OnePlus One
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- Ali Abbas
- f}x
- 21 Jul 2015
HEy ! I want to buy a Oneplus One 16 gb fone , what is the procedure ? I live in Pakistan . Is it possible ?
- G
- Gilles
- tdr
- 21 Jul 2015
OnePlus does not seem to be serious at all about their touchscreen issues.
My personal experience is terrible: I recently purchased a OnePlus online and immediately found it defective with a large section of the touchscreen insensitive making it impossible to use the keyboard.
OnePlus customer support answer has been dismal: I have been bounced back through 4 different people, some asking for details that I already provided.
In complained to them within 24 hours of receiving the defective phone, telling them very explicitly that I refused to take possession of the phone and that the goods were still at risk with them, which under the relevant laws effectively means that there is no ownership transfer.
OnePlus keep trying to pretend that I should return the phone at my cost. This is totally wrong under HK Sales of Goods Ordinance. I pointed the article of laws to them but they keep ignoring them and trying to make up their own laws.
See https://drive.google.com/folderview?id=0B5ZNvEeOpEMEfmRDOFdsNzhGVXcweENCVmlCVjRWWEJUWl9FdGpqSEtyRXRKdm1GMzhiZ0k&usp=sharing for screenshot and video showing defective touchscreen, and for the full content of my exchanges with OnePlus, showing how they keep trying to avoid their responsibility.
Buyers beware.
Gilles
- D
- AnonD-273829
- aug
- 20 Jul 2015
Anonymous, 18 Jul 2015This phone is garbage. Cheap price for a cheap phone. After... morejust one suggestion from me.buy any unknown brands first series at launch time. i bought a galaxy alpha when it reoeased and bought one last week, the one i bought 1 years ago was much better
about oneplus i bought mine one month afyer it released in china and unlike most of you mine is fantastic and have faced no problem until now
- S
- Sree Ram
- 9xV
- 20 Jul 2015
Hand free Bluetooth Not Working ,
Screen Shots in Mail not displayed .
Battery Backup is goodd
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- AnonD-140825
- PSL
- 20 Jul 2015
KUBER, 17 Jul 2015FRIENDS!! Iam using opo last six months. last 15 days my ... moreShould be Network, I heard that Mumbai service providers are facing issues with high signal strength.
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- AnonD-273829
- dQL
- 20 Jul 2015
Anonymous, 18 Jul 2015This phone is garbage. Cheap price for a cheap phone. After... moreevery companies have one or two devices like yours in the world it doesnt mean if yours have problems all others are same too, mine working pretty well after a year and a half and after upgraded to cm12 it became fantastic. the battery is even more great that mate 7 and the speed of system and internet is much more faster than before.
so before coming and suggesting everyone not to buy a phone which you only have problem with it show yours to oneplus service center
- ?
- Anonymous
- jew
- 18 Jul 2015
This phone is garbage. Cheap price for a cheap phone. After just a couple weeks my touch screen started failing. During typing a text the app will close and four more open up without even pressing a button. The main camera does not work. It will only focus on macro focal length and nothing else. The battery will randomly die out from 60% or more battery life. I live in Chicago and do not have AC in my car. Putting this phone in anything over 80F causes it to heat up so much it burns to touch. I have had this phone for seven months and am still trying to get the One Plus customer service to RMA it. Step after step they have me do useless things like take pictures from every angle, install log readers, etc. Now they want me to do a remote session in which they will install things onto my phone, which I have already tried twice. Not only do I have to wait a couple more weeks for that appointment, doubtful it will work. I am pretty sure they just want to run me around until the warranty is up and they can make up some excuse. I have had these problems since I got my One Plus and have never dropped or damaged it in anyway. This is ridiculous and I DO NOT suggest this phone for anyone.
- K
- Kevi
- Qbk
- 18 Jul 2015
This is a wonderful phone....had it 8 months before my dog chewed it
- K
- KUBER
- tTa
- 17 Jul 2015
FRIENDS!! Iam using opo last six months. last 15 days my phone having coverage problem. I am using airtel 4G postpaid MUMBAI CIRCLE. Frequently net work signal was dropped many times. Is it mobile fault or cellular company. please suggest me FRIENDS..
- M
- MJ
- 2SQ
- 17 Jul 2015
Best phne i hv evr had..... Batrery s awesm for such a powerful phone... I had a confusion between mi4 n oneplus one ..... But now i am a proud owner of oneplus one..
- G
- GunZ
- IPe
- 17 Jul 2015
Had one for about 6 months and is bloody awesome!
- D
- AnonD-273829
- dQL
- 16 Jul 2015
AnonD-417901, 16 Jul 2015Where can I buy oneplus one battery in Nairobi? Looks like ... morethe battery life is great dont worry
order from aliexpress
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- AnonD-417901
- rr7
- 16 Jul 2015
Where can I buy oneplus one battery in Nairobi? Looks like battery life for oneplus phone is weak in
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- AnonD-244226
- KA9
- 15 Jul 2015
AnonD-72246, 15 Jul 2015Hello,l had same experience of the cell phone.If u buy a sm... moreLog on to dx.com and order the screen
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- AnonD-244226
- KA9
- 15 Jul 2015
It is very normal for the charger to heat.
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- Anonymous
- MHx
- 15 Jul 2015
honey, 12 Jul 2015can u pls help me out.... when i keep my opo for charge the... moreHi,
Adapter getting over heat is normal while charging.
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- AnonD-417597
- HsJ
- 15 Jul 2015
shall i buy it or not
- D
- AnonD-72246
- Ivr
- 15 Jul 2015
AnonD-417427, 14 Jul 2015 Please do your research on this company. Go out to their f... moreHello,l had same experience of the cell phone.If u buy a small company.U always don't know how to replace their product.last month l broken a Blu window phone screen.No way find a screen to fix.They said no screen product now.Ho my god!
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- AnonD-417427
- YHQ
- 14 Jul 2015
Please do your research on this company. Go out to their forum and see how they treat their customers when something goes wrong with their phone. The customer service is less than a joke, months go by without any progress. I've sent my phone is for a screen replacement, that I'm paying for out of pocket - and no one knows when it'll be "final inspected", what the costs are, and where my phone even is. Even better, when I call for an update I'm told to call back in 48 hours. 48 hours go by, and I'm told again to call back in 48 hours. I respond via the "ticket system" and literally no one responds to me. I'm forced to purchase another phone now because I simply have no idea when I'll have my phone back after I pay who knows how much to have it fixed. The customer service is beyond horrible and the forums are riddled with stories of how terrible of an experience folks have with DOA phones, and random issues, and the hoops you have to jump through to get anything fixed, ESPECIALLY under warranty! Don't believe me, go look for yourself. No phone on the market is worth this customer service. #NeverSettleForTerribleCustomerService
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- Bruce
- KAC
- 14 Jul 2015
Can any one tell abt its performance