OnePlus addresses green tint with the OnePlus 8 Pro’s display

Ricky, 23 April 2020

The OnePlus 8 and 8 Pro are available for sale in the UK and Europe since April 21. The devices aren’t releasing in the US until April 29. However, as the first customers get their hands on the new OnePlus phones, some users are reporting concerns with the display.

OnePlus 8 Pro OnePlus 8 Pro

There are two incidents that are causing a stir over at the OnePlus Community forums: one of them is the appearance of a green tint over the display in low brightness settings. Granted, its one of those cases where a display acts strange under a specific set of conditions, but it isn’t one worth overlooking.

Users have discovered that turning on “DC Dimming” under the 8 Pro’s “OnePlus Laboratory” settings seems to fix the green tint behavior. Inadvertently, switching on the DC Dimming feature causes a “black crush” side effect. “Crushed black” is when darker areas of an image lose details and result in splotchy patterns.

 OnePlus 8 Pro with apparent green tint. Right: Samsung Galaxy Note10+ at similar brightness level. Source: WhateverSuitsU via OnePlus Community forum Left: OnePlus 8 Pro with apparent green tint. Right: Samsung Galaxy Note10+ at similar brightness level. Source: WhateverSuitsU via OnePlus Community forum

Following reports of this story, a OnePlus spokesperson reached out to confirm that it is already investigating an issue and working on a fix to arrive via an OTA update. It also confirmed that users can switch on the DC Dimming setting as a temporary fix.

OnePlus values user feedback and is committed to delivering the best smartphone experience. Our team is currently investigating these reports to identify the best solutions for our users, and we will issue updates as soon as they are ready. Regarding the green tint, we are working to resolve this in our next OTA.

Chances are you may not even notice the issue if you are using the OnePlus 8 Pro under most circumstances. The green tint appears to happen at very low brightness levels when there are images of primarily dark grays or black.

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Reader comments

  • vredesbyrd

OnePlus is cheaper than S20, you donut

  • Anonymous

You do realise this problem started with Samsung and Noone talked about it? Why are you hating on oneplus? Also have you seen atleast 1 tech reviewer who used the phone at low brightness in low light? No

Still!! If I get a chance to buys those better new gen HTC SONY NOKIA devices ill simply ignore all of these phones. Of course Sony has some new phones, which I cannot find in India. I whish it were otherwise.

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