Apple initiates screen replacement program for aluminum Watch Series 2 and 3

George, 31 August 2019

Apple is starting a screen replacement program covering the aluminum versions of the Apple Watch Series 2 and Series 3. It addresses a crack that may develop along the rounded edge of the screen, starting from one corner and then potentially spreading along the entire perimeter, as shown in the example drawings.

Apple initiates screen replacement program for aluminum Watch Series 2 and 3

The affected models are both 38mm and 42mm sizes of the Series 2 and 3 with GPS-only and GPS+cellular versions of the latter. Nike+ versions of both generations are part of the program as well. It's unclear what causes the crack to form and just what the "very rare circumstances" under which it could happen may be.

If you've got one of the eligible watches and you wish to proceed with the replacement you have three possible courses of action - find an Apple Authorized Service Provider, go to an Apple Retail Store, or arrange with Apple Support to send the smartwatch in the mail.

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Reader comments

Jealous? Jealous of what? Do I have a smartwatch company to be Jealous or can not I afford one? When I can spend 500EUR on a Garmin so I'm able to pay 400EUR for an Apple Watch. Is it really all you can say!? Jealous? Typical Apple style argument...

  • Chemist83
  • 05 Sep 2019
  • qFA

Apple has good Customer service. I have the smart battery case that keeps disconnecting. I took it to the store. They had to run a diagnostic and everything passed. Battery health on the case was still 100%. The case wasn't giving me problems at the ...

  • Viks
  • 04 Sep 2019
  • DkQ

Yes

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