Apple initiates screen replacement program for aluminum Watch Series 2 and 3

George, 31 August 2019

Apple is starting a screen replacement program covering the aluminum versions of the Apple Watch Series 2 and Series 3. It addresses a crack that may develop along the rounded edge of the screen, starting from one corner and then potentially spreading along the entire perimeter, as shown in the example drawings.

Apple initiates screen replacement program for aluminum Watch Series 2 and 3

The affected models are both 38mm and 42mm sizes of the Series 2 and 3 with GPS-only and GPS+cellular versions of the latter. Nike+ versions of both generations are part of the program as well. It's unclear what causes the crack to form and just what the "very rare circumstances" under which it could happen may be.

If you've got one of the eligible watches and you wish to proceed with the replacement you have three possible courses of action - find an Apple Authorized Service Provider, go to an Apple Retail Store, or arrange with Apple Support to send the smartwatch in the mail.

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