Samsung Galaxy M21 hands-on review

GSMArena team, 12 Jun 2020.

Software

The Galaxy M21 runs on Samsung One UI 2.0 on top of Android 10. Our review unit was on the February 1, 2020 security patch at the time of writing in June.

Samsung Galaxy M21 hands-on review

The software experience is largely identical to what we have seen on Samsung phones for the past several months. One UI 2.0 brought some design changes, such as a redesigned notifications UI, updated Camera app, more accessible design for stock apps that shifts everything down by default with large app titles on top, along with everything Android 10 introduced.

 - Samsung Galaxy M21 hands-on review  - Samsung Galaxy M21 hands-on review  - Samsung Galaxy M21 hands-on review  - Samsung Galaxy M21 hands-on review  - Samsung Galaxy M21 hands-on review

One UI 2.0

The new UI is largely user friendly and also comes with a fair number of features built-in, even on this budget device. There's not much to complain on the design front and although there's a bit of bloatware that comes pre-installed, at least on our Indian review sample, an experienced user should be able to get rid of most of it.

Stock apps - Samsung Galaxy M21 hands-on review Stock apps - Samsung Galaxy M21 hands-on review Stock apps - Samsung Galaxy M21 hands-on review Stock apps - Samsung Galaxy M21 hands-on review Stock apps - Samsung Galaxy M21 hands-on review Stock apps - Samsung Galaxy M21 hands-on review
Stock apps

Novice users, however, might be tricked into installing even more bloatware through the app suggestions that popup while setting up the phone. We don't condone these practices but it has become the reality of buying a budget Android smartphone today, especially in markets like India.

From agreements that you can't decline to data-collecting app installers - Samsung Galaxy M21 hands-on review From agreements that you can't decline to data-collecting app installers - Samsung Galaxy M21 hands-on review From agreements that you can't decline to data-collecting app installers - Samsung Galaxy M21 hands-on review From agreements that you can't decline to data-collecting app installers - Samsung Galaxy M21 hands-on review From agreements that you can't decline to data-collecting app installers - Samsung Galaxy M21 hands-on review From agreements that you can't decline to data-collecting app installers - Samsung Galaxy M21 hands-on review
From agreements that you can't decline to data-collecting app installers

Unfortunately, the performance on the M21 isn't very good. Our review unit was the 4/64GB model, and that did seem to make a difference compared to the 6/128GB M31 we reviewed earlier this year. The M21 felt noticeably slower, especially during multitasking. Everything happens with a short pause and it's especially noticeable in the Camera app, which has a hefty shutter lag and then a further delay in saving the processed image.

Part of the blame also goes to the Exynos 9611 but we have seen this chip perform better in Samsung's other models, so this largely comes down to the memory configuration. We would strongly recommend you avoid the 4GB variant and go for the 6GB instead. But then the 6GB variant is too close to the M31 in pricing, so there's a bit of dilemma there.

Gaming performance isn't as severely impacted by the memory size as apps and they run just as well as they did on the M31, which is to say well enough for a budget smartphone.

GeekBench 5.1 (multi-core)

Higher is better

  • Xiaomi Redmi Note 9S
    1785
  • Realme 6
    1726
  • Redmi Note 8 Pro
    1622
  • Motorola Moto G8 Plus
    1385
  • Xiaomi Redmi Note 8
    1339
  • Samsung Galaxy M21
    1319
  • Samsung Galaxy M31
    1315
  • Realme C3
    1262

GeekBench 5.1 (single-core)

Higher is better

  • Xiaomi Redmi Note 9S
    570
  • Realme 6
    548
  • Redmi Note 8 Pro
    493
  • Samsung Galaxy M31
    349
  • Realme C3
    347
  • Samsung Galaxy M21
    346
  • Xiaomi Redmi Note 8
    315
  • Motorola Moto G8 Plus
    310

AnTuTu 8

Higher is better

  • Realme 6
    288931
  • Redmi Note 8 Pro
    279355
  • Xiaomi Redmi Note 9S
    254000
  • Samsung Galaxy M31
    195284
  • Realme C3
    192223
  • Samsung Galaxy M21
    180711
  • Motorola Moto G8 Plus
    168699
  • Xiaomi Redmi Note 8
    161572

GFX 3.1 Manhattan (1080p offscreen)

Higher is better

  • Realme 6
    31
  • Xiaomi Redmi Note 9S
    30
  • Redmi Note 8 Pro
    29
  • Samsung Galaxy M31
    16
  • Samsung Galaxy M21
    16
  • Realme C3
    14
  • Xiaomi Redmi Note 8
    13
  • Motorola Moto G8 Plus
    13

GFX 3.1 Manhattan (onscreen)

Higher is better

  • Realme 6
    27
  • Realme C3
    27
  • Xiaomi Redmi Note 9S
    26
  • Redmi Note 8 Pro
    24
  • Samsung Galaxy M31
    14
  • Samsung Galaxy M21
    14
  • Motorola Moto G8 Plus
    12
  • Xiaomi Redmi Note 8
    11

Reader comments

  • Vijay kumar singh
  • 03 Apr 2024
  • U{d

I purchased refurbished m21 from xtracover mobile they sell this phone with 1 year warranty after six months it have problem in IC means whole phone is useless I complaint a query online and get cc address when I reach there they told me your phone w...

  • Rasika
  • 15 Feb 2024
  • U{H

After 3 years of bas power on problem. Total death the phone. Motherboard failer. Why Samsung product has this week launched

  • Jas
  • 04 Dec 2023
  • U{$

Software issue I am using M21 model but never expect from Samsung they are going to cheat this way ,every one hour m21 model going hanged...