Nokia Lumia 920
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Nokia Lumia 920

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  • ?
  • Anonymous
  • ITV
  • 06 Aug 2014

Update to 8.1is now becoming a myth, MS very slow n OTA, why when no valid reason except laziness, now 920 is forgotten, but Nokia I self has been bought to fade n history

    • k
    • kamathmh
    • CQ}
    • 06 Aug 2014

    I bought a Lumia 920 in April 2013 from The Mobile Store Gurgaon at INR 37000, and just within 4 days of buying it, the phone crashed. The phone would just hang up whenever I started the camera and only a hard reset could bring the phone back. I went to the local Nokia Care and they said it will be repaired. I requested a replacement and I was turned down. Then I wrote to Stephen Elop, then CEO of Nokia about this and within 4 days I got a brand new piece. I was grateful about the prompt customer care experience.

    I still faced hang-ups whenever I would use Here Maps and Here applications. But in the meantime, my sim got disconnected and I could not test this further. For about an year, I used this mobile only for photos, music and data storing/editing. Here too I wrote a mail to Stephen Elop, but I guess by then my emails may have been tagged as spam in Stephen's inbox.

    After I was transferred to Pune, in July 2014, I bought a new sim and the hang-up issues resurfaced. One fine day, after 2 hours of charging, the screen stopped working. I again went to the local Nokia Care and they said that the screen needs to be replaced and I will be charged INR 13500 for the same because my phone's warranty expired in May 2014.

    This time too I wrote to Stephen Elop, and this time too no response from him. Instead I got a response from India Repair Manager that they will provide me concession and I will have to pay INR 8200 + Taxes. I requested to know the reason for this failure even after handling the mobile as delicately as possible, but nobody cared to respond on that. Instead I got a follow-up email asking my opinion about the concession provided.

    I was a fan of Nokia and that is the reason I have bought 3 Nokia phones till date viz. 3315, X6 and Lumia 920. I have also used Motorola, Blackberry, Micromax, Ericsson, and all of these phones are still working including X6 and 3315. But Lumia 920 has turned out to be the worst mobile I have ever used even after it being a smartphone. And on top of that, the customer care experience has been so GOOD (sarcastically), that I would recommend a Noble Prize for Nokia Customer Care.

      • D
      • AnonD-289131
      • s8Y
      • 05 Aug 2014

      Hi frdz...
      May I know the battery backup and how long it stands on normal usage...
      Pl's guide me ..am trying to buy this mob

        • A
        • Aadrian
        • 0wx
        • 02 Aug 2014

        Mr. cool, 01 Aug 2014Is video calling is aviable via front camera....??? Yes through Skype it is possible to make a video call

          • M
          • Mr. cool
          • rKG
          • 01 Aug 2014

          Is video calling is aviable via front camera....???

            • 9
            • 920 user
            • t1$
            • 29 Jul 2014

            Can't wait to update it to Windows 8.1.
            Microsoft please roll out the update for lumina 920 sooner.

              • P
              • Pop
              • rt9
              • 29 Jul 2014

              No one make developer update any more very soon will be official released
              See this every day
              http://www.nokia.com/global/support/software-update/wp8-software-update/availability-in-middle-east/

                • b
                • bdkhan
                • 6PK
                • 29 Jul 2014

                When official update of 8.1 is coming for users on lumia 920?

                  • R
                  • Roland
                  • 5xH
                  • 29 Jul 2014

                  Hi!
                  I have a problem, every moment when i swich on data conection my phone frezes, i sholud restart to fix them.
                  how can i fix????

                    Great product.

                      • M
                      • Mak
                      • LeP
                      • 28 Jul 2014

                      niteah, 24 Jul 2014There is easier way bro u download preview for developer an... moreHi,
                      already I downloaded the developers preview and I have signed in. I checked for updates it shows ur phone is up to date. But still I have 8.0 I didn't get 8.1 and my region gulf in Oman.
                      please help me how to update tell me briefly.
                      thanks.

                        • D
                        • AnonD-186952
                        • LBH
                        • 27 Jul 2014

                        armaan, 21 Jul 2014 i m thinking to buy this phone...shud i?? and does it hav... moreIt will get windows 8.1 update

                          • D
                          • AnonD-186952
                          • LBH
                          • 27 Jul 2014

                          MptyBckPckMn, 25 Jul 2014this phone is good , so far my concern is about when openin... moreYou should search store for Video Tuner ,its Microsoft official video editing app,works great

                            • D
                            • AnonD-186952
                            • LBH
                            • 27 Jul 2014

                            kapsha, 26 Jul 2014How is the front camera working..? Does it have good front ... moreYeah good clarity I use on Skype a lot

                              • k
                              • kapsha
                              • TLx
                              • 26 Jul 2014

                              How is the front camera working..? Does it have good front camera clarity?

                                • D
                                • AnonD-204681
                                • t7R
                                • 26 Jul 2014

                                lumia, 23 Jul 2014Does this phone have been Discontinued? Is it true?Yes, Lumia 920 has been phased out to give way to Lumia 930 that will come out this August.

                                  • M
                                  • MptyBckPckMn
                                  • XN9
                                  • 25 Jul 2014

                                  this phone is good , so far my concern is about when opening application (Video Trimmer etc.) its not opening at all. what seems to be the problem ? can you also share your experience whats your do's and dont's

                                  thanks !!

                                    • D
                                    • AnonD-53316
                                    • vGR
                                    • 24 Jul 2014

                                    niteah, 24 Jul 2014There is easier way bro u download preview for developer an... moreWill, this process work in India?

                                      • n
                                      • niteah
                                      • U{f
                                      • 24 Jul 2014

                                      catalin, 19 Jul 2014Hi,i want to know why my phone 920 don't get update ,i just... moreThere is easier way bro u download preview for developer and open that app and login ur mobile I'd n ther will be some option click on that n u go to setting n check for updates n u can update windows 8to8.1

                                        • l
                                        • lumia
                                        • B}0
                                        • 23 Jul 2014

                                        Does this phone have been Discontinued? Is it true?