Samsung rolling out One UI 2.1 for Galaxy Note9

10 June 2020
The update is already live for Note9 owners in Germany.

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  • A
  • Arjuntec
  • X}b
  • 15 Jul 2021

Quite surprising to end up with a troubled phone after the update. The phone was working fine and suddenly, the screen... Now its all green and hazy.

After the recent Android update, the phone also used to heat-up quite a bit.

SAMSUMG what is my fault as a customer?

    • F
    • Foysal
    • XW4
    • 09 Jul 2021

    Cadis, 09 May 2021I am facing the same issue on my note 9 as well since March... moreSame happened with me.. get you any solution?

      • t
      • thatnerdyguy
      • XSu
      • 13 Jun 2021

      akoito okba, 04 May 2021two days ago my phone/ note 9 was working ok. then this gre... moreSame here. My note 9 is from oct 2019. Day before yesterday got an update. Bam. Screen went green with rapid flickering from 20 to 80 percent brightness. Samsung asked me to visit service center and cough up approx 15k for a screen replacement. We should take them to court. They are deliberately doing this to brick devices to loot more money either from repair or sales. After three flagships from them, i will now shift for sure. My iphone 5s from 2015 still works like a charm.

        • M
        • Mike
        • f}I
        • 09 Jun 2021

        Mayuram, 14 Mar 2021Same issue with my Note 9. Till yesterday night it was per... moreDid you get it fixed?

          • ?
          • Anonymous
          • Dk5
          • 30 May 2021

          SamsungFan, 22 May 2021#shameonyousamsungExactly

            • S
            • SamsungFan
            • rJx
            • 22 May 2021

            #shameonyousamsung

              • C
              • Cadis
              • TKj
              • 09 May 2021

              akoito okba, 04 May 2021two days ago my phone/ note 9 was working ok. then this gre... moreI am facing the same issue on my note 9 as well since March 2021. It works well right after unlocking, but less than 3 sec later it will have the green tint.
              Only way to make it better is to have it a very low brightness or very high brightness level.

                • a
                • akoito okba
                • vaS
                • 04 May 2021

                two days ago my phone/ note 9 was working ok. then this greenish screen nightmare begin. when I try to wake up the phone the discoloration happened. then I try to restart then all a sudden it turns completely yellowish green I cannot read any texts. several restart and I try to coll up the phone. the phone heats up for some unknow reasons. The temp fix is it reduce the brightness,ut still turn greenish when u wake up. always on display trick does not work entirely for me. GLOBAL Petition for Samsung HQ in Korea to rectify this issues. just like apple trying to reduce the speed of iPhone 6s.. all note 9 users should email samsung. and make them accountable for it.

                  • J
                  • Jebby
                  • IDw
                  • 17 Apr 2021

                  Mark, 26 Mar 2021I have finally found a fix for the problem. It worked immed... moreI did this and it works. My issue though is that when you are on a phone call it will go green and tapping your screen won't work. If you need to access the key pad while you are on your phone its an absolute mission

                    • F
                    • Francisco
                    • kbe
                    • 12 Apr 2021

                    Ganny, 28 Mar 2021This doesn't work for me. Better create a petition ... moreI got the 2.1 software update and now i am having problem's with my note 9 any advice on how to fix it i really don't want to buy and other fhone right now. My screen is green and its going a little crazy every now and than.🤔😡

                      • V
                      • Vihanga SL
                      • v{u
                      • 11 Apr 2021

                      Ajay, 11 Mar 2021I have one Note 10 + (about 14 months old) and One Note 9 (... moreSame here, very disappointed.

                        • A
                        • Ayad
                        • X$T
                        • 07 Apr 2021

                        Ganny, 28 Mar 2021This doesn't work for me. Better create a petition ... moreRight ..
                        We need a permanent solution .

                          • G
                          • Ganny
                          • v3E
                          • 28 Mar 2021

                          Mark, 26 Mar 2021I have finally found a fix for the problem. It worked immed... moreThis doesn't work for me.

                          Better create a petition and get worldwide samsung phone owners to sign on it and pass it to the HQ in Korea

                            • M
                            • Mark
                            • 2ZH
                            • 26 Mar 2021

                            I have finally found a fix for the problem. It worked immediately. Here is what you have to do. The problem is related to software so DO NOT change your screen
                            1. Go to settings and turn on Always On Display. Select 'Home button and clock'. Also turn on 'Tap to show.
                            2. Now turn off your screen using the physical button on the side.
                            3. Tal your screen (while off). Your AOD will show up. Press the home button at the bottom to turn on the screen.
                            Voila. Your screen is no longer green. !

                              • S
                              • SucculentNobody
                              • IVU
                              • 18 Mar 2021

                              My Note 9 is suffering from that awful green tint as well. It happened this month. I don't see any solution or acknowledge from samsung. What a joke.

                                • M
                                • Mayuram
                                • YMn
                                • 14 Mar 2021

                                Same issue with my Note 9. Till yesterday night it was perfectly allright. Today morning all of a sudden this issue of green tinge with lines. I have gone to dark mode with different theme and I can see the screen for normal use. Video is horrible. No solution is visible till now. Any update please let me know.

                                  • A
                                  • Ajay
                                  • Hxe
                                  • 11 Mar 2021

                                  I have one Note 10 + (about 14 months old) and One Note 9 (almost 2 yrs old).. Both Phones have same issue.. I contacted the Samsung Gulf via chat and i requested for the Escalation of this matter to Sr. Management.. After few days of waiting one guy called me from a landline number of UAE and he straight away denied to address this concern. He very bluntly said that your mobiles are out of warrantee.. so go to service centre and get the display changed at your cost.. I told me to further escalate to his Seniors and he said he is the Sr. Most guy and there is no one else to whom he can escalate.. I even told him to google and check that its a common issue .. he without checking anything said; No its NOT... because Google doesnt belong to Samsung.. Sounds like a crazy answer because he did not want to do any effort.. I m failing to understand a resolution ... and deeply regret that I bough such expansive gadgets . Never ever will i buy Samsung Phones again..

                                    • J
                                    • Jawady
                                    • 6Pp
                                    • 12 Feb 2021

                                    nik, 12 Feb 2021Hey, Have you received any updates or solutions? No

                                      • J
                                      • Jawady
                                      • 6Pp
                                      • 12 Feb 2021

                                      My screen become yellow green please Samsung provide an a update to fix that it's a shame that there is no fixation after 2021 update

                                        • n
                                        • nik
                                        • X{W
                                        • 12 Feb 2021

                                        MelKatz, 20 Nov 2020I have emailed the CEO this morning to try and get some act... moreHey,
                                        Have you received any updates or solutions?