The OnePlus 9 phones will come with 2 years of warranty

15 March 2021
CEO Pete Lau says that 2 years is how long most flagship buyers keep their phone before upgrading.

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  • AnonD-989007

Anonymous, 16 Mar 2021When you buy a quality phone you typically don't need ... moreWarranty maybe not. The only time I used warranty on my phones (in the past 11 years) was with an Asus model.
But, I am a picky guy when it comes to phones. And if they are expensive, I am even more picky about them, because I paid a premium price for them, so I demand perfection. Lol. And when I am not getting it, or some other company releases something new (that in my eyes is better), I want to try that one too. Besides, there is no better way to judge a phone than to try it yourself for 1-2 weeks at least.

  • Anonymous

Anonymous, 15 Mar 2021Do you guys get full amount in return?? What if the condi... moreRe-badge it and sell it in a different market

  • Anonymous

AnonD-989007, 15 Mar 2021Wait, some of you guys have only 1 year warranty for electr... moreWhen you buy a quality phone you typically don't need to use the warranty, ever.
Premium has a price.

  • Anonymous

E, 15 Mar 2021Will it cover screens tho? That's what really gets yo... moreIf there's a defect probably, if you drop it probably not.

  • Rishi

Oneplus Has Given 3 Years Of OS Updates How It Became To 2 Years ?

  • Nice Person

Nice person says, ok, good, about time really !
What about the software support/update cycle length ?
Is it still 2 or 3 years ?
Looking for 5 years of quality software support.

  • Anonymous

If I am not wrong, Pete Lau has already left OnePlus then how he announced this new policy?

nanagdad, 15 Mar 2021Not happy with the OnePlus 9 & 9r flat displays. A flat... moreCurved displays s--k. Can't get screen protectors to go on correctly or stay on...

For phones costing close $1K or more, 2 yrs of Android OS Upgrades is not good enough!!

This is partially why the resale value of Android phones are so bad as they age.
Which is a huge contrast to iPhones which Apple supports for 5 years.

Elderly and frugal folks have no interest in replacing $500 plus phones every three years.

After two years the OnePlus 9 series would virtually be worth nothing on the resale market because it would basically be end of life.

Even Samsung stepped up their Android OS upgrade support to 4 years, plus and additional year or two on top of that of quarterly Security Updates.

So around the same price I of a high end OnePlus phone, I can get a modern Samsung or iPhone that will have better resale value, better trade-in value(via the OEM) and most likely better cameras. Hmmm.

Guess my next phone will be a phone from the Galaxy S21, Note 21 or iPhone 13 series.

  • Facepalm

Anonymous, 15 Mar 2021bad ? they release OS update first !Not really. The 2019 Oneplus 7 series not even receive stable Android 11.

  • Anonymous

E, 15 Mar 2021Will it cover screens tho? That's what really gets yo... moreDepends. This is a standard manufacturer warranty extended from 1 to 2 years. If you're screen malfunctioned due to manufacturing defect then yes. They won't cover it if you dropped the phone and broke the screen. No standard warranty covers that.

  • Anonymous

Whackcar, 15 Mar 2021Your comment doesn't make any sense. If all android ph... moreYes iPhone design is outdated

In my country here in Slovakia every electric or electronic device have 2 years of warranty unless brand says othervise.
For example Samsung waschmaschine have 2 years of warranty but motor of that device have 10 years of warranty.
There are tons of examples this is one of them.

  • Norwegian Gangster

Tigolebitties, 15 Mar 2021Better with the consistent design rather than an unrecogniz... moreConsistently ugly design you mean?

  • Former iOS user

Whackcar, 15 Mar 2021Android Phones: Choice of punch-hole, dual-punch hole, w... moreI agree that there is hardly a choice with iOS based device.
On Android, one can choose another phone if the design is not your cup of tea.
No such thing on iOS. Stuck with old boring design from the iPhone X

  • E

Will it cover screens tho? That's what really gets you in my experience.

  • Anonymous

Whackcar, 15 Mar 2021Android Phones: Choice of punch-hole, dual-punch hole, w... moreandroid is not a manufacturer, you dont have choice on samsung, you don't have choice on google,etc

  • Subbu

Good move and i hope it is not country specific.
Also wish they scrap the glossy back panel and put some durable material. It could affect wireless charging. But who cares when wired chargers much faster than wireless & not expensive.

Whackcar, 15 Mar 2021Your comment doesn't make any sense. If all android ph... moreI never said the iPhone looks different, and i know that everyone has their preferences in design of their phones

beep bop boop, 15 Mar 2021like i said, all android phones decide to use the same near... moreYour comment doesn't make any sense. If all android phones look alike to you, then how come you think iPhones look any different?

Also, the design of the iPhone isn't everyone's cup of tea. You like it, that's fine. But many of us don't find that attractive.