Nokia Lumia 720
- P
- Prabhi
- 9AQ
- 09 Apr 2015
Hi,
Myself, Prabeesh from Bangalore, Karnataka. I have been using Microsoft mobile for last 4 years. Two years before I bought one Lumia 720 from one of the authorized dealer. I was quite happy with the performance and the configuration which I got for 17K. But the problems started after using it for 1 year(applied for external warranty of 3 years). The main problems which I had faced are described below:
Poor network signal:- This was the main problem which I faced from the starting itself. Whenever I consult customer care, I used to get the same reply saying this is the problem with the service Provider. I have ported my connection from Vodafone to Airtel two times but faced the same issue. Last time when I consulted NOKIA Care, they told me that this is the common problem with Lumia and they don't have anything to do with it. One of the best reply which I received from customer care representative :D.
Finally they told, they did some kind of tuning on the transmitting antenna and asked me to use it for 1-2 months(They told me to use it for 1-2 months just because I am not facing this issue in all the times). But I haven't feel any change in that issue.
Finally , on 9th April 2015, I again consulted customer care centre. But the response which I got it from the representative was totally unsatisfactory. They are not ready to repair the issue since they have found some moister content near to SIM transmitter. Even they have shown me the same, which was just a mark(not actual water). I don't know how that came inside. As a city like Bangalore, the moister content will be there even if we keep it in our room in the winter seasons. But the thing is that I didn't face any other problems apart from this issue which I had already highlighted in my previous consultation itself. I tried my level best to understand customer care representative, but didn't get succeed in that. Even the last times Job sheet contains that problem(I don't know, whether they have the privilege to modify this info from your database). But still they are not ready to take up the problem. Also the reply which I got from representative was totally irritating. They have the option to take the printout/xerox of the job sheet, but they are not ready to take it from there. I went outside to take the xerox copy of that. Nothing more to say.... Great Service !!!
Even some of my friends also faced similar response(cant give warrenty) from Nokia customer care representative by saying this moister issues just to reject the warranty.
I am waiting for the launch of the first windows 10 mobile to purchase. After facing these kinds of response from customer care people for giving the warranty support, I have to rethink on my decision.
- p
- praveen
- uuW
- 07 Apr 2015
Rocekr, 07 Apr 2015In my Nokia Lumia 720 camera is not working its loading and... morerestore seting will flash softewar
- R
- Rocekr
- v{u
- 07 Apr 2015
In my Nokia Lumia 720 camera is not working its loading and closing after restarting the phone working for 1 time?? Any solutions
- B
- Benny
- DYK
- 31 Mar 2015
Gestures Beta app stopped working after installing the True caller id. Is there any fix?
- ?
- Anonymous
- utx
- 30 Mar 2015
Sari, 30 Mar 2015My Nokia Lumia 720 Did not show the charging ,only black sc... moreit probably need a hard reset
- y
- yuv
- NvY
- 30 Mar 2015
used nokia lumia 720 for 3 years now . did not face any major problem with it except that it was freezing at first due to an application . but had a really good experience with the phone . now going for a Samsung galaxy A5 for a new experience. cheers
- S
- Sari
- 30 Mar 2015
My Nokia Lumia 720 Did not show the charging ,only black screen show ,i have charged about 2 days continue but did not powered on ,Please give me a solution.
- s
- sharad
- u1x
- 26 Mar 2015
past one month had some problems with connectivity and all of a sudden the phone became dead!.
- S
- Sam
- uv%
- 26 Mar 2015
I was using 720 for the last 18 months. My experience was good. i was happy with the phone. but for the past one month had some problems with connectivity and all of a sudden the phone became dead!. Nokia care people told me that its hardware problem and it will cost me somewhere between 8 to 10K for repair!!!
- n
- nmneck
- vIc
- 25 Mar 2015
I'm using 720 from almost two years. never face any prob. never go for any repair. always updates on time..i've more than 100 apps and games installed but there is no issue.. every hardware is functioning properly..battery backup is still good. don't blame it if u can't use it.. excellent phone...its better in lumia segment(except 930).. go for it buy it, u'll never regret....
- n
- neeraj
- 7XN
- 23 Mar 2015
not a good phone.l am using it from 4 months.battery is not good and get hanged during using net.
- t
- tombo
- fmE
- 23 Mar 2015
The screen is black, not showing anything at all but i can receive calls, text and internet texts. Its not switching off
- ?
- Anonymous
- CDF
- 23 Mar 2015
my lumia 720 isnot functioning it out of charging an keeps on hungind and i cannot receive any call or even access any thing from it.how do i go about it?
- s
- sourabh
- vGx
- 21 Mar 2015
my lumia 720 is not on hank problem plse give e how to resolve
- h
- hasan
- KAe
- 20 Mar 2015
sebin, 08 Mar 2015hi friends, ive recently updated to denim update. before th... moreYou are wrong,i updated my phone to Lumia denim there is no issue like that. But when I updated, my phone battery was 100% charged. May be possible that your battery were not fully charged so while installation the phone gone switched off and in complete installation the phone takes time around 25 minutes even if battery is fully charged.
- g
- ghgvh
- 2Wc
- 16 Mar 2015
very worst mobile i have never faced,it works by its own sometimes
- ?
- Anonymous
- 2SL
- 16 Mar 2015
Lumia 720, 11 Feb 2015We installed a new 16GB memory card and since then the What... moreDownload a little app called Files TIA
- ?
- Anonymous
- 2SL
- 16 Mar 2015
sebin, 08 Mar 2015hi friends, ive recently updated to denim update. before th... moreNever heard of anything like that. Load of crap
- ?
- Anonymous
- 2SL
- 16 Mar 2015
raju, 12 Mar 2015hanging problm, worst mobile May be the problem is you calling a piece of design excellence 'mobile' !
- N
- NAreN
- 7tA
- 15 Mar 2015
sebin, 08 Mar 2015hi friends, ive recently updated to denim update. before th... moreYou are wrong bro. I am using the latest firmware update in Lumia 720. Purchased it in Dec 2013, till date I never expected a single problem in my phone. Its working like charm, never hanged, never repaired and the most important thing is that I am getting latest updates regularly....