Repairing the Galaxy Z Flip was an adventure and it wasn't even the screen that broke

08 March 2020
Getting the repair process done was… a whole process.

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  • N
  • Nomore
  • IrP
  • 19 Jun 2021

A very expensive phone, it fell from the sofa to the rug and the back has a line cracked
The corner also.
It was in a case.
Because it was a mother's day gift I feel terrible and don't know how to have it fix .
They are cheaply made.

    • ?
    • Anonymous
    • FEB
    • 30 Dec 2020

    HovadoLesni, 12 Mar 2020that's why you take protection plan with your new device, I... moreThe hard part I found was that unless the screen is cracked or the phone is unusable the insurance won't cover it.

      sadh, 09 Mar 2020Omg for u in Gsmarena, as a news/blog site, it is worthy be... morethat's why you take protection plan with your new device, It cost me £10/month for my N10+ and my plan is to have it protected for about 1 year. That's the price of his 1 week repair.

        Phone lover123, 09 Mar 2020Who is so dumb to buy those ugly flip phone Everybody like something different so grow up and stop insulting people for their preference. You behave like a child.

          • t
          • tuknoy
          • 2Au
          • 10 Mar 2020

          Phone lover123, 09 Mar 2020Who is so dumb to buy those ugly flip phone For review processes? It is his choice and money though, so there is no need to bad mouth.

            Your money...but I sure wouldn't spend THAT amount of money on ANY phone. It's a "novelty" device to show off to friends. Practical? Not one bit!

              • P
              • Phone lover123
              • pu4
              • 09 Mar 2020

              Who is so dumb to buy those ugly flip phone

                "The repair came out to $109.99 before sales tax, which seems reasonable." - this will get you a nice phone when renewing your contract for another 2 years. A phone is a daily tool these days, just like your keys or wallet. So no $1300 gadget for me.

                  • ?
                  • Anonymous
                  • uH}
                  • 09 Mar 2020

                  Anonymous, 09 Mar 2020This is a story of why you should immediately throw the Sam... moreNo one is that dumb.

                    • ?
                    • Anonymous
                    • uH}
                    • 09 Mar 2020

                    Anonymous, 09 Mar 2020My phone has dragon tail on rear panel and never broke so f... moreIt's Dragontrail. Your dragon tail is a counterfeit lol.

                      • ?
                      • Anonymous
                      • LQu
                      • 09 Mar 2020

                      My phone has dragon tail on rear panel and never broke so far.
                      I think it felt 12 times.

                        • S
                        • S Yu
                        • pk6
                        • 09 Mar 2020

                        News is slow these days...
                        Anyway, mudging the inside of the glass was quite unprofessional and shouldn't have happened on a >$100 repair.

                          • ?
                          • Anonymous
                          • wrs
                          • 09 Mar 2020

                          DMX, 09 Mar 2020A phone is not an investment, your post fell since you said... moreUh yeah it is depending on the context. I guess some stuff in real world just can't always be googled. Welcome to real world?

                            • D
                            • DMX
                            • BHH
                            • 09 Mar 2020

                            A phone is not an investment, your post fell since you said that ... Search Google for what an investment is

                              • s
                              • sadh
                              • tDF
                              • 09 Mar 2020

                              Omg for u in Gsmarena, as a news/blog site, it is worthy because it has something to report.
                              But for CASUAL user, no worth at all.
                              $1499 and another $110 plus 2 hours drive in total and another hours of waiting and time to frustrate about.

                              And it's in the US. Imagine something happened in small country.

                              Ouch.

                                • T
                                • TiM
                                • vaS
                                • 09 Mar 2020

                                That is why before no company would dare to make a phone with a camera bump, knowing how exposed they are...but now it means more money to get from fixing the broken glass !


                                  • ?
                                  • Anonymous
                                  • fCE
                                  • 09 Mar 2020

                                  Chuchutv, 09 Mar 2020Why are smartphones so fragile these days? I dropped my iPh... morePlanned fragility

                                    • D
                                    • AnonD-908380
                                    • Twq
                                    • 09 Mar 2020

                                    And this is why "Right To Repair" is important. You should have access to parts and be able to fix your own stuff instead of going through a subpar repair shop partner of Samsung.

                                    If it was a warranty case, I still wouldn't bother claiming it. The only positive customer and warranty support I have experienced was with Kingston...

                                      • C
                                      • Chuchutv
                                      • MDq
                                      • 09 Mar 2020

                                      Why are smartphones so fragile these days? I dropped my iPhone 11 Pro at knee high and the zoom camera failed afterwards. It is now on repair to Vienna, 4 hours train ride from where I live. It is now 2 weeks since then. And yes, i have a thick case always on 24/7 for this circumstance and was not enough. Terrible experience.

                                        • ?
                                        • Anonymous
                                        • vGF
                                        • 09 Mar 2020

                                        This is a story of why you should immediately throw the Samsung Galaxy Z Flip into... the garbage bin as soon as you recieve it