Some Sony Xperia Z handsets reportedly suffering sudden death

20 March, 2013
Sony has acknowledged the issue and promises to fix the problem with an upcoming software update.

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  • D
  • AnonD-196731
  • mD6
  • 16 Oct 2013

hi i think its heating problem and to resolve problem i will try to reflow the mainboard my wife has z model white one i have black i never had problem with sudden death i will reflow and post the answer if is there problem

    • R
    • Romeo
    • mD6
    • 16 Oct 2013

    I think problem is with heating issue that means that Mainboard has to reflow no other chance i will do now for my sony z white wich is my wifes and i hope i will get answer for you guys

      • s
      • sylvain3856
      • HxI
      • 01 Oct 2013

      I have try with several chargers, nothing fair he lights Sony and nothing.

        • a
        • armaly zaher Dr
        • mCr
        • 10 Aug 2013

        my xperia Z is new borned 1 month ago but unfortunatey deceased suddenly eventhat the battery was fully charged!!!
        what can I do ?

          • c
          • coco
          • nEU
          • 28 Jul 2013

          from my recent post its not the actual charger that was the fault it was the usb cable

            • c
            • coco
            • nEU
            • 28 Jul 2013

            Imma_cu_lately, 30 May 2013Same problem...my xperia Z was working fine, I had it conne... moretry another charger

              • c
              • coco
              • nEU
              • 28 Jul 2013

              same problem tried all the usual that's been posted then I noticed when I tried to connect to laptop nothing happened so I have to send the phone back but last shot I tried it whith my old usb cable and it made a bleep so I went and tried with my old charger and hey presto it started up and is charging at the moment so it might not be the phoneBUTthe charger could be the fault because they say only use the charger that comes with the phone good luck worth a try

                • s
                • shaon
                • 2Cd
                • 16 Jun 2013

                my sony xeria Z phn is violently hit up and shut down . i cant on my phn.it's not even charged up . please tell how can i solve it ?? plz

                  • I
                  • Imma_cu_lately
                  • 0Fb
                  • 30 May 2013

                  Same problem...my xperia Z was working fine, I had it connected to my comp and then half an hr later DEAD..black screen. When i plug it into my charger the led light flashes red and the sony icon comes on every few seconds. Hope the alarm still works...gotta get up for work in the mornin :-O

                    • p
                    • pope
                    • Xpt
                    • 12 May 2013

                    got my z on friday dead by sunday and have lost over $400 in lost wages coz of phone.screen lights up when i plug in charger and can use it then but leave home and im stuffed.bet i still got to pay my contract bill though.

                      • k
                      • kv2k
                      • rA2
                      • 04 May 2013

                      Xperia z is heating to much......

                        • t
                        • tb
                        • mL3
                        • 03 May 2013

                        same problem

                          • ?
                          • Anonymous
                          • t7G
                          • 22 Apr 2013

                          Mine just crashed like 5 minutes ago! Huhuhu! The hold power button + volume up doesn't work either!

                            • D
                            • AnonD-130672
                            • 30e
                            • 30 Mar 2013

                            https://discussions.apple.com/thread/4361827?start=0&tstart=0

                            all you apple fanboys bashing the z here i something for you
                            just go to the link and find about iphone 5 going dead

                              • B
                              • Boo
                              • nE1
                              • 29 Mar 2013

                              Anonymous, 24 Mar 2013This article is in eror, the problem has affected just a fe... moreSo how do we fix it easily then because mine died last night and I've had mine for two weeks!!

                                • r
                                • ronald from holland
                                • naA
                                • 26 Mar 2013

                                Anonymous, 24 Mar 2013This article is in eror, the problem has affected just a fe... moreAnd what is your solution if it happens?

                                  • q
                                  • qwerky
                                  • HKG
                                  • 26 Mar 2013

                                  Sudden death!! only had mine a month and my Z has taken a long Zzzzzzzzzzzzzzz!!! Why are people left in the dark about these things... How inconvenient! NOT HAPPY!

                                    • D
                                    • AnonD-81610
                                    • 3pw
                                    • 25 Mar 2013

                                    Wow!
                                    I've just read a few top rated comments and I'm really disappointed.
                                    Sony fans are becoming like Apple fans. :(
                                    It's Xbox vs Playstation all over again!

                                    My friend has a S3 and when he saw XZ he wasn't impressed at all, and to calm all of you die hard Sony fans out there he also wasn't impressed with S3 mini.

                                    And please for the sake of your sanity, don't be loyal to a brand for life, that's just wrong! :P

                                      • L
                                      • LordArmstrong
                                      • am0
                                      • 24 Mar 2013

                                      Yup, my xperia z just stopped working. It's been at room temperature and had 47 percent battery moments earlier. Now it's absolutely dead, it won't charge or switch on or anything.

                                        • ?
                                        • Anonymous
                                        • vaN
                                        • 24 Mar 2013

                                        k, 23 Mar 2013This flagship phone from Sony is beautifully and expensivel... moreThis article is in eror, the problem has affected just a few phones, and the affected ones can easily be brought back to life, no need for servie centers or warranty replacements, this is not nearly as severe as the SGS3 motherboard problems as this will not brick your phone.