Samsung Galaxy M31s
- ?
- