Samsung issues statement after some early Galaxy Fold displays fail

18 April 2019
A few units in the first round of devices have folding displays that failed in two main scenarios.

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Fold phone still under developing. It is still not perfect for commercial product.

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    • Anonymous
    • teX
    • 19 Apr 2019

    Every phone is a foldable device if you are willing to try

      • ?
      • Anonymous
      • teX
      • 19 Apr 2019

      Anonymous, 19 Apr 2019The difference between Samsung and Sony, is that Samsung ad... moreNobody -
      Tech fans - Sony is the worst

        • S
        • Shui8
        • KZK
        • 19 Apr 2019

        AnonD-794992, 18 Apr 2019Personaly for me xperia z2 and z5 premium are the best look... moreAgree about this. Own Xperia Z2 & Z5. Great looking device, a masterpiece craftmanship. Unfortunately their future now is uncertain, & now i move to Huawei, which offer a lot of better things for the price.

          This is what early adopters are for! The people who are prepared to spend lots of money to help identify problems before the product reaches the masses. In this case it was tech journalists, not early adopters. Not that the Fold will be a mass consumer device with the price they have set on it. This one's for the rich idiots who want to impress other rich idiots.

            SilentAsian11, 19 Apr 2019This really is attracting to much bad publication for Samsu... moreAgreed. They also really should make sure that the screen layer is on tight

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              • Anonymous
              • sxs
              • 19 Apr 2019

              Denis Thomas, 19 Apr 2019I doubt the problem is a thin plastic layer covering the sc... moreThe difference between Samsung and Sony, is that Samsung admits the truth and looks after its customers. Sony just bluntly denys the truth, and in fact Sony still has ongoing battery recalls in in 2019, since 2206 !

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                • Anonymous
                • sxs
                • 19 Apr 2019

                Tann Hauser, 18 Apr 2019Well, foldable phones was a fun idea, all 3 days while it l... moreAs usual, Sony will wait 2 years to copy. While other brands do all the R&R and spend $millions.

                  AnonD-794992, 18 Apr 2019Personaly for me xperia z2 and z5 premium are the best look... moreWhile I agree they are both really beautiful, after owning xz premium I love the feeling in the hand while holding it. Z5 and z2 were not that comfortable in hand because of their raised edges.

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                    • Anonymous
                    • TSS
                    • 19 Apr 2019

                    later call back like during the explosion of note 7

                      Anonymous, 19 Apr 2019Luxury items are not known for reliability/durability, they... moreSony phones, while really beautiful are also very durable. Sure scratches and scuffs will happen, but nothing will happen to the working conditions of the phone because of using it.

                        SilentAsian11, 19 Apr 2019This really is attracting to much bad publication for Samsu... moreI doubt the problem is a thin plastic layer covering the screen. We had excuses back with note7 as well.

                          As much as I get the technology is new and should have a few issues, there is no way ill get around the fact they beta test the thing with customers as test subjects. This is unacceptable for Samsung after the whole note 7 bomb parade, this time they deserve this.

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                            • Anonymous
                            • IsY
                            • 19 Apr 2019

                            This is just another case of a released,overpriced "beta product". Companies are just slapping our faces, while taking our money, for "beta products" that don't even deserve the price tag they have. There are no more products made for the user, everything is made for the money, profit. On another note, Samsung should make that protector film instructions clearer, perhaps test their phones more also. What is going to be interesting is if the Huawei Mate X is going to have problems as well.

                              This really is attracting to much bad publication for Samsung, the product that they give to huge YouTubers had some issues, they should have a put huge warning on the phone box of not peeling of the plastic protector, I hope that they can fix these issue before releasing them to mass consumers

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                                • Anonymous
                                • bJb
                                • 19 Apr 2019

                                Anonymous, 18 Apr 2019At least iPad doesn’t has hardware and software issue and b... moreNah... they just bring apple to win situation ... they just like apple problem is more bigger issue than this ....

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                                  • Anonymous
                                  • 81X
                                  • 19 Apr 2019

                                  Vee, 18 Apr 2019If i buy a 2k product, i expect more. I expect durability a... moreLuxury items are not known for reliability/durability, they're known for flashiness. If you want something to take any kind of abuse you throw at it, you buy a Sonim work phone. If you want to be seen, you get a bleeding edge folding phone and pray you don't smash it.

                                    You have to be a really brave soul to be dropping $2000 for these Folds. Remember to get the extended warranty from Samsung, it might come in handy in the not too distant future.

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                                      • Martin
                                      • 0mX
                                      • 19 Apr 2019

                                      The more I look at it, the more I think Samsung is using this prototype of a phone as PR stunt, that went horribly wrong... If this was a mass selling device this could be a bigger fail then the exploding battery...

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                                        • Anonymous
                                        • ssd
                                        • 18 Apr 2019

                                        Anonymous, 18 Apr 2019yEAH apple releases ipads that bend expectionally good... ... moreAt least iPad doesn’t has hardware and software issue and bend happened if put force on it unlike unfinished project galaxy fold lol.