Apple initiates screen replacement program for aluminum Watch Series 2 and 3

31 August 2019
The free-of-charge procedure is meant to battle a crack that forms along the rounded edge of the screen "under very rare circumstances".

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Anonymous, 02 Sep 2019Still the best selling smart watch though. Jealous much?Jealous? Jealous of what? Do I have a smartwatch company to be Jealous or can not I afford one?
When I can spend 500EUR on a Garmin so I'm able to pay 400EUR for an Apple Watch.
Is it really all you can say!? Jealous? Typical Apple style argument. We don't expect anything else from Apple fans.

  • Chemist83

Roy-86, 02 Sep 2019The process was very easy. My wife had a series 2 with broken sc... moreApple has good Customer service. I have the smart battery case that keeps disconnecting. I took it to the store. They had to run a diagnostic and everything passed. Battery health on the case was still 100%. The case wasn't giving me problems at the time I was at the store. They went ahead and replaced it anyway. Same with my Apple TV 4K. I bricked it by accidentally unplugging when it was updating. Replaced it on the spot.

  • Viks

Anonymous, 01 Sep 2019Is this for Indian customers as well?Yes

Anonymous, 02 Sep 2019Series 4 is not affected why? It has 3d touch. Sorry u are o... moremaybe because series 4 is newly released...
it took 2-3 years of forced touch on the screen to have the same result

  • Anonymous

Dr. Chillo, 01 Sep 2019A quality control or better quality at all for such a high price... moreStill the best selling smart watch though. Jealous much?

The process was very easy. My wife had a series 2 with broken screen around the sides. No questions was asked by upper eat side Apple store and they are replacing the series 2 with a series 3. It was not available right away but should be available to pick in 5 business days from the store.

  • Anonymous

Fayth, 01 Sep 2019it's obviously the results of 3D touchSeries 4 is not affected why? It has 3d touch.

Sorry u are out of "touch".

  • Anonymous

Is this for Indian customers as well?

it's obviously the results of 3D touch

A quality control or better quality at all for such a high priced device would be the better way instead of selling junks to people and change their displays for free.

Another day, another Apple #Gate
They'll always be the grifters of IT. Mediocre products at premium prices.

  • iWess

I have a series 2 watch and this exact rare condition happened!
It was so weird and sudden that it made me doubt myself even though I was 100% sure it never bumped into anything.
Anyway, it's good to know that I wasn't wrong after all and I can replace the screen for free and start using it again.

Apple is making so many replacement programs these days 🤔. Maybe because they made such a high quality products at such reasonable price 👍🏻. /s

abigfanoftechs, 31 Aug 2019"rare & affected only a very small number of users." :-))That's Apple for ya!

"rare & affected only a very small number of users."
:-))

  • Anonymous

Mailman, 31 Aug 2019It is free of charge for these models.I think the question was "how much is this costing Apple?"

HoldEm, 31 Aug 2019It is a design flaw and inconvenience for you to get it fixed.With Apple it is very easy and fast also you will get replacement for a while they are fixing your watch. Their service is really great.
But for the price Apple is asking for their products, they would need to be almost perfect.

Mailman, 31 Aug 2019It is free of charge for these models.It is a design flaw and inconvenience for you to get it fixed.

AverageUser, 31 Aug 2019Probably design flaw. I wonder how much will it cost tho...It is free of charge for these models.

Probably design flaw.
I wonder how much will it cost tho...