Samsung bans staff from using generative AI after privacy gaffe

Ivan, 02 May 2023

Samsung has banned the use of generative AI such as ChatGPT and Google's Bard after employees in one of the company's largest divisions reportedly uploaded internal source code to ChatGPT's servers. The information comes from a Bloomberg report.

Samsung announced the new policy with an internal memo to employees. It bans the use of generative AI systems on company-owned phones, computers, or tablets, as well as over the internal network. Samsung also asks employees not to divulge company information with ChatGPT or similar services through their personal devices.

As part of its reasoning, Samsung points to the fact that these AI platforms use external servers to store some if not all of their data and it would be difficult to protect or delete. Employees will be subject to disciplinary action and losing their job, should they fail to conform to Samsung's policy.

Samsung is the latest in a streak of high-profile companies to do this - JPMorgan Chase & Co, Bank of America, and Citigroup have either banned or restricted the use of ChatGPT over privacy concerns.

Samsung bans staff from using generative AI after privacy gaffe

Bloomberg also notes that Samsung is working on its own AI tools for the translation and summarizing of documents, as well as for software development.

Of course, Samsung's ban only applies to its employees, when handling sensitive data. Anyone with a Samsung phone or other device is free to use generative AI. In fact, Bing AI is now officially on Samsung's Galaxy phones as part of the built-in SwiftKey keyboard.

Those who use the built-in SwiftKey keyboard will now get the OpenAI-based Bing AI in the keyboard's search tab.

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Reader comments

I think you're right. Best we can do is to treat ChatGPT like internet:- Don't ban it, but ensure regular tests and probably teach and test students in a situation where ChatGPT is not allowed, just like internet, so that students may app...

  • JeffR
  • 08 May 2023
  • 8Yw

They only banned it for their employees, because someone uploaded confidential information - in this case proprietary software code. Samsung haa no way to restrict or delete this info once it's on the chatGPT servers.

  • Anonymous
  • 08 May 2023
  • pjh

Well, don't ban it. It is completely stupid, nonsensical, and idiot to ban ChatGPT. Technology evolves, and in the same way Internet was a disruption to how students where learning, now ChatGPT is the new disruption. It is not about b...

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