Samsung Galaxy J5 Prime
- b
- bbtee
- PWc
- 30 Aug 2018
I got a story about this phone.
So i have the hong kong version of j5 prime SM g5700
I bought this phone in early 2017. After half year of usage, the phone starts to have multiple problems:
1: screen flickering at low light
2: overheating
3: faulty battery
4: screen not turning on when pressing the power button or home button sometimes
Some of these problems happens after software updates to 7.0
Somehow, i lived with this problems a whole year.
This August, i finally decided to bring it to the repair center (i have a different warrant from the shop that i bought this phone from, it can cover the costs of repairing as long as the damage is not caused by human errors, is sort of like a extended warranty) People at Samsung first need to examine the cause of the problem and then they will give me the price of the repairment (i can later claim the money back at the shop that i bought this phone)
So after a few days, they finished examining it, they came up with the price.Guess what, it costs $1200 Hkd to fix!! (Which is around $153 usd) they said they will change the screen, motherboard and the battery (is like a new phone lol)
Anyways i paid since i can claim the money back later. Also, i borrowed a Samsung phone from them while my phone is being fixed (is the oldest A8, pretty slow phone but the screen is a massive upgrade from what i have lol)
2 weeks later, which was few days ago, they finally finished the repairment. I went to pick up my phone. So, now the phone is basically brand new (just not the metal case and some components like the camera and speaker) I am quite happy that i finally got it fixed. Until yesterday, one same problem came back again!!! The phone is sometimes not turing on when pressing the power or home button, i am SO FRUSTRATED!! I don't really know what to do...
So in conclusion i have a few things to say and ask:
1: never buy budget phones of Samsung, they are not worth it and faulty
2: customer service of samsung is ok, it have its quality.
3: software updates can ruin your phone pretty bad, especially when it is upgrading it to a whole new version.
4: snapdragon 617 is prone to overheating and thermal throttling
5: i will never buy a Samsung budget or mid range phone again after this one breaks
Questions:
1: anyone have similar encounters before?
2: can i confirm that the phone not waking is because of a software issue now?
3: anyone have similar problems of my phone?
Sorry guys this is very long. Thanks for reading!
- ?
- Anonymous
- PHf
- 29 Aug 2018
How can i upgrade it to andriod 7.0???
- I
- I.M
- vgN
- 29 Aug 2018
Gul, 16 Aug 2018I bought j5 prime new....and from the first day i am facibg... moreI was got a bug update. Now be better
- r
- rambo
- 7t{
- 26 Aug 2018
Anonymous, 26 Mar 2018i am purchaging samsung j5 prime at big c ongole. with in o... moreYou are right bro, me too facing this same problem, i know the touch sensitivity is too low thats the manufacture default, we cant do anything, thats'y this problem occured.....we just relax our mind and try to accept the pain and enjoy the good benefits in the mobile....
- r
- ramkesh
- DkK
- 21 Aug 2018
volte priblem
- G
- Gul
- X}$
- 16 Aug 2018
I bought j5 prime new....and from the first day i am facibg screen blinking problem ...plzzzz any one tell me the solution
- R
- Ram
- ut1
- 08 Aug 2018
I am using Samsung J5 Prime. I am facing frequent factory reset problem more than 15 times. I had installed required software with help of service centre by paying Rs. 236 rupees. But still I am facing same problem. I am very much dissatisfied with this phone. Also i will not recommend Samsung galaxy J5 Prime to anyone.
- M
- Mudassir
- f}m
- 04 Aug 2018
4G is not running on J5 prime 3/32 ...
- A
- Asif
- fxH
- 02 Aug 2018
Gaiya, 23 Jun 2018Worst mobile phone ever. Back key and key not working properly.Yeah. I am facing the same problem too
- S
- Susan
- Hmd
- 02 Aug 2018
How can I change battery? It doesn't turn on now
- J
- JoeTi
- CD5
- 28 Jul 2018
Azar, 27 Jul 2018I have been using this phone around 10 months. No lags. Goo... moreI feel the exact same way, my phone will be a year old on the 29th of July 2018. People usually complain about the phone, YOU won't believe it's actually pretty decent.
- A
- Azar
- v{u
- 27 Jul 2018
I have been using this phone around 10 months. No lags. Good battery backup. All facilities in a budget price. Previously I was a flagship phone user. But I am totally satisfied with this little thing
- B
- Bony 1
- fnt
- 22 Jul 2018
I've had this phone for several months and it's quite satisfying it does not have all the bells and whistles of other flagship Samsung's but it is quite satisfactory and when upgraded to nougat it gets better they are various bugs which bring down experience but to summarise it is a pretty decent phone
- ?
- Anonymous
- gM%
- 18 Jul 2018
I hv upgraded my old j5 to j5 prime after using 2 yrs. Except internal memory (8GB) the old J5 was good.
But J5 prime is not up to the mark. Donot purchase it.
Slugishh, very poor battery backup & also camera is not satisfactory this time.
- V
- Vince
- sxs
- 16 Jul 2018
Jmerciful, 22 May 2018What about android 8 on j5 prime plz any oneMy j5 prime is actually a good phone. No joke dudes. It doesnt lag and fast at internet. I didnt regret. Maybe to those who commented about their J5's problem is that you may have bouggt a fake one. Bottom line J5 prime is a good and satisfying phone
- O
- Operations
- ksv
- 11 Jul 2018
BongiG, 04 Jun 2018Have been using my fone for the past 7 months and suddenly ... moreIt happens to mine too. Just restart it... by holding down the power, home and down volume button. Or you leave it till the next day.
- ?
- Anonymous
- XNk
- 09 Jul 2018
Raju, 04 Jul 2018Worst device for gaming.. I own one and I regret There are worse devices so this is not the worst. Be glad.
- A
- Adam(brunei)
- ijs
- 06 Jul 2018
It was very good phone.I have using it for 1year and 3 month..no problem for battery and no lag..I also play pubg and no crash and lag occur..Except sometime my screen is flickering.Please help me
- i
- iMazz
- PFt
- 05 Jul 2018
haha forgot to mention the fingerprint scanner did not work half of the time... can't believe I'm saying this but My Alcatel has better fingerprint scanner
- i
- iMazz
- PFt
- 05 Jul 2018
I have this phone specifically the G570Y 16gb variant and all I can say is the front cam was pretty ggod in low light but it has alot of disappointments.... weak wifi and network issue somtimes sim card wasn't read low sound quality.... I replaced it with an Alcatel 4S Pop and well its much better and has more features than this samsung crap