Nokia Lumia 720
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- Aravind1987
- 2SM
- 13 Mar 2014
aru, 12 Mar 2014Yesterday last nght available in yhe store and o downloaded to Really? Lucky you... I still can't see it in the store. :(
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- gagan
- Hkq
- 13 Mar 2014
AnonD-243575, 13 Mar 2014Never purchase a mobile from Nokia if you purchase then you... moreHaha, Pradeep no doubt the way u r telling your problem, u seem very frustrated. And I completely agree with your views regarding nokia.. Even I had some shitty experinces with nokia.. They just suck!!
I still have a camera isse, but I prefer not seeing customer care as I have already dissapointed myself with expectations from there service.
someone of this company really needs to take a step! #frustateduser
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- AnonD-232361
- vGi
- 13 Mar 2014
AnonD-232361, 13 Mar 2014MP3 files are directly stored in "My Music" in Mi... moreSecondly U can access vidoes on SD card in "Music+Videos" folder. Hope this will help :)
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- Roshan
- vQ{
- 13 Mar 2014
m hvng same set, plz keep pressing all buttons simultaneously (Lover volume, open lock and camera) for some time. ur fone will get switched on.
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- Benjamin
- utd
- 13 Mar 2014
Hi .. pls help me to get some solution ,,
When i play music in my lumia 720 the sound is low i mean when compared to my friends same lumia 720 set mine is sounding low not must low but can find the difference in sound loudness of song ....
My speaker is low in its volume when playing music and even at full volume 30/30 , i can see difference in sound from that of my friends set ..
my friend has amber still he hasnt updated to black
mine is black update ...
why is this problem .....
even when i plug my nokia headset the sound is bit low when playing music compared to other set ...
Help and get a solution for my problem friends
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- AnonD-232361
- vGi
- 13 Mar 2014
Confused...!!, 13 Mar 2014I want to get relevent answers for 2 things... 1. Whenev... moreMP3 files are directly stored in "My Music" in Mix Radio & Videos are stored in "Saved Pictures" folder. I suggest u to first go to "phone storage" & select "store new music & videos in SD card" then receive files from bluetooth.
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- AnonD-232361
- vGi
- 13 Mar 2014
Shantu, 13 Mar 2014My cell phone got switched off all of sudden, even though m... moreTry Hard Reset. YOU can see videos of hard reset on youtube.
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- Shantu
- X}s
- 13 Mar 2014
My cell phone got switched off all of sudden, even though mobile had 56% of battery. Now its not getting on even i pluged on to charge.
Can any once suggest me how to proceed?
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- Ashok
- vQ}
- 13 Mar 2014
AnonD-243575, 13 Mar 2014Never purchase a mobile from Nokia if you purchase then you... moreOMG...suggest you approach consumer court...
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- Ashok
- vQ}
- 13 Mar 2014
Headphone not getting detectect after windows black update.
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- Confused...!!
- XNt
- 13 Mar 2014
I want to get relevent answers for 2 things...
1. Whenever i receive any photos, songs and videos from my friends via bluetooth. I see files received but I can access them later, I dont know where these files are saved, have checked everywhere , nowehere to be found
2. I have videos on my Class 10 memory card, it plays smoothly on my Android TAB and my LED TV, But when I insert the same in my LUMIA it only displays photos ... videos are no where to be found,
Please suggest how to overcome these issues
FYI: I have latest software update
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- AnonD-243575
- KAF
- 13 Mar 2014
Never purchase a mobile from Nokia if you purchase then you also have to suffer as I am doing after spending 22K on a nokia mobile phone.
Worth less customer care service they provide.
They can change all of your new parts with old one if you submit your mobile for repairing.
No commitment - They asked me for 7 days but 20 days gone.
Not able to repair device in single time with the perfection - If they fix a issue then another one issue automatically create.
If you send mail to contactcen?tre.india@n?okia.com regarding your issue then you will only receive one reply "Our customer care representative will make a call to you with in 48 Hours" and It might be possible that you will receive a call after 10 days when you forgot about the mail.
Never provide a satisfactory solution and also change the policies accordingly to the case.
Time Wastage - They will waste your time by calling you in their nokia center without a single regulations
COMPLETE HISTORY
I purchased a Lumia 720 mobile and after a month some issues occurred in the touch of phone, I submitted my mobile in nokia care center (Noida Sector -2) on 24th Feb 14 and also requested to manager (Sunita) to repair the device ASAP.
After taking so many followup with nokia customer care team when I didn't get any response then I visited nokia care center on 5th March and asked for my mobile and get my mobile back with the update that touch of mobile has been replaced and also tested now it will work fine.
On 6th march I again submitted my mobile in the same nokia care center because touch was not working and on 8th march I received a call that mobile has been repaired and when I went to take my mobile back I was shocked they replaced a very old screen which was having so many scratches when I asked they simply said we have repaired it does not metter that installed parts are new or old.
And then when I asked from manager (sunita) she was not able to a single answer of my question because screen was really old and I requested to sunita to investigate the case.
I also talked with sunita over phone she told me that screen was old on 8th March and Now we have replaced the screen with new one then It is clear that they do customer harassment also.
Mobile is still with nokia care center they had done lots of RND on my mobile now it looks like a 1 year old phone.
How I can believe what is the guarantee that they do not replace other parts of my mobile with old one.
I am continuously taking followup with nokia customer care but didn't get any response also made so many call they are not ready to give me a single resolution of my problem.
Now 20 days gone but no resolution I received from Nokia.
Following are the details of complaints and Job sheet details:
Complaint Id1 1-15015769024
Complaint Id2: 1-15029704004
Job Sheet No1.: 153433527/140306/4
Job Sheet No2.: 153433527/ 140225/4
Tags: Nokia Mobile Review, Nokia, Nokia Lumia 720, Nokia Customer Care Service
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- krish
- iwp
- 13 Mar 2014
how to transfer file using wifi
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- julius
- UD%
- 12 Mar 2014
Danny, 10 Mar 2014My Volume down is also not responding. I went to Nokia Serv... moreis this typical for the lumia 720? cause i got a problem too regarding to this handset and it took 3weeks to repair?
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- ck
- A9k
- 12 Mar 2014
which is the app that download and save the videos in handset
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- Anonymous
- uNV
- 12 Mar 2014
How can I do vedio call without skype. plz anybody suggest me .
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- Abhi
- u18
- 12 Mar 2014
AnonD-158863, 11 Mar 2014Videos also transfer into Sd card....problm solve...how it possible..?
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- aru
- YTc
- 12 Mar 2014
Aravind1987, 12 Mar 2014Thanks for the info. I don't see it the store though. How d... moreYesterday last nght available in yhe store and o downloaded to
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- Aravind1987
- 2SN
- 12 Mar 2014
aru, 11 Mar 2014Yuppiee good news subway surgers come for lumia 720 Thanks for the info. I don't see it the store though. How did you get this info?
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- hasan
- 9xf
- 11 Mar 2014
nice phone