Samsung plans to focus on performance, quality, and generative AI in 2024
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- SShock
- 39n
- 03 Jan 2024
What Samsung has to improve is their trash support. Their support webpages are useless and just ride you in circles, you can't even login to their forum because their logion system is just dead broken, literally, you cannot get in touch with Samsung to resolve ANY kind of software issue. It's idiotic. I've had Wifi issues and couldn't get in touch with anyone, now I have issues with my Galaxy Watch and I can't get in touch with anyone at Samsung. It's ridiculous. Best they could offer is contacting my local service center and they wanted me to turn in the watch physically for inspection, with no guarantee on anything. So, I can have it in service center for weeks with no solution in the end. Meanwhile Apple was so simple to contact and they resolved the minor issue in 1 month time.
I love everything about my S23 Ultra and Galaxy Watch 4, except when something doesn't work and you need to contact Samsung. Then everything just falls apart to a point I was almost already regretting the decision to go with Samsung. And when you're at that point, you know it has to be really bad. And the issues weren't even minor. On phone, I had constant Wifi connection dropping for no reason and it didn't just reconnect after a drop, it remained in some bizarre dead lock state where I had to manually disconnect and reconnect and it was only happening for 5GHz 160Hz AX network. Which is what you'd want for a high end phone, not some punny 2.4GHz network. Or Galaxy Watch that just displays a phone number after last update without any name even though that person is in my contacts list, rendering literally the main point of a smartwatch obsolete as I have to pull phone from a pocket just to see my dad is calling me. Aaaaargh. This is what Samsung needs to work on, not some dumb Ai mumbo jumbo.
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- Anonymous
- fCC
- 03 Jan 2024
This is all BS
All these years of innovation and etc, and they still can't figure out how to make one phone that will survive a simple drop test
- j
- jayDAWG
- ii1
- 03 Jan 2024
NeonHD, 02 Jan 2024Samsung is so predictable. Bandwagoning on AI just to take ... moreAll phone manufacturers are focusing on A.I, if Samsung listened to you they would go bankrupt.
- j
- jayDAWG
- ii1
- 03 Jan 2024
Vale, 03 Jan 2024No one wants bullshjt AI stuff, we want more efficiency and... moreSpeak for yourself, I actually own an S23 ultra and it's very smooth. I'm glad they are focusing more on A.I because it's time for something new.
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- Anonymous
- 0cB
- 03 Jan 2024
Even if I'm not a heavy user performance is very important for me. That's why I'm going to pay 4500 dollars for a really powerful laptop.
- L
- Lame
- 8mp
- 03 Jan 2024
So all these years Samsung has not been focusing on performance quality customers and pursuing leading gap technologies? Cannot see anything different
- D
- DeepIn2U
- q{W
- 03 Jan 2024
Really you don't say?
Samsung has been iterating this directly in their Quarterly Statements of Q2 (July) and Q3 (Oct) this year. like specifically stating hi end devices.
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- Anonymous
- X@8
- 03 Jan 2024
Mills, 03 Jan 2024Well, they can't just fully stop manufacturing Exynos.... moreThey won't for Galaxy. They like their chip segregation plan.
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- Anonymous
- 05e
- 03 Jan 2024
Anonymous, 03 Jan 2024Yeah "Quality" as if they have quality screen. gr... moreBoe isn't Samsung, even though everything Boe makes is Samsung IP.
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- Anonymous
- L6L
- 03 Jan 2024
Samsung should focus on ecologically sustainable products and not just on economically sustainable products, i.e. the highest possible MONEY-PROFIT.
From an ecological point of view, all mobile phone products are the worst possible electronic waste.
But that won't happen, not with Samsung and not with any other manufacturer, and not just with mobile phones but in every conceivable area of industry. Nobody produces ecologically sustainable products. The only thing that matters is money and profit. Everything else that is pretended is just propaganda to sell even more products.
- m
- mobilem
- 3rL
- 03 Jan 2024
I think it is not right to be unfair with negative comments about the work done by Samsung. I just want to say them to go into samsung fans hearts instead of going into their pockets. Good luck!!!
- p
- potato4k
- XZ8
- 03 Jan 2024
Although these can be just BS PR talk, I am genuinely interested in what Samsung can bring. Let's face it, today's smartphone are still "dumb." Despite the leap of technology, our usage has not change from the last decade. All those fancy chips, and most people only use them to scroll social media and play gacha games.
Samsung OneUI's routines is super powerful, making their smartphone actually smarter than even an iPhone. Hopefuly this new shift to AI will bring more smartness to our modern smartphone.
The rest of the OEMs will simply be behind.
- HyperionBurn
- nC1
- 03 Jan 2024
MakeMotoBetterAgain, 02 Jan 2024ai = spywareeverything and anything is spyware, apple, xiaomi oppo oneplus nothing, windows etc
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- Alex
- tZk
- 03 Jan 2024
Samsung Said about performance ever year, still crap with expensive price tag 😂
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- Anonymous
- sxr
- 03 Jan 2024
Yeah "Quality" as if they have quality screen. green lines everywhere
- B
- BigDisplay
- MxZ
- 03 Jan 2024
Totally BS talk from Samsung again. This time i don't buy the new coming Ultra, arrr maybe the 14 Ultra from Xiaomi when it comes. But need some years rest from Samsung æOneUi borrow me.
- W
- WhatSAComputer
- n1t
- 03 Jan 2024
Babe, please, make the Ultra bigger instead of wasting time on gimmicks
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- Anonymous
- Y2{
- 03 Jan 2024
Please focus on product design as well
