Fitbit Charge 3 receives an update with Charge 4 features
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- vicki Li
- tZ9
- 08 Apr 2021
Ben, 03 Apr 2021Yeah, I'm in the same boat, my charge 3 is set to norm... moreI have the same problem, my fitbit also very dim, that i cannot see the display at all , this is only happend recently after some update of software
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- Ben
- nxy
- 03 Apr 2021
Yeah, I'm in the same boat, my charge 3 is set to normal brightness but can't see the screen whatsoever during the day, I have to be in a dark room to see it 99% of the time (the other 1% is at night). Does anyone know any ways of fixing it at all? most of the time, the only reason I know I've got it on is that I can feel it vibrating
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- Anonymous
- cN1
- 02 Apr 2021
Anonymous, 06 Dec 2020On face of Fitbit, scroll left until you see settings. Tap ... moreuseless info..doesn't address the 'dim' problem.
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- Anonymous
- j9V
- 01 Apr 2021
aaronecho, 24 Feb 2021My replaced Charge 3 becomes dim as well. I have rebooted s... moreJust to make sure, have you tried changing the setting on your Fitbit, not the app on the phone? You can change the brightness to dim, auto or normal
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- Anonymous
- cNU
- 30 Mar 2021
aaronecho, 24 Feb 2021My replaced Charge 3 becomes dim as well. I have rebooted s... moreSame story as all other Charge 3 wearers - can't see the screen & unable to receive important medical notifications which was the whole purpose of the purchase. Tried the recommended suggestions to no avail. Watch is only 12mths old. Please help.
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- aaronecho
- pi4
- 24 Feb 2021
My replaced Charge 3 becomes dim as well. I have rebooted several times still can not read the screen under sun shine. I guess this is my first and will be the last fitbit device.
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- CLOVER
- DSr
- 27 Jan 2021
Anonymous, 06 Dec 2020On face of Fitbit, scroll left until you see settings. Tap ... moreworked thanks!
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- Cindy
- qbj
- 18 Jan 2021
My fitbit charge 3 is still working with the iphone tracking data, but the screen is black. Tried rebooting the 15 seconds with the charge cable plugged into the computer. Nothing tried about a dozen times. I will never waste my money on fitbit again, the second replacement never lasted a year!
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- Carol J
- YPY
- 17 Dec 2020
DaveD, 07 Dec 2020I'm having the same issue. "Normal" brightn... moreThey replaced mine about 12 months ago - it is starting to dim too, I can't read it outside now...same symptoms as the last one.. The old one completely unreadable now, including inside except via the app as a step counter. That's it - an expensive odometer. I'm not even going to bother trying to replace. I just did a Google search to see if same issue with the Charge 4 and immediately I could see there were problems. So it's such a pity.
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- Fitbit Tony
- bJ8
- 07 Dec 2020
I am throwing my fitbit in the bin as I cant see the screen for the past 4 months - still works if I use the app but what the point in a watch if you cant see the screen - I have had a fit since the first model. Time to move on to a reliable brand like Apple....
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- DaveD
- QD4
- 07 Dec 2020
bacabuck, 03 Nov 2020Even when selecting "Normal" it is too dim. Ever... moreI'm having the same issue. "Normal" brightness is what Dim used to be... and "Dim" is almost completely black. (I have to go into the bathroom with no windows to see the screen) I have contacted Fitbit and after a number of trouble shooting attempts and reboots, they are going to review my account and see if I'm eligible for warranty. (Bought it 11 months ago, so crossing fingers)
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- Anonymous
- 466
- 06 Dec 2020
bacabuck, 03 Nov 2020Even when selecting "Normal" it is too dim. Ever... moreOn face of Fitbit, scroll left until you see settings. Tap settings and tell it says brightness tap until it says normal or bright (bright will use more battery).
Now pinch sides of watch to go back to time display.
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- MMM
- j@%
- 14 Nov 2020
Anonymous, 06 Sep 2020Thanks for input. I've been reluctant to do the update... moreI must updated for the first time. I've had my charge 3 since June 2019 and hesitated to update because of all the problems each time. However, mine updated just fine. The screen is brought like before. And it syncs better than ever. I used to have to open the app to sync. Now it does it on its own.
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- Anonymous
- k@}
- 08 Nov 2020
Finally read a tiny comment on here about Sleep Mode. For some reason it was in 'Sleep' - along with many others, I guess. I pressed button and held while I hit Sleep. It woke up and was bright! And comes back on with wrist flick. How stupid that this happened after an update. Should have had a notice to all customers.
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- Anonymous
- k@}
- 08 Nov 2020
MikeM, 02 Nov 2020This is only temporary. Just go to settings/brightness and... morewhere are the settings, on fitbit or Dashboard? can't find either place.
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- Char
- krb
- 06 Nov 2020
My Charge 3 is no longer vibrating with notifications and the display is dim, I can barely read it. I fixed the screen wake issue I had. Turns out I have had it off LOL
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- STX
- 4vr
- 05 Nov 2020
MikeM, 02 Nov 2020This is only temporary. Just go to settings/brightness and... moreHave to go into closet with no light and close door to see display. Can not see even under a 60 watt indoor celling light and that is with display set to normal.
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- bacabuck
- r%q
- 03 Nov 2020
MikeM, 02 Nov 2020This is only temporary. Just go to settings/brightness and... moreEven when selecting "Normal" it is too dim. Ever since the last update, it has been worthless. I'm still wearing it, but need to look at my phone to see the time. I use the app on my phone to see any of my stats. Hopefully they will provide an new update that resolves the issue or I'll move on to another fitness tracker brand.
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- MikeM
- g%R
- 02 Nov 2020
Anonymous, 29 Oct 2020Same as everyone else. After the update the screen has dim... moreThis is only temporary. Just go to settings/brightness and select brightness you want Dim/Normal/Auto. It defaults to dim.
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- bill
- r%5
- 31 Oct 2020
can you spell law suit class action when they mess every ones up