. But come on premier feel and quality. And if it goes wrong its just another out of date phone according to apple as they would rather you bought another. And as for price the price is not because its worth that its because there super rich and can afford to charge that.

                  If Applewere just a small company there phones would not be priced at half as much and you would be embaressed to buy one

                    • k
                    • kalel
                    • StU
                    • 11 Nov 2018

                    AnonD-731363, 11 Nov 2018My dearest. Everything would be fine if they stop releasi... moreI'm confused are u talking about samsung, Google (pixel phones) or apple?

                    Beta testing phones have cropped up for all of these brands. Not just apple. U don't an apple anymore so I don't know why ur mad

                      • I
                      • Inverted snowhuouV
                      • IW@
                      • 11 Nov 2018

                      Anonymous, 11 Nov 2018Smartphones can be luxury items. That’s why you have gold p... moreSmartphones will always be a disposable item, you can keep them, but they will always have a limited time of use, unlike some watches. Yes, you can showoff that you have a luxurious smartphone but only for several months/few years. That's why I'm saying that someone has a problem if one wants to buy one of those phones. Those luxury phones only exsist because there are those who buy them, that's all there is to it.
                      And about the other guy, I'm pretty sure he's taking iPhones as a status symbol, as to why he just feels special having it, and just becoz it's pricier and not used by majority of people.

                        • ?
                        • Anonymous
                        • m%5
                        • 11 Nov 2018

                        Inverted snowhuouV, 11 Nov 2018Sorry for the late reply as I can't visit here every minute... moreSmartphones can be luxury items. That’s why you have gold plated phones, diamond encrusted ones, gold & diamond phones, etc.

                        However, that guy wasn’t talking about luxury, he was actually mentioning ‘premium’. For Apple offers premium quality devices with the latest and best tech, which feel good in the hand, to the touch and in use. They are a pleasure to look at, to touch, feel, and interact with them. Thus, making oneself feel good.

                          • I
                          • Inverted snowhuouV
                          • IW@
                          • 11 Nov 2018

                          AnonD-800802, 11 Nov 2018Lmfao..read the post and try again..seem lack of comprehens... moreSorry for the late reply as I can't visit here every minute.
                          That's exactly the reason why you're egotistic. In this modern time, a phone is considered a necessity and disposable item; it will never be a luxury item. If you're buying iPhones just to feel luxurious and to feel special, and not because of its unique features as to the real
                          purpose of having a smartphone, then you really have a problem.

                            • D
                            • AnonD-731363
                            • SH3
                            • 11 Nov 2018

                            Kiyasuriin, 11 Nov 2018Here in israel things actually go fast like the guy you com... moreWell thats big. In Slovakia the most expensive variant of XS Max 512 GB cost 1679 euros in apple store.
                            But about 40 different companies sells this phone and its price range warries from 1447 euros up to 1889,30 euros at the moment.

                              AnonD-789972, 10 Nov 2018Someone should start a lawsuit! After a long while they ... moreGood luck.

                                AnonD-800802, 11 Nov 2018Yawwwn misleading policies? If you are referring to the thr... moreOn the paper Android DOES have better specs.
                                let's compare the iPhone XS with a typical flagship with SD845.
                                iPhone:
                                Uses 6 cores (2+4) config clocked at 2.5 GHz+1.5GHz for the weaker cores.
                                Snapdragon 845:
                                8 core configuration:
                                4+4 with the power cores at 2.8 GHz+1.7 GHz for the weaker cores.
                                ASSUMING the two had the same performance per MHz. (which is obviously impossible. as apple has TWICE the raw performance of the SD845 at a lower clock frequency too. but let's say for this scene.) you'd obviously take the SD845 as it's clocked higher.
                                RAM. the iPhone XS has 4 GB of RAM.
                                the typical Android phone starts out at 6GB. and scales up to 10 GB. assuming the two had the same RAM governor. you'd take the one with 6 GB of ram over 4 GB.
                                GPU.
                                these two are beasts but... Apple G12MP4>Adreno630 (I call the apple GPU G12 as G stands for Graphics and it's A12. so G12 belongs to A12. and MP stands for Multiple Processor)preforms on RAW preformance about 20-25% better over Adreno 630. so if graphics are important. iPhone is the way here.
                                Next is Endurance. Apple never had astounding endurance to begin with. and only recently Apple passed the avarage mAh to over 2500. in the Android realm. you'd see 3000-6000 mAh battery. and assuming the two had the same power drainage. which battery you'd take? a 2675 mAh battery? or a 4100 one?
                                Do note that I do assume that when I compare and explain. the two has same drainage. in reality. it's different.
                                However I do agree with you that User experience on iPhones is unique. the complain of Android users is the lack of costumisability. ^^;

                                  AnonD-731363, 11 Nov 2018Man thats not a true. Maybe in your country but not in ev... moreHere in israel things actually go fast like the guy you comment on. However prices go atrocious when it comes to iphones. (As high as 7,000 ILS (that's about 1950$ -_-))

                                    AnonD-800802, 11 Nov 2018Lmfao..read the post and try again..seem lack of comprehens... moreAs a person who has iOS (iPhone XS/256 GB) and an Android phone (Snapdragon galaxy Note 9) I would partially disagree. the STOCK ROM can be considered somewhat "Commoner" in android as there are no unique features that other phones can't do. HOWEVER. put on a skin that has excellent and useful features without too much bloatware and it's a great phone.
                                    as for iOS. It's not all diamonds and gold y'know. there are things that when I am using the iPhone as my main driver I get frustrated. Such as song transfer without iTunes. I have considered to jailbreak my phone to have free transfer but then I need to recuff it for updates and then jailbreak again. there are Pros and Cons to ANY OS.

                                      • D
                                      • AnonD-731363
                                      • SH3
                                      • 11 Nov 2018

                                      Anonymous, 10 Nov 2018Its the only company that does immediate replacements with ... moreMan thats not a true.
                                      Maybe in your country but not in every country they works as that,
                                      Also deppends on where you buy.
                                      If you get straight from apple maybe it works like this but if you buy via contract trough mobile carrier thats completely different story.
                                      And country where you live matters the most.
                                      Trust me i know what i am saying about.
                                      This is Slovakia. Tibny country in heart of europe leaded by very greedy people.

                                        • D
                                        • AnonD-731363
                                        • SH3
                                        • 11 Nov 2018

                                        Anonymous, 10 Nov 2018Calm down, sweetie.My dearest.
                                        Everything would be fine if they stop releasing pre beta versions and use customers as a test subjects.
                                        I am no ballistic figurine. I give up long time ago and i am glad i did with this properly named company .