Samsung E720

User opinions and reviews

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s
seema
mXD
16 Jun 2005

just to clear up everything about the sound quality, the sound on some of the models is bad and on other models it is good, but more people
have recieved the model with bad sound quality, so you would be a bit lucky if you got this phone and had good sound.

M
Miggy
mFx
15 Jun 2005

Firstly we develop on mobile phones so we have lots of handsets around our office, and I'm not a fan of any particular make so have no axe to grind.

We got an E720 so we could check our application compatiblity, and since I use an E700 personally, I thought I'd check it out as a replacement.

Nice phone but 2 flaws:

1) Orange's really annoying start menu jobbie. I need to find a way to remove that, Our unbranded D500 seems much nicer interface wise.

2) Sound quality. It's not right. At the lowest volume you get distortion, and sound is muffled (as other people have said).

This is inexcusable for a phone and I'm shocked they've got away with releasing it, even if only certain batches were flawed. It's the worst sound of ALL of our handsets, including the old nokia and sony phones.

Yes you could live with it, but why should you have a hi-tech phone with sound from an 80's motorola brick!

Decent phone other than this, but (2) is a fatal flaw and I wouldn't recommend the phone to anyone until they sort the sound quality out.

r
ron
n1j
15 Jun 2005

HI, I have just been reading all the e-mails about the samsung E720. Is the sound a real problem as I am thinking of purchasing one some time next week but I have been put off by the sound quality of the phone. Is it really bad or is it just speculation! Please please someone e-mail me back about the sound on it as soon as possible.
Thanks

j
jimmy ting
MSR
15 Jun 2005

Just bought this phone and i think its outstanding. Had about 7 different phones one been the motorola v3 and this licks all of them. Well done samsung keep up the good work

u
understandtheissue
mx7
15 Jun 2005

I had this phone upgraded on Orange,UK. Its a brilliant phone, everythings a joy to behold but theres one flaw in the phone.

Sound quality when making and receiving calls is very bad.I rang Orange and someone told me that their all like that and had had no end of phones returned to them. I returned mine.

Guess Ill wait for the E730. It looks brilliant and hopefully Samsung will sort out the phone fault.

M
Maddz
P%A
15 Jun 2005

Hi i am looking at buying one of these phones but i have found it really hard to find out how big the screen is in cm/mm???? i have receieved 3 diff sizes. can some 1 with this phone please help me out? Thankyou

D
Dave
mTk
15 Jun 2005

Hi,

This is a fantastic phone don't get me wrong, it blows the D500 out of the water. But for me, the external mp3 buttons (which are a great idea) are sadly redundent due to the rubbish headphones that come with the phone! the heavy volume control which hangs from the left earpiece pulls it out of my ear! very frustrating, does any one know where I can obtain better earphones? please send me a link. ps downloading tunes from your comp to phone is easy - just buy a dongle from ebay for about a tenner or a USB lead which is quicker, although I don't see the point of downloading tunes (otherthan for ringtones) cause you can't use the phone as a walkman because of those stoooopid ear phones.

k
kiss
Uip
15 Jun 2005

buying the phone for 360$AU
is that a good price?

Q
Qasim
iL%
14 Jun 2005

Im going to get it on the 15th of june and i think it is a BRILLIANT phone

c
claire
ixr
14 Jun 2005

Hi,
Could someone tell me how much it costs to download tracks (once you buy the dongle and cable) from sites or shall I just get a 3G phone

Thanks

F
Fiery
ixr
14 Jun 2005

Hi, I am thinking of sending the phone back and getting the new Sony Ericson, As not compatible with Vfone live and I cant download tracks. Can anyone help with the downloads.

The camera is not all that great and no loud speaker.

J
Jack
m21
14 Jun 2005

Use a bluetooth dongle/usb cable (with USB driver from the samsung website) then just transfer mp3's /aac's / jpeg's / gif's etc...

