Samsung Galaxy M31s

Samsung Galaxy M31s

User opinions and reviews

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  • K
  • Kallal
  • fCP
  • 13 Apr 2024

Same problem phone has restart again and again...

    • s
    • sony
    • 7kL
    • 06 Mar 2024

    features might match your expectations, but performance is not worth the price, hardly its been 4yrs i have been using n all of a sudden phone just hanged on login screen,when got it checked phone motherboard got damaged.

      • K
      • Kirti
      • 7k0
      • 28 Feb 2024

      The mobile hangs up and restarts again. I supposed it to work for a year or two but it has failed my expectation

        • P
        • Pramod
        • akX
        • 28 Feb 2024

        Samsung made me hate android mobiles . Restarts automatically, gave me tough time in work due to its internal problem . Will never ever touch Samsung again Android including cause of Samsung .

          • M
          • Michael
          • XS3
          • 12 Feb 2024

          Restart sometimes.

            • M
            • Michael
            • XS3
            • 12 Feb 2024

            sihas, 06 Jul 2023damn bro should i buy or not? Same problem.restart sometimes.hanging for apps open.

              I am using this Phone since Nov 2020, Still in perfect condition. Initially I hesitated as it was having Exynos Process... But the company proved me wrong.
              With this experience, I purchased Samsung S20. But I still feel that the battery of M31s is Mammoth when compared to other phones

                • ?
                • Anonymous
                • JJv
                • 25 Jan 2024

                I've had this phone for ~3 years now. No issues, no lag, and battery still holds a bit over 1.5 day with 85% max charge.

                  • ?
                  • Anonymous
                  • rJm
                  • 24 Jan 2024

                  My samsung M31s switched off before four days of one year warranty.Customer care staff said that it was motherboard failure and I escaped from the cost of repair due to the warranty.
                  I lost my favorite photos which were not saved in other storage options.It was a horrible experience..

                    • ?
                    • Anonymous
                    • NuU
                    • 07 Jan 2024

                    HR, 06 May 2023I am facing a unique issue of the battery not getting charg... moreFaced the same issue ..the phone battery is not charging the batter after 2 and half years of use ...l tried changing the charge panel and nothing happened so l guess the problem is with the motherboard perhaps ...had to an external charger for the battery

                      • A
                      • Amit
                      • y2g
                      • 15 Dec 2023

                      Abhishek, 23 Nov 2023Recently my phone started switching off automatically, 2-3 ... moreFacing same issue.

                        • A
                        • Abhishek
                        • YTa
                        • 23 Nov 2023

                        Recently my phone started switching off automatically, 2-3 days it happen and on 3rd day it got switched off permanently it is not switching on even after doing various tricks, service centre is asking 9000 to replace that damn mother board, even after giving 9k they say, the warranty after that will be only for 3 months, Earlier i loved samsung so much, but after this isssue samsung has lost my respect, and i am never gonna purchase samsung from now onwards

                          • d
                          • dj
                          • KAX
                          • 08 Nov 2023

                          do not buy this product , phone is restarting several time after updating to android 12, customer care is asking 8k. but it was manufacturing defect.

                            • N
                            • Nabeel
                            • uwJ
                            • 07 Nov 2023

                            very waste brand samsung dont buy samsung fraud new mobile i can samsung m31s at rs 19k new release correct one year run and after warrenty the board is dead the asking fraud samsund for replace the board for rs 9k, samsung is fraud dont buy

                              • V
                              • Vips
                              • KAp
                              • 29 Oct 2023

                              Same restart issue with my phone. Irresponsible company with spineless business ethics.
                              When I visited the service center, they mentioned me motherboard issue and approx. cost - 8k.
                              I will never buy a Samsung phone again!!

                                • c
                                • chandra
                                • 2T9
                                • 19 Oct 2023

                                Dont buy this phone. with in no time it will start having issues. Random restarts, you will get locked out sometimes of your phone. it will restart atleast 40-50 times a day, processes becomes extremely slow, hangs on logo for hours sometimes,. samsung has no answer for this and are asking the users to change the motherboard at a cost of 8k. the issue is the processor they use and the unnecessary random updates they provide which overheats the phone and kickstarts the issue. its obvious samsung has not tested this thoroughly and used their customers as guinea pigs. dont buy any of samsung phones which are around 20k or so. better go for other brands which use snap dragon processor. once the issue is triggered you will have no option but to replace the phone.

                                  • V
                                  • Vidya
                                  • 2S8
                                  • 17 Oct 2023

                                  My mobile is restarting in every 2 to 3 mins. This problem started in very recent times. Exactly after 2.5 yrs, camera clarity reduced and totally it is dark now s days, charging also taking much time, restarting and hanging problem. Service person told due to software update, the mobile may face this issue and they tolde only solution to change the motherboard. Why samsung should launch a software update to affect the motherboard.. very unusual thing.. it is a decision of samsung to scrap a few models by this way.

                                    • M
                                    • Max
                                    • rKx
                                    • 13 Oct 2023

                                    shyam, 26 Sep 2023I am also facing exactly same problem, no solution yetHey bro, solution is to change your phone original speaker with duplicates. It works with mine, and never restarted yet, aftwr 40 days.

                                      • K
                                      • KJO
                                      • s8c
                                      • 06 Oct 2023

                                      Hate Samsung, phone restarts every 3 minutes.

                                        • R
                                        • Ravi
                                        • CbI
                                        • 29 Sep 2023

                                        shyam, 26 Sep 2023I am also facing exactly same problem, no solution yetChange the cpu your problem is solved