Service program for iPad Air (3rd gen) now under way
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- Maw Oo
- 6p$
- 28 Dec 2020
White spot just above the home button of my ipad air three.
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- Anonymous
- ncJ
- 22 Apr 2020
They trade your ipad for a new unit
- A
- Andre
- P@c
- 10 Mar 2020
Anth, 09 Mar 2020Is it on the bottom right side of your iPad? Because I have... moreYes, I'm on my 3rd iPad (2nd replacement unit) all three iPads had the same white spot. All of my friends who have the same model have the same spot. I'm considering selling my iPad and downgrading to a non-pro just to get rid of the spot.
- A
- Anth
- MK$
- 09 Mar 2020
Andre, 08 Mar 2020What about the white spot issue on the Pro 10.5, they have ... moreIs it on the bottom right side of your iPad? Because I have the same thing. It’s small put triggers me.
- A
- Andre
- vaS
- 08 Mar 2020
What about the white spot issue on the Pro 10.5, they have the same chassis.
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- Anonymous
- XRg
- 07 Mar 2020
Anonymous, 07 Mar 2020My friend's ipad (2nd of third, dunno) died after an OS upg... moreThese refurbished phones/tablets should be avoided at all costs irrespective of the manufacturer.
All of them report tons of complaints. You are better off buying a new product.
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- Anonymous
- XRg
- 07 Mar 2020
Anonymous, 07 Mar 2020Base iPads (2019) has a premium price???Dude Apple always charges premium for their products. The products that they dish out at lower price have equally poor hardware like 720p screen for iPhone 11.
- G
- GuyPhone
- xZI
- 07 Mar 2020
Anonymous, 07 Mar 2020Intentional throttling is OK?
Then asking 200$ to replace ... moreThe display worked but unfortunately Samsung accidentally fiddled the modem in my Note FE. The modem didn't work so 4G signal can't be found. I didn't mention this in my previous comment. I had to bring to the service center again next day, but fortunately, the repair was free of charge.
Now look even Apple can get it right. And someone I know had his old cheap Redmi 4X fixed because of screen damage and there was no issues then. Samsung just messed it up.
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- Anonymous
- sxs
- 07 Mar 2020
Just got my replacement unit 3 days ago. My original unit just went blank as what the article had described. I went to a iMac Center for it to be checked and true enough the technician said it has a hardware problem and they’re replacing it brand new since i only got it kast November 2019.
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- Anonymous
- P@1
- 07 Mar 2020
Anonymous, 07 Mar 2020This is what you get when you put cheap components inside a... moreBase iPads (2019) has a premium price???
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- Anonymous
- yJp
- 07 Mar 2020
My friend's ipad (2nd of third, dunno) died after an OS upgrade. They offered him to take his device for a discount on a similar refurbished one. I bet it was another poor user's ipad that died for the same reason.
No free repair was offered then :(
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- Anonymous
- 2Au
- 07 Mar 2020
LolPhone, 07 Mar 2020Apple has a bad habit of identifying issues TOO late and th... moreAlmost all phones from 2016 and up to now have screens attached to the front panel. Not only Samsung. Look at Jerry Rig Everything on YT so you could see teardowns of phones flagship or not. Screens not attached to the front panel easily bends or breaks like old phones from Xiaomi.
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- Anonymous
- XRg
- 07 Mar 2020
This is what you get when you put cheap components inside a device and sell it at premium price. As usual iOS users still think it's premium quality.
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- Anonymous
- XRg
- 07 Mar 2020
GuyPhone, 07 Mar 2020Lol Samsung also f**ks with their customers. Read my commen... moreIntentional throttling is OK?
Then asking 200$ to replace minor crack is okay as long as the display replaced is original and the best on the market. Pay up Mr. Brand boy.
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- evilmessiah
- YPg
- 07 Mar 2020
I'm worried about mine since I bought my iPad Air last month and the unit was manufactured in Sep 2019. Will Apple be replacing ALL units manufactured in this timeline or will they replace it only if my iPad Air's screen goes blank permanently? Also, it isn't clear whether this is a hardware or a software issue. Customer service wasn't very helpful. Hopefully, they give a whole new iPad instead of just a repair. On a good note, seems that this service program is valid for 2 years since the date of purchase.
- P
- Pabliell
- mN{
- 07 Mar 2020
I just wonder, if someone who had this issue before the Service program and got charged to repair, will actually get a refund. If yes, then it's all good, stuff happens. If no, then F U Apple.
- G
- GuyPhone
- xZI
- 07 Mar 2020
oPaGanDasTyle, 07 Mar 2020apple just fix things when someone outside apple found them... moreLol Samsung also f**ks with their customers. Read my comment below with my experience fixing a Note FE in an official service center. Whole panel just gets replaced. When I could have saved 75%.
Intentional throttling is ok because it's still faster than Samsung (throttled iPhone 6s is still faster than my Note FE and runs games, ex. PUBG Mobile, at medium framerate & graphics with no lag vs. low graphics medium framerate but device just gets hot).
Only Chinese OEMs are wallet-friendly. Both Samsung and Apple fools around with servicability. Note 10 battery is also glued.
- o
- oPaGanDasTyle
- pXD
- 07 Mar 2020
apple just fix things when someone outside apple found them...
like the limit performance when battery is losing life, like...if nobody found that, they can still do it, but now they know people found the "secrets" and then apple will need to renew their strategy to f*** costumers again, just wait and see! ahahahah
- L
- LolPhone
- xZI
- 07 Mar 2020
Apple has a bad habit of identifying issues TOO late and then slapping customers a bill from it. Really need to step up in terms of servicability. But at least it's improved slightly because they've made iPhone batteries easier to replace recently.
Unlike Samsung which requires you to replace the whole front panel if there is a screen crack. Happened with a Samsung Note FE. Only minor scren crack (no issues with display) and was asked $200 equivalent for it. Whole front panel got replaced instead when not necessary. It was already 2 gens old that time.
Now I have some hope for Apple this time around, but unfortunately Chinese OEMs still lead in this issue. And Chinese OEMs do not have any recall issues with their flagships lately.