Samsung acknowledges Galaxy S22 Ultra screen flickering issue, fix coming soon
- N
- Note9 User
- nFh
- 24 Feb 2022
Note9 User, 24 Feb 2022Ok thanks, for the info., I'll check for the latest Wa... moreActually although you can open the box, hold it in the hand, turn it on, some won't let you register the device, put your sim in etc., so anyone please check that!
But some do let you use the device for 1 month incl. samsung.com
- N
- Note9 User
- nFh
- 24 Feb 2022
Nickname optional, 24 Feb 2022That 1 year of support is international. That means you can... moreOk thanks, for the info., I'll check for the latest Warranty T&C's from both, when I get a chance.
But your colleague was covered under EU consumer law, & should've contacted Samsung Support for a resolution.
I'm in West EU, & any Samsung smartphone you buy has 2 Year warranty against faulty materials & workmanship, Idk about International without checking, but any mobile you get from Samsung direct OR any reputable High Street store incl. online, you have 1 month to return if you don't like it for any reason.
You can check this on samsung.com
- ?
- Anonymous
- tZ0
- 24 Feb 2022
Nickname optional , 24 Feb 2022Lol, I don't think Xiaomi has the words customer suppo... moreNo need to apologize. At this point, it's pretty obvious your brain is also optional so you got a pass for making joke comments.
- N
- Nickname optional
- ppq
- 24 Feb 2022
Anonymous, 24 Feb 2022Atleast it there was a bug, the fix is pushed fast unlike MIUILol, I don't think Xiaomi has the words customer support in their vocabulary.
At least they give cheap phones each 2 months. So basically, when your brand new Xiaomi phone has problems, you can just sell it with 50%-60% of its initial value and just get the next available model. "Profit".
But, I am being mean and sarcastic in here. I apologize to the Xiaomi fanboys. Lol, no, I am not, you get what you pay for.
- N
- Nickname optional
- ppq
- 24 Feb 2022
Note9 User, 24 Feb 2022"Apple offers better support".
Then why is is th... moreThat 1 year of support is international. That means you can buy an iPhone in Australia, go with it in Canada, have problems in there with the phone and you immediately get service in Canada at any Apple store (free of charge, of course as long as the phone is no older than 12 months). Each store (online or physical) who sells iPhones gives 2 years of warranty (from which 1 is international and is from Apple directly). At least is like this in European countries (I am guessing the same in other parts of the World).
And that 1 year of support directly from Apple, has also other benefits.
I know a colleague of mine that had problems with the speaker on his iPhone 5 I think, went to the store where he bought it from (not Apple store or iStyle, it was normal store in Romania) and he got a replacement on spot. Brand new iPhone 5, just because it was concluded it was a fabrication error. The phone was 1-2 months old.
I know another colleague who had problems with the power button of a Samsung S7 edge (the button was moving strangely and it gotten weird response when you press it). And the phone was 1 week old maybe. The guys at the store didn't want to change it with a new one. They said that they can only repair it (that would have meant taking apart the brand new Samsung phone just for the power button). My colleague was so furious, he make a scene in the store, he went to the manager, nothing worked. I am not 100% sure, but I think he even contacted Samsung Romania directly. In the end he said that he wants his money back, because he doesn't want a brand new phone that was taking apart for repairs.
Sorry for the long post and for the semi funny stories. But there is your customer support right there.
But, don't worry, the Chinese customer support, like Xiaomi or Realme are even worse.
- ?
- Anonymous
- vjX
- 24 Feb 2022
Anonymous, 24 Feb 2022About the updates, it is made clear by samsung that after 2... morehttps://security.samsungmobile.com/workScope.smsb
S10 is almost 3 years old. Please eat your words.
- B
- Bukkehorn
- mbW
- 24 Feb 2022
Anonymous, 24 Feb 2022So, instead of pushing ipad pro to people you think apple i... moreLol you can't stop this kid, he's totally blindfolded and can't see any bad things on Samsung at all, no matter what 🤣 even everyone knowing about all their lies, bugs and poor socs.
Hope someone nearby him, will help him with a therapist or something like that.