A
Annie
TkJ
13 Jun 2005

Hey i've just bought the E720 and i LOVE it is such a good phone i can't praise it enough Well Done SAMSUNG. However i got a few problems and i was wondering if anyone could help me. the first thing is that how do you get mp3's on to the phone for the mp3 player and the second issue is can u get pictures of your computer and transfer them onto the E720. If anyone knows the answers to these questons i would REALLY apprieciate it if you could contact me through email. Thanx

P
Proteus
Tk1
13 Jun 2005

Bought mine through an O2 shop. Hadn't read any reviews before buying - I just thought it looked great !

When I actually got it home and tried it, the sound quality was terrible. I then found this was a common complaint.

The people you call basically complain that it sounds like you're talking through cotton wool. The 'S' sound in particular is muffled and this makes speech very hard to understand.

Seriously unimpressed. If a phone can't carry voice properly, what is is good for ?

I took the phone back and swapped it for a Motorola V635. Delighted !

A
Andrei
mYY
13 Jun 2005

Just bought the phone. I must say it’s an incredible piece of craftsmanship from Samsung.
Great design, great features, excellent display and superb video.
Regarding the sound issue that I’ve seen people complaining about here, I must say it seems I was lucky because it sounds even better than the D500 (with Voice Clarity ON). The sound is crisp and clear during the calls and I couldn’t get any distortion from the MP3 player even at the highest volume level. I’ve also had the Motorola RAZR, and THAT was a phone I can say it had sound problems.
Anyway, with no cons other than lack of speakerphone, I can say this phone is a great deal and I totally recommend it.

D
Danielle
MSR
12 Jun 2005

Hi,
Ive had my fone a couple of weeks now and i think its great. I have recently bought a bluetooth dongle to try and upload mp3 files but when i try and connect the Dial up networking (DUN) i keep getting an error that says i need the correct dial-up number for your Internet Service Provider (ISP). Does anyobody know what number i need to put in??? Im really stuck and would appreciate any help. Thanks

h
holly
MSR
12 Jun 2005

could any1 tell me how many mp3 songs this fone can hold. im gettin my samsung e720 on wednesday and i got a gr8 deal from o2, i got 500 free texts and 50mins and a free bluetooth headset 4 only £19 pounds a month xx thanx xx

m
matt
Se8
12 Jun 2005

this fone is incredible! what more can i say?

T
Tom
MSR
11 Jun 2005

I'm posting again due to several people asking about the sound issue and whether it really is a problem. One person even implied people were making it up, as if we enjoy wasting time posting pointless rubbish! I've just received my replacement phone and it's the same as the first one. I still have no idea whether they're all the same, or whether there's good and bad batches, as both Samsung and O2 refuse to acknowledge the problem, even when presented with the evidence of numerous reviews / forum threads. On the plus side, I've had my phone for a week, and I have kind of got used to the rather weird call sound, and to be honest it's not been so bad that I dislike making calls. I read somewhere that this phone has the Samsung noise filtering technology, on all the time. This makes sense, as the sound during calls sounds like the voices are in a cardboard box, yet there's no background noise. I think they implemented the feature but it's not quite right, but they wanted to get the phone out for sales timing reasons. The slight edge of distortion (even at lowest volume) is inexcusable though; this is supposed to be a state-of-the-art phone!
To summarise, I'm likely to keep the phone, but to anyone concerned, yes, the problem is genuine so make sure you have the option of an easy replacement or exchange. As for Samsung and O2 - mixed feelings - I can't help but love the phone overall (crazy isn't it?), and O2 is better than it used to be - but both should also hang their heads in shame for their blatant lying when discussing the problem.
Tom

s
sonya
mmT
11 Jun 2005

I've had the samsung e720 for about 3 weeks now and love it, the sound quality is excellent and the text features are all working perfectly for me. There are two space keys so if you're used to a nokia you can still use the 0 key or otherwise yu can use the # key. the only thing i'm not sure about is how to put music on using easy studio 2, i didn't get a cable or bluetooth dongle with the handset so if anyone knows could you pleasse post on here or email.
thanx :)

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