Nokia G42
- ?
- Anonymous
- DkD
- 05 Sep 2024
Is it too much to ask
5.9 inch
Sony xperia no bs design
Sd 4 gen1
8mp front n back sony camera
Headphone jack
Iphone like flat side , submerged touchpad
Somehow under 250usd
I dont think its that hard
- A
- Anonymous User
- XZY
- 01 Sep 2024
I had posted a review on Amazon.in about the Nokia G42 5G (TA-1586, 6GB/128GB) model that I had purchased (~mid-July, 2024) and I had faced the exact same update issues explained by maalicious and abhishekt9.
(Link: https://www.amazon.in/gp/aw/review/B0CDXHYHZ6/RS6SSH8IOV8ET?ref_=cm_sw_r_mwn_dprv_Z3P4PFNGZ8MY7X0NGDPJ&language=en_US)
The following is the gist of the problem:
- The phone originally came with October, 2023 (00WW_1_430_SP01) build.
- After first power-on, it got an OTA update to November, 2023 (00WW_1_430_SP02) version.
- After installing this update and restarting, the notification for the next OTA update -- viz. December, 2023 (00WW_1_430_SP03) came and it also got installed without any issues.
- However, on subsequent restart no further update notifications were shown. Checking for updates in Settings showed that "Your system is up to date" and no further updates were available.
- After talking to Nokia/ HMD customer care and technical support, I was told to clear the cache and storage of some system apps and power off the phone, wait for 10-20 minutes and then power it back on. However, this did no make any difference as checking for updates showed thr system is up to date.
- Then I was told to wait for 2-3 days as this is only the first day of initial power-on/ activation of the phone. However this also didn't make any difference and I even waited for 2 weeks.
- Contacted Customer support/technical team again and they told me to go to the service center to get it updated.
However, I waited for 4-5 days more week to check if the issue will get resolved but still no luck.
- Finally towards the end of August 1st week, went to the authorized service center and they manually flashed the MR & SP update of March, 2024 (00WW_2_270 build).
However, even after this the OTA updates were showing the system as up to date while the HMD/ Nokia website showed Security Patches released till July, 2024 (https://www.hmd.com/en_int/security-updates).
- On asking the service engineer, to install the latest SP update of July, 2024 (00WW_2_270_SP04) he told me that March, 2024 was the latest available build for this device in India. (He even seemed to contact someone from the HMD technical team via WhatsApp). On further asking him about the same, he told me to wait for 3-4 days after which I might start receiving the OTA updates. I was left with no other option than to leave the service center with the March, 2024 (00WW_2_270) build.
- Till date, after >1.5 months of purchasing the phone I have not received any further OTA updates.
- In the past two weeks, I have contacted HMD support twice asking them to escalate the priority of the issue. They said they have forwarded the issue to their technical team and they will contact me via email. But I haven't received any further updates from them also yet.
- Talking to someone knowledgeable about HMD/ Nokia devices in a Telegram channel, it looks like it could be some buggy programming with with the update management servers at HMD. Could be as simple as leaving out a range of IMEI numbers from receiving OTA updates.
Anyway, the overall experience of talking to the HMD support team has been frustrating as they are not really acknowledging whether this is a known issue and they are actively working on a fix, nor are they willing to offer a replacement for the device under warranty.
- A
- Anonymous
- XZY
- 01 Sep 2024
swaraj, 01 Sep 2024does antone know which camera sensors are used in this mode... moreSamsung Isocell JN1 per:
https://www.notebookcheck.net/Nokia-G42-5G-smartphone-review-With-this-eye-catcher-you-can-even-swap-the-battery.740282.0.html
- M
- Minu
- ter
- 01 Sep 2024
maalicious, 31 Aug 2024So I don't have any VPN apps with MENA locations, so I... moreHave you contacted them regarding the issue? Their customer service isn't abysmal as Samsung's, as per my experience.
- s
- swaraj
- DkD
- 01 Sep 2024
does antone know which camera sensors are used in this model ? according to one website it uses isocell GN5 for main 50mp shooter . but i find that hard to believe.
- m
- maalicious
- 7tP
- 31 Aug 2024
Minu, 31 Aug 2024The variant you're using is the Indian and MENA varian... moreSo I don't have any VPN apps with MENA locations, so I searched online and found that this variant is also sold in the UK and Germany. So, I tried with both locations and no update found. Moreover, I have actually updated to Android 14 by visiting the service centre, but now I am trying to get the latest security patches which are not available.