- N
- Note9 User
- nFh
- 24 Feb 2022
Almand, 24 Feb 2022Why bother even answering to these comments
Let them enjo... more"Apple offers better support".
Then why is is that Apple only gives 1 year warranty on it's flagships when Samsung gives 2?
People in glass houses shouldn't throw orgies.
or is that stones? either way.
- T
- Tanpa Nama
- Kxg
- 24 Feb 2022
My Samsung Galaxy Note 9 had screen flickering and they don't fix it.
- C
- Carnage
- 3xJ
- 24 Feb 2022
Rly, 23 Feb 2022Actually i never had any problems like this with my Huawei ... moreLMAO. Sure you did. Totally believable. Thanks for opening out eyes.
- N
- Note9 User
- nFh
- 24 Feb 2022
Anonymous, 24 Feb 2022About the updates, it is made clear by samsung that after 2... moreWhere is it "made clear by samsung that after 2 years the security patches will no longer be monthly"?
Show us or else it's fake news!
Fact is on my 2018 Note9 I've already received 3 years of Monthly security patches & only in this 4th year has it switched to Quarterly.
The S22 series will receive 4 Major OS updates & at least 5 years of security patches, (most likely, 4 years of Monthly, + 1 year of Quarterly security patches).
What OS & Security support do you get on your smartphone❓
- A
- Almand
- I2Y
- 24 Feb 2022
Anonymous, 24 Feb 2022About the updates, it is made clear by samsung that after 2... moreWhy bother even answering to these comments
Let them enjoy their androids. Its not they don’t know Apple offers better support. They just wanna see who falls for these 🤷♂️
- ?
- Anonymous
- 8Kf
- 24 Feb 2022
My favorite kind of people here ...
" I demand all OEMs to give 5 versions of android, despite the fact I get new phone every 12 months because newer CPU allows me to play Genshi with 4fps more than previous generation".
"We need 12GB ram at least to be future proof, despite not even 300 apps open can take half of this".
" This phone should not have SD680 when this phone costs more than $150, I want SD778 or 780 despite the fact my country is not going to have 5G before 2026".
LOL !!!!
- ?
- Anonymous
- 8Kf
- 24 Feb 2022
[deleted post]About the updates, it is made clear by samsung that after 2 years the security patches will no longer be monthly.
At some point they become every 3 months, then every 4 months, then every 6 months and finally once in last year.
S22 stops at android 16. The iphone 14 will get iOS22.
- 5
- 507AMS
- LES
- 24 Feb 2022
Anonymous, 24 Feb 2022Atleast it there was a bug, the fix is pushed fast unlike MIUIa single bug??? there are at least 5 issues with S22 Ultra (Exynos version)...and all these in less than a week after launch...the problem is not how fast theynwill solve them....the problem is these issues must be detected/avoided prior to go to final production...Samsung has now too many problems that will cost millions of dollars....
- ?
- Anonymous
- 8Kf
- 24 Feb 2022
[deleted post]So, instead of pushing ipad pro to people you think apple is gonna make iphone connect to a tv so you can view apps on larger screen?
LOL ... This copy of Microsoft Continuum is useless.
- OhNom
- yL}
- 24 Feb 2022
[deleted post]Yes, Ray tracing doesn't work properly on graphics cards with fans and cooling, but do you think it will on a phone?
Apparently you have a problem with numbers 7 years are more than 5 or so they taught me I don't know
"iPad with pencil ceases to exist"
- R
- Readyoursources
- ucA
- 24 Feb 2022
Wasn't a flickering issue 🤦
- ?
- Anonymous
- Kec
- 24 Feb 2022
Bugs on a newly launched phone or software is not acceptable for me, whether a fix is available or not. Really wonder whether Samsung did QC on its phones.
I guess I will just stick to my bug free Huawei. I know that Huawei's QC is extremely rigorous.
- ?
- Anonymous
- StU
- 24 Feb 2022
[deleted post]I have crappled, scamsung and betadevice by poogle ......all are not without their bugs...why do you lot have to argue over which is crapper than the other, or which is best ?
who cares what you have or what your preference is? no one cares