Samsung fixes Galaxy S25 camera issues with new update
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- Realitycheck
- CbE
- 19 Feb 2025
S25 A Downgrade, Not an Upgrade
I recently purchased the Samsung Galaxy S25, expecting a true flagship experience, especially in the camera department. However, after using it, I was shocked to find that the camera quality is no better—if not worse—than older mid-range devices like the Galaxy A52s and S20 FE.
➡️Images lacks clarity Low-light photos are grainy
➡️Videos show color shifting and poor stabilization and grainy in low light
➡️Even with minimal zoom, images lose detail and appear blurry.
▶️The A52s actually performs better clear images detailed shots. How can a mid-range device deliver comparable or better results than a flagship?
➡️And when I mentioned same to Samsung in response they said I "cannot compare a mid-range phone to a premium device." If that is the case, then what exactly justifies the higher price of a flagship device?
🔴Premium Pricing Demands Premium Performance
▪️Consumers pay a premium price to experience upgrades in every aspect—performance, display, battery life, and most importantly, camera quality.
If a premium device cannot even outperform a mid-range model like the Galaxy A52s or S20 FE, then why would customers spend more?
▪️Samsung heavily markets the S series as an upgrade in every way—now suddenly, when flaws are exposed, I am being told I “shouldn’t compare”? This is misleading and deceptive.
Why This Is a Huge Concern
🔴Inconsistent Responses from Samsung & Service Centers – Some service centers admit there’s an issue, while others say "no problem found." Now, Samsung is even questioning why service staff acknowledged the flaws in the first place!
🔴Samsung Is Ignoring Clear Evidence & Hiding the Issue
I have provided multiple photos and videos via Samsung Members and email,and also got jobshit regarding same instead of resolving they are bluntly attempting to delay the process and avoid responsibility
🔴Log File Manipulation to Dismiss Complaints
I have now been told that the log file recorded at the time of the job sheet does not show any issues.
This is misleading and deceptive—log files do not always capture real-world performance problems, especially camera quality issues like grainy images, poor stabilization, and color shifting.
▶️The service center staff themselves acknowledged these issues when I visited, yet now Samsung is trying to walk back that admission. Why is Samsung trying to cover this up?
🔴No Official Statement or Fix-
📢 If you’re waiting for Samsung to fix the S25 camera—stop. As i directly asked Samsung Support there response -Samsung has denied any official statement or upcoming updates for this issue.
🔶️ So, for those waiting for a magical software update—wake up! It’s not coming.
This is unethical, deceptive, and a violation of consumer rights. I demand a full refund immediately and insist that my case be escalated to the highest level. If this matter is not resolved promptly, I will be forced to take further action.
If you’re facing similar issues, let’s raise our voices together. Share your experience, demand transparency, and push for real solutions. We deserve better.
- R
- Realitycheck
- CbE
- 19 Feb 2025
Freddyselva, 19 Feb 2025Can anyone tell that in the update rolling out in these day... moreIf you’re waiting for Samsung to fix the S25 camera—stop as Samsung has denied any official statement or upcoming updates for this issue So wake up please as I one the victim and Samsung downplaying
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- Freddyselva
- dWR
- 19 Feb 2025
Can anyone tell that in the update rolling out in these days this problem is really fixed?
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- Anonymous
- 70d
- 16 Feb 2025
Anonymous, 15 Feb 2025Something is off in that photo, surroundings looks like tak... moreThere are exceptions, but in general you can't tell if colors are unnatural if you don't have reference photos.
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- Luke
- xIj
- 15 Feb 2025
Anonymous, 15 Feb 2025Something is off in that photo, surroundings looks like tak... moreNaa, if you look down the thread experts here praise the phone camera and the photo ;) me and you obviously need to go to Madame Tussauds and get better look at those wax faces ;)
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- kdss
- nTd
- 15 Feb 2025
It turned out that the problem was not software, but hardware. The super glue from the rings leaked onto the lenses. Samsung was going to release a hobby repair kit - 5 new rings and a bottle of glue.
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- Anonymous
- iK0
- 15 Feb 2025
Luke, 15 Feb 2025Might be, mate, might be. But if i spend 1500 Euros and mak... moreSomething is off in that photo, surroundings looks like taken with normal camera at very low iso setting, while face looks like heavily processed phone shot, especially teeth looks weird. Also colors are really unnatural
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- Oneplus fan
- B}L
- 15 Feb 2025
Samsung Galaxy camera is terrible.
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- SijuPK
- mp5
- 15 Feb 2025
I need to say that the night shots are very very poor quality from S25 Ultra. It looks like very worse than S24 Ultra. But daylight photos are better than S24 Ultra
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- vik457
- LfV
- 15 Feb 2025
Luke, 15 Feb 2025Might be, mate, might be. But if i spend 1500 Euros and mak... moreBecause the article is about a update with a fix to a processing artifact, you'ld be all over it if it was someone other. And besides I had none of that, strange that.
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- Luke
- xIj
- 15 Feb 2025
[deleted post]Might be, mate, might be. But if i spend 1500 Euros and make a photo of my beautiful wife and post smth like the Xiaomi's boss picture.... She will leave me and my employer will fire me on the spot for using junk camera ;)
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- Anonymous
- 6wp
- 15 Feb 2025
If not samsung galaxy S25 series reduced the price OnePlus 13 win big margin If the price of the Samsung Galaxy S25 series is not reduced, the OnePlus 13 will gain a significant advantage. Mind it Samsung
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- Moxin
- raQ
- 14 Feb 2025
Bought once never again, you can’t convince me to buy Scamsung again. Apple has better OS anyways and better hardware
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- vik457
- LfV
- 14 Feb 2025
Lister, 14 Feb 2025Aw, bless. Look at all the haters here claiming Samsungs ha... moreHp9, lyt-900, lyt-818,jn5, ov50h are outdated? News to me.
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- Luke
- xIj
- 14 Feb 2025
With one you cannot snapshot sky. With other -people's faces. Third - craahes with ad when opening camera. 4th - overheating when using camera and shuts down..
;) as i said earlier, camera on mobile phones is for documents and ocr only (whoever has proper ocr, that is) ;)
Flame wars are for the kindergarten
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- Anonymous
- 099
- 14 Feb 2025
Nameless, 14 Feb 2025My phone is Samsung, sadly.Why are you sad then? I'm using my second Samsung phone now. Not bad but good.
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- Zendroid
- g8h
- 14 Feb 2025
Nameless, 14 Feb 2025My phone is Samsung, sadly.I would say that too. Lol
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- Lister
- pLd
- 14 Feb 2025
Aw, bless. Look at all the haters here claiming Samsungs hardware is out of date, when their precious brands are using the exact same.
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- Nameless
- 0xQ
- 14 Feb 2025
Zendroid, 14 Feb 2025Your fruit is using trash hardware, but the software makes ... moreMy phone is Samsung, sadly.