- M
- Minu
- iwp
- 31 Aug 2024
maalicious, 29 Aug 2024How is this done? I just tried updating my phone by using A... moreThe variant you're using is the Indian and MENA variant. You'll need to select a MENA location to upgrade your phone to Android 14, because your variant isn't sold in UK and Australia, to begin with. There are chances that it's also sold in specific European countries, so try and test to see if each works.
You also can use the USA location, but your phone would be upgraded to the Nokia G310 firmware instead.
- m
- maalicious
- 7tN
- 29 Aug 2024
Minu, 29 Aug 2024You can simply use a VPN to get it updated. I've sugge... moreHow is this done? I just tried updating my phone by using Aus and UK as locations with my VPN app and nothing happened. Earlier I had to visit the service Centre to update the phone to android 14. From Dec 2023 update I am now stuck in June 2024 update. HMD is a ridiculous company with zero care for its customers.
- M
- Minu
- IWR
- 29 Aug 2024
abhishekt9, 19 Aug 2024I have TA-1586, hardware version 1.0. 6GB grey.You can simply use a VPN to get it updated. I've suggested this to many Indian Nokia users to get NFC or the latest security patches on their regional variant.
- s
- swaraj
- DkD
- 23 Aug 2024
Minu, 03 Jul 2024Let's not forget why this phone has a 720p display wit... moreworld is filled with dumb brains hyped up with a steroid called "the internet" . no one will understand this
- C
- Carol
- swE
- 22 Aug 2024
abhishekt9, 18 Aug 2024Below is link of the phone updates page, and CPUZ is identi... moreYou will need to send it in. They will update the device for you, sometimes happens that the device for whatever reason does not receive the updates, hmd should do it for free. They'll probaby also update it to android 14.
- a
- abhishekt9
- vGW
- 20 Aug 2024
jnsson, 20 Aug 2024Could be your carrier. Other than that I don't know. M... morePhones sold in india are sim free, I can use any sim in it. i directly purchase frm HMD website.
- j
- jnsson
- 0AA
- 20 Aug 2024
abhishekt9, 19 Aug 2024I have TA-1586, hardware version 1.0. 6GB grey.Could be your carrier. Other than that I don't know. Mines working perfect and getting update each month
- ?
- Anonymous
- HBE
- 20 Aug 2024
abhishekt9, 19 Aug 2024I have TA-1586, hardware version 1.0. 6GB grey.what is performanc of this mobile good or not
- a
- abhishekt9
- GQd
- 19 Aug 2024
jnsson, 19 Aug 2024What model is yours? Under Settings -> About phone ->... moreI have TA-1586, hardware version 1.0. 6GB grey.
- j
- jnsson
- 0AA
- 19 Aug 2024
abhishekt9, 18 Aug 2024Below is link of the phone updates page, and CPUZ is identi... moreWhat model is yours? Under Settings -> About phone -> Model and hardware. Mine is TA-1581. Could your carrier as well.
- a
- abhishekt9
- GQd
- 18 Aug 2024
jnsson, 17 Aug 2024Nonsens? My Nokia G42 got the august 2024 security patch ye... moreBelow is link of the phone updates page, and CPUZ is identifying the CPU as
Snapdragon 750G rather than 480+. I found another guy on twitter whoes whose phone is not updating, the company is not helping, asking him to visit service center. even one use on amazon reporting same issue. may be in your country this is not a issue but in my country india it is the issue. I am on 00WW_1_430_SP03 patch. Released in January. There is a possibility of two different version of phone in market, There are two software versions one with 00WW_1 and other is 00WW_2. only the 2nd one is updating, 1st one stopped updating December. screenshot https://imgur.com/a/WcIXuZO
- B
- Beachy
- n}C
- 18 Aug 2024
Anonymous, 12 Aug 2024Stop posting nonsense. When phone's aren't even u... moreMonthly patches are usually always coming to the Nokia phones also G50 got August patch security update and with many others in the lineup
- j
- jnsson
- 0AA
- 17 Aug 2024
Anonymous, 12 Aug 2024Stop posting nonsense. When phone's aren't even u... moreNonsens? My Nokia G42 got the august 2024 security patch yesterday. You can see for yourself at HMD when the phone got updates, here is a link https://www.hmd.com/en_int/security-updates
The august update is not on the information but here is a screenshot from my phone
https://imgur.com/2lOT1h7
- ?
- Anonymous
- YQI
- 12 Aug 2024
jnsson, 08 Aug 2024You do know that Android 15 is coming to G42? Nokia promise... moreStop posting nonsense. When phone's aren't even updating beyond December 2023 update how the are supposed to get android 15. Company is it even replying to this of asking to visit service center to get new android flashed.