Apple begins battery replacement program for iPhone XR, XS, and XS Max Smart Battery Case

11 January 2020
Some users experiencing charging issues can get their Smart Cases fixed.

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Zuzuz, 12 Jan 2020Who's the fool in that story?Duh, me. I had a perfectly good iPhone, why would I upgrade. with trade in I spent $1000 that I didn't need to.

    GAMIRSFM, 11 Jan 2020So Apple still got your money, cool.haha, Twice for buying the case for the 11 pro. At least this one I am not constantly removing like the other one.

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      • Zuzuz
      • ajZ
      • 12 Jan 2020

      Carol, 12 Jan 2020Not that i am an apple fan, cause am not, everyone who know... moreWich android phone did you replace at every 6 months becouse of the battery? Not to say that all have around 2 years waranty

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        • Zuzuz
        • ajZ
        • 12 Jan 2020

        Chemist-83, 11 Jan 2020Too Late now. I had the one for the iPhone Xs Max. It would... moreWho's the fool in that story?

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          • Anonymous
          • 6vx
          • 12 Jan 2020

          FF, 11 Jan 2020Subpar quality? Yes. They make errors and they are fixing i... moreThe make a lot of errors and are lazy to fix things and ignorant to admit them. That's why these mistakes many times are branded as "designed to fail".

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            • Carol
            • nUI
            • 12 Jan 2020

            PeterThePanda, 12 Jan 2020Apple's strategy for repairs Step 1: Release defective pro... moreThe problem is not the first 3 steps, because all the companies are doing the same, their is none better, the problem is the extreme prices asked for repairs, causing the user to produce more garbage. Nobody wants to repair his device for 600 euros and that is only for the glass...

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              • Carol
              • nUI
              • 12 Jan 2020

              [deleted post]Not that i am an apple fan, cause am not, everyone who know this name, probably knows that... but i rather change batteries then a buy a device every half a year. Not that all android devices are bad, but the "top" sold ones are a joke...

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                • Anonymous
                • JiA
                • 12 Jan 2020

                PeterThePanda, 12 Jan 2020Apple's strategy for repairs Step 1: Release defective pro... moreFacts.

                  Apple's strategy for repairs
                  Step 1: Release defective products with issues.
                  Step 2: If within warranty period or still current flagship, blame user and make them pay for repairs to make more money from repairs.
                  Step 3: Only acknowledge product defect once warranty period is already way past and they have made profits from making hapless customers pay for repairs.
                  Step 4: Repeat Steps 1 to 3 for every product line they sold.
                  Step 5: Profit.

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                    • Anonymous
                    • 0Wh
                    • 12 Jan 2020

                    Apple care... Tremble foolish!

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                      • Anonymous
                      • Kxr
                      • 11 Jan 2020

                      FF, 11 Jan 2020Subpar quality? Yes. They make errors and they are fixing i... moreYup those budget phones have better built quality compared to the expensive bendable iPad.

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                        • Choc
                        • rRU
                        • 11 Jan 2020

                        matt00112233, 11 Jan 2020Read the article again, it is not the phone's battery that ... moreCorrect. The article

                          Anonymous, 11 Jan 2020Milking the customers by providing subpar product component... moreBecause Apple, and especially the iPhone, have the largest selection of accessories out there. It's not about if it needed or not, but about having the option.

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                            • FF
                            • Q0y
                            • 11 Jan 2020

                            Anonymous, 11 Jan 2020Milking the customers by providing subpar product component... moreSubpar quality? Yes. They make errors and they are fixing it right now. Don't mention budget phones with cheap builds. Yuck.

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                              • Anonymous
                              • Kxr
                              • 11 Jan 2020

                              Milking the customers by providing subpar product components in the first place.

                              Why other (even budget) phones don't need this?
                              Coz they are simply better quality out of the box.

                                Chemist-83, 11 Jan 2020Too Late now. I had the one for the iPhone Xs Max. It would... moreSo Apple still got your money, cool.

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                                  • Fayth
                                  • XTA
                                  • 11 Jan 2020

                                  Anonymous, 11 Jan 2020Imagine requiring professionals to have your phone's batter... moreWe don't have to imagine anymore
                                  It's here, happening right now
                                  And the past years

                                    Anonymous, 11 Jan 2020Imagine requiring professionals to have your phone's batter... moreRead the article again, it is not the phone's battery that the article is about but the smart cases batteries

                                      Too Late now. I had the one for the iPhone Xs Max. It would lose connection when I removed it from my pocket as if it the case was loose. I did have issues every now in then with charging but around September. I went to he apple store but they never called or emailed when the replacement case arrived and they sent it back. I ended up buying the iPhone 11 Pro.

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                                        • Anonymous
                                        • vry
                                        • 11 Jan 2020

                                        Imagine requiring professionals to have your phone's battery be replaced. Modern day definition of progress??