Samsung rolling out One UI 2.1 for Galaxy Note9

10 June 2020
The update is already live for Note9 owners in Germany.

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  • H
  • Han
  • n63
  • 16 Nov 2022

vncnthgy, 14 Nov 2022My Galaxy Note 9 SM-N9600 started showing screen discolorat... moreWhat is then the problem?

    My Galaxy Note 9 SM-N9600 started showing screen discoloration after some recent software updates. I thought updating would fix the issues but it just makes it worse now my screen won't display anything but the phone still works(charges, sounds, vibrate, notifications). I thought that the screen is dead so I bought a water-damaged note 9 SM-N960F that has a good display. My plan is to swap out the screen but no luck still no display(both original and donor screen) so I tried the water-damaged note 9 board on both screens and it works just fine(both original and donor screen).

    TLDR: Samsung software update broke my note 9 and charging me $250 for a screen replacement even though my screen still works.

      • ?
      • Anonymous
      • 84G
      • 08 Aug 2022

      Lou, 08 Nov 20212m ago in Galaxy Note Hi from Portugal Have the sam... moremy note 9 screen damaged is it advisable to replace since some people are complain about their own

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        • Anonymous
        • 0Cp
        • 22 Jun 2022

        Yes...we too got same issue. Samsung is responsible

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          • Aime
          • fX7
          • 17 Nov 2021

          My note 9 also turned green just like that, all of a sudden. Why is samsung refusing to help ?
          why buy a new screen when it's almost the price of a new device

            • L
            • Lou
            • B1t
            • 08 Nov 2021

            2m ago in

            Galaxy Note
            Hi from Portugal

            Have the same problem with the green screen

            I can't believe that Samsung are charging screen replacement, when it was them that created the issue.

            I'm going to try to contact Samsung here in Portugal and see what they say.

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              • Arun
              • vGS
              • 05 Nov 2021

              Kiwiwonderland, 28 Oct 2021Same happen here, this is a manufacture defect, we pay a to... moreThis is my last samsung. Have same issue in note 9

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                • Anonymous
                • t@g
                • 05 Nov 2021

                Anonymous, 18 Oct 2021You can't fix it. A new screen is required. Original S... moreActually in Indonesia this happened for Free last year, since this is secret repair service so no public knew, but since the public have known this, samsung charged 50% for repairing,

                It means samsung knew this is manufacturing defect, so you should send private email even to the CEO of samsung because there is option for sending to CEO in samsung contacts, Do Not PAY for the defect, they knew it around the world but only secretly repairing for free or 50% discount

                  • K
                  • Kiwiwonderland
                  • wrx
                  • 28 Oct 2021

                  Same happen here, this is a manufacture defect, we pay a top dollar for a Samsung Flagship, and expect to use for a few years, being a supporter of Samsng for few years these really push me away, if I will evey buy Samsung product again.

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                    • Anonymous
                    • uNe
                    • 18 Oct 2021

                    Anniyan001, 11 Oct 2021I too got it from august 2021... donno how to fix itYou can't fix it. A new screen is required. Original Samsung screen, brand new - AU$429. My Note 9 overheated while charging straight after the latest software update. And then the screen turned green and all flickery.

                    Nothing else helped. OLED Saver helped a bit, but only for a while.

                    Major rip of and true shame for Samsung. This is a manufacturing defect that should be fixed at no cost to customers. A lawsuit is the only way to achieve anything in this case.

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                      • Anniyan001
                      • d%u
                      • 11 Oct 2021

                      DC, 24 Sep 2021Just happen to me last night, out of sudden... I too got it from august 2021... donno how to fix it

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                        • Anonymous
                        • uNe
                        • 28 Sep 2021

                        My wife's Note 9 developed the same fault after the latest update- a green flickery screen. It seems to be a hardware issue related to tab-bonding between ribbon cable contacts and the screen. The phone got really hot while charging, after the latest update. Overheating is most likely the root cause here...large heat dissipation inside the phone slowly loosening the tab bonds. I think this was done on purpose by samsung. The issue is widespread and quite common - Samsung should be replacing these screens due to manufacturing defects.

                        Anyway, my kids and I have all moved to iPhones. My wife will be next very soon.

                        I will never let samsung products (any samsung product) enter my household again.

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                          • DC
                          • bJb
                          • 24 Sep 2021

                          Just happen to me last night, out of sudden...

                            • k
                            • kohyh
                            • IVN
                            • 06 Sep 2021

                            the screen will look dark under oled saver especially when using screenshot.....

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                              • Assd
                              • upH
                              • 05 Sep 2021

                              Zaraa, 19 Dec 2020Same issue here. Had discolour and become green/yellow/blur... moreIs it working till now

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                                • Alston
                                • 7k4
                                • 01 Sep 2021

                                Mark, 26 Mar 2021I have finally found a fix for the problem. It worked immed... moreur advise doesnt work

                                  A better fix is to download an app "OLED Saver" (developed by MrJS). The app controls the screen brightness. Atleast the phone will be usable after this.

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                                    • Inder
                                    • rJ@
                                    • 14 Aug 2021

                                    Foysal, 09 Jul 2021Same happened with me.. get you any solution?I am also facing Green screen issue on note 9. Always on option as mentioned in various you tube videos is not serving the purpose

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                                      • niks
                                      • t5U
                                      • 22 Jul 2021

                                      i think installing custom ROM can fix this problem

                                        • H
                                        • Hemant
                                        • X}9
                                        • 19 Jul 2021

                                        I am also using Samsung Note 9 since 1.6 years. Suddenly this issue started in my phone also. Samsung should admit it either it is software bug or quality issue in their display. What is Solution?