Apple addresses complaints over iPhone 5 camera issue

08 October, 2012
Apple says the purple haze seen in some of the iPhone 5 camera pictures is completely normal.

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  • N
  • No name
  • m7K
  • 08 Oct 2012

Oh, really. It's never Apple's fault, only the users. That should be fundamental by now.

    • i
    • iapple
    • tug
    • 08 Oct 2012

    One of the item apple has invented this year. Ipurple. Lol

      • ?
      • Anonymous
      • tR6
      • 08 Oct 2012

      it's innovation, it need to be patented, no other phone can do this... i've try it with my nokia dumb phone, i couldn't get this purple effect.

        • t
        • trimalo
        • 3fY
        • 08 Oct 2012

        Normal? I don't have this problem with karl Zeiss on my Lumia, strange...

          • ?
          • Anonymous
          • q9@
          • 08 Oct 2012

          uh, no this not something on every small camera.
          after i read about this issue before, i tested my samsung galaxy 3 and did not get any purple distortion.

          the only thing being distorted here is apple's lies to the consumers.
          what is it with big companies and the truth?

            • ?
            • Anonymous
            • QGM
            • 08 Oct 2012

            Anonymous, 08 Oct 2012Android manufacturers: We have acknowledged the problem and... morelol priceless

              • N
              • Noel
              • X}s
              • 08 Oct 2012

              AnonD-1065, 08 Oct 2012all of u who's says apple sucks :u all are just ignorant sa... moreI Agree to U

                • N
                • Nahuel
                • qaw
                • 08 Oct 2012

                AnonD-1065, 08 Oct 2012all of u who's says apple sucks :u all are just ignorant sa... moreIf you don't have anything intelligent to say, please don't comment. You just look ridiculous.

                  • ?
                  • Anonymous
                  • LKm
                  • 08 Oct 2012

                  hmmmm

                    • D
                    • AnonD-31444
                    • H0X
                    • 08 Oct 2012

                    This problem is due to shrinked camera size and saphire len. If apple does make 5s, this problem will still be there. This time, it will take a photographer to use iphone the right way. The acclaimed world most user friendly phone? Not a minor problem at all. It fail to meet it core value. Hope apple make iphone5s, ifan will have 2 year of suck camera.

                      • A
                      • Andre
                      • KiV
                      • 08 Oct 2012

                      HiT, 08 Oct 2012Well, I am not a fanboy of any brand. I have used all inclu... moreYes, it's NORMAL, because the sun is PURPLE.
                      LOL....

                        • ?
                        • Anonymous
                        • q{p
                        • 08 Oct 2012

                        Android manufacturers: We have acknowledged the problem and we will fix it and soon as possible in the upcoming update.

                        Apple: NO IT'S YOUR FAULT! YOU'RE NOT USING YOUR PHONE PROPERLY!!!

                          • D
                          • AnonD-40740
                          • Lvd
                          • 08 Oct 2012

                          Hahahaha, Apple not only steals the money of the customers but also tells them ignorants: "Apple's solution to this problem is to not point the camera directly at a bright light source, which is something every good photographer should ideally know"... Hahahahaha

                            • i
                            • i symbian
                            • Kx1
                            • 08 Oct 2012

                            Anonymous, 08 Oct 2012Not anonymous due to being chicken, just can't be bothered ... morefyi sometimes ip re-use for other.
                            But actualy Anonymous is a good name.. Keep it.
                            Long live symbian :)

                              • D
                              • AnonD-44227
                              • qbH
                              • 08 Oct 2012

                              AnonD-1065, 08 Oct 2012all of u who's says apple sucks :u all are just ignorant sa... morehey Fanboy the iphone5 let alone the previous generations have tonnes of problems quit trying to dismiss them as nothing perhaps individually you could try to argue that its a non-issue (even though it isn't) as a whole it just makes the phone an expensive piece of garbage not to mention it renders the Iphone no better than a Nokia FEATURE phone like the Asha line

                                • t
                                • thefearfulsilence
                                • LhT
                                • 08 Oct 2012

                                If the fault is inherent in the design then I guess by definition that makes it normal for the phone in question, but that doesn't necessarily make it right or acceptable. This is premium kit we are talking about.
                                I'm not saying the problem can't be made to occur on the 4S or any other phone, but I have never experienced this problem on my 4S or even my old Galaxy S i900.
                                It's Apple's own fault for saturating their products with over the top hype and then charging extortionate prices on the promise that the customer will get a superior user experience.
                                If Apple feel us users are a little fussy then maybe they should adjust their pricing and/or marketing accordingly.

                                  • ?
                                  • Anonymous
                                  • i5B
                                  • 08 Oct 2012

                                  AnonD-1065, 08 Oct 2012all of u who's says apple sucks :u all are just ignorant sa... moreAdmit it this time round Iphone 5 is crap. Iphone 4S was good but now they are saying it's NORMAL about the purple hase of death, imaps don't work. etc. So Apple's excuse is either it's your fault for not handling it right or that's normal in a crappy phone. Great Apple is really going potty. Suggestion is to get a refund from Apple and wait for the Iphone 5S.lol

                                    • J
                                    • Jonas
                                    • mvD
                                    • 08 Oct 2012

                                    AnonD-1065, 08 Oct 2012all of u who's says apple sucks :u all are just ignorant sa... moreTiny problem?? Reception problems if the phone touches the skin, creaky body (check youtube), aluminium-body that gathers scratches like crazy (like my old N8), camera that can't be used if there's a lightsource closeby, worthless navigation-app outside the US, voice-actions are beta and not usable outside english/french/german/asian regions... The list is almost endless! I think it's great that people are starting to question Apple's strategy (buy cheap, sell expensive).

                                      • i
                                      • iSJ5
                                      • t7X
                                      • 08 Oct 2012

                                      Anonymous, 08 Oct 2012Hmmm yea all you have to do is take out the battery and it ... morechina is powerfull! made everythings weather you like it or not!

                                        • D
                                        • Dargor
                                        • 8I9
                                        • 08 Oct 2012

                                        That's great customer support, if something is wrong just stop doing that hahaha, if you get purple haze just don't point at bright lights, very helpful Apple, Samsung FTW, pointing at the sun right now, no purple haze on my note