Apple acknowledges iPhone X's touch issues and MacBook Pro 13's data loss

09 November 2018
If your MacBook Pro 13 is manufactured between June 2017 and June 2018, you should seek a replacement/repair before you lose any data.

Sort by:

  • Anonymous

CptPower, 10 Nov 2018This laughable parody of a so called company should really pack ... moreCalm down, sweetie.

[deleted post]If they continue to release everything as pre-beta then we shouldnt wonder this parody so called a phone company is bad as it is.
Apple fail.

[deleted post]No other brand have after every relleased devuice or OS those childish problems just apple.
Its their fault not mone.
I just try to point others how bad this is.

[deleted post]Man many users doig the same read the whole post not just me.
And if you dont like tell apple to improve.

  • Kasut

Anonymous, 10 Nov 2018agreed, and yet huawei issued an apology and offered replacement... moreReally?

  • Anonymous

Anonymous, 10 Nov 2018Faulty SSDs, courtesy of SAMSUNG. I replaced all my old sata SSD... moreYeap good idea using Crucials trash. Samsung have the best SSD;s out there.

Anonymous, 10 Nov 2018Its the only company that does immediate replacements with no qu... moreMan i know enough that a brand where phone can cost 1650 euros shouldnt have problems like theses.
And about the replacements i dont think so.
I know many friends with apple and when their phone breaks they had a serious problems.
Maybe in your country it wors dirrerently but here in slovakia its not that easy.

  • Anonymous

CptPower, 10 Nov 2018This laughable parody of a so called company should really pack ... moreIts the only company that does immediate replacements with no questions asked, if its broken you get a new. I have brought devices with very minor flaws to Apple and had them swapped in minutes, while samsung and sony dont replace phones with severe issues. Its well known that Apple is the king of fast replacements, you implying that they do a bad job just proved how little you know and "deliberately and repeatedly bashing the same brand" which is a violation, and in addition its completely unfounded.

  • Anonymous

Faulty SSDs, courtesy of SAMSUNG. I replaced all my old sata SSDs with Crucial, theyre cheaper and faster, big plus its American owned company (Micron). No more korean clownery here.

  • DD

ARc, 10 Nov 2018Apple only acknowledges issues when their next gen devices are a... moreWtf are you talking about? Apple replaced my XS twice first because I had microphone issue then charging issue. They replaced it without asking any questions. I didn't experienced this kind of customer service support with Samsung and LG.

  • DD

Luxor, 10 Nov 2018Is this replacement/repair really free? Knowing Apple they charg... moreDid you read the article?

  • Anonymous

Apple is truly top of the game when it comes to support and dealing with replacements and fixes. No other company acknowledges issues so fast and provides a free fix in such a short time.

If this issue happened to a windows laptop, there would have been no acknowledgement of any problems, and even if there was such a thing, it would have taken months to send a laptop to be serviced and getting it back from them. Possibly not even receiving your own laptop and getting someone else’s instead...

  • Share Holders First

And what's this going to cost my AAPL timmy? Get your priorities straight.

This laughable parody of a so called company should really pack their goods and move into the history forewer. Every year more and more problems with them and they less and less care about.

Is this replacement/repair really free? Knowing Apple they charged for everything.

  • Anonymous

Apple is the greediest company in the world which always think about making money rather than user convenience.

  • Anonymous

Mpg Natsheh, 10 Nov 2018And everybody blamed Huawei for their Mate 20 pro screen issue a... moreagreed, and yet huawei issued an apology and offered replacements and or repairs, within DAYS of this screen issue comng out, the iphone and macbook mess has been going on for MONTHS

  • Anonymous

Nothing is perfect.
But a faulty product at that price, which is the highest among all the similar products, is unacceptable!

  • Anonymous

Timmy how much is this going to cost my AAPL? Get your priorities straight boy.

  • ARc

Apple only acknowledges issues when their next gen devices are already out. Just another way to let things slide down.
Trust me, any issues with this year's iPhone won't be addressed until 2019 model's are out.