TCL 10 Pro and 10L will get Android 11 and two years of security updates

22 May 2020
The phones were announced in April and went on sale earlier this month.

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  • G
  • Gmcguy
  • I8A
  • 27 Apr 2023

James B, 14 Jun 2022Owner of the TCL 10 pro. Touted as having a superior screen... moreI was contemplating on buying this phone I'm not going to buy it if I can't stream movies on it so you're telling me if I bought this phone and got internet I wouldn't be able to stream movies are you kidding?

    • K
    • Kumar
    • 0p4
    • 26 Feb 2023

    tony, 27 Feb 2022I also called TCL about the 10L they know there is a proble... moreCamera not working

      • I
      • Ishaq
      • 6p{
      • 07 Feb 2023

      My TCL 10 Pro front camera freeze

        • J
        • James B
        • pLi
        • 14 Jun 2022

        Owner of the TCL 10 pro. Touted as having a superior screen that will run Netflix etc in HDR but phone lost its widevine L1 certificate a few months after use so it's useless for watching streaming content. TCL customer services are absolutely useless. Have contacted twice now, once by online chat (never got back to me) and once by phone (never sent the "email case no confirmation" after our chat). Security updates ended in sept 2021, so no, not two years of updates, just over one year. One good thing about the phone is the screen and the added next vision, which is amazing for viewing pictures and content. Overall very disappointing in TCLs lack of updates and customer service. A year of security updates on a $400 phone isn't acceptable. Won't buy their stuff again.

          FT908, 16 Aug 2021TCL 10L (Hong Kong version), no update since last year Octo... moreAll of these comments are so strange to me. Bought my tcl 10l more than half a year ago.In portugal (europe, if you´re wandering!".
          Never had a problem. ever.
          6gbs of ram running smoothly. never even crashed. ever.
          never needed a reboot, even.
          like... most trustworthy phone i ever owned, and i had 2 flagships, before, from sony and apple. (android and ios). Bought this one as a quick temporary replacement for the broken iphone and ended up never buying a new one.
          macro camera?3 other cameras + the selfie one? all of them quite acceptable. would never say i only spent 80eur on it (with a vodafone deal, where you use some customer points).

          Couldnt be happier with it.
          that´s strange....
          From what i readhere, i wasthe online lucky one?!

            • t
            • tony
            • 4S4
            • 27 Feb 2022

            Venu, 29 Jan 2022I am surprised nobody is talking about this phones GPS got ... moreI also called TCL about the 10L they know there is a problem and dont know when or if it will be fixed for navigation

              • V
              • Venu
              • 07F
              • 29 Jan 2022

              I am surprised nobody is talking about this phones GPS got messed up after last years update. I called TCL twice and it took a while to reach the Customer Service and they are of no use. They are not offering any help. One of them said its a known issue and they dont know when they are going to fix it. So we are left with their mercy. I cannot do anything without GPS. Very frustated with the purchase. No support during first year. That is the reason we should buy a standard phone I think.

                • M
                • Mastani
                • uZH
                • 31 Dec 2021

                Need update to my Android update my Android

                  • F
                  • FT908
                  • U$p
                  • 16 Aug 2021

                  TCL 10L (Hong Kong version), no update since last year October! not even security patch!
                  I don't expect android 11 update, but at least some security patch!

                    • ?
                    • Anonymous
                    • SHp
                    • 11 Jun 2021

                    Premchandr, 14 May 2021My TCL mobile security update not workingI haven't gotten any updates since October last year

                      • P
                      • Premchandr
                      • 7Pt
                      • 14 May 2021

                      My TCL mobile security update not working

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                        • Fanis
                        • gLr
                        • 25 Mar 2021

                        garipbipivot, 01 Sep 2020Nobody talks about TCL Plex. This phone is the first TCL ph... moreYes the tcl plex phone its fantastic!!!i have this phone and lts same to not puting android 11

                          • ?
                          • Anonymous
                          • nyS
                          • 17 Mar 2021

                          please don't update any TCL updates.
                          I did in January and it wrecked my TCL 10 phone.
                          My calls are coming unknown no voice mail etc.
                          It changed my VOLTE settings and since January I've tried to no avail to rectify the problem with them but there not interested in fixing the problem..
                          Please avoid TCL products customer service is very poor..
                          Online support no existant..

                            • g
                            • garipbipivot
                            • DW6
                            • 01 Sep 2020

                            Nobody talks about TCL Plex. This phone is the first TCL phone. And no one speaks about it will get Android 11. I have this phone and its soo good and fast. The TCL company should not forget this phone.

                              • ?
                              • Anonymous
                              • mE0
                              • 09 Jul 2020

                              Xender, 24 May 2020nobody cares about 5 years update? We buy phone every year ... moreIt’s far more environmentally friendly to try and keep your current device running as long as possible I think , so it would be nice if the minimum update cycle was 3 years of updates , even if only quarterly.

                              Buying phones regularly is just wasteful unless you are gifting your other device to someone else, which is what I do.

                              I tried gifting my iPhone 11 Pro to my brother and he didn’t even want it :-)

                                Aramissss, 25 May 2020They don’t say 1 major update + 2 years of security updates... moreThat's normal for Android makers.
                                I'm suggesting that they should distinguish themselves from other makers.
                                Why not make a statement for 5 years of quarterly security updates, starting from released date.

                                  abigfanoftechs, 24 May 20205 years of security updates will make you stand out from th... moreThey don’t say 1 major update + 2 years of security updates after that. They are saying, that you will get one (or two) Android update and 12 security updates in between.

                                    • ?
                                    • Anonymous
                                    • Kxr
                                    • 24 May 2020

                                    Ezra, 24 May 2020"The upcoming iOS 14 will finally get an app drawer and ful... moreSearch gsmarena and other sites where Apple themselves told as to what is upcoming in their next iteration of iOS.
                                    The fact that they are getting these features in 2020 itself is the biggest Joke!
                                    And don't forget, that joke is played on iOS users.

                                      5 years of security updates will make you stand out from the Android crowd.
                                      In effect, it's 3 extra years from date of release since there is usually a 2-year warranty.

                                        nobody cares about 5 years update? We buy phone every year so we don’t need theses updates?

                                        Hello?! Most people don’t buy newly released phone. Most of them buy 2-3 years old phone. They deserve latest updates too’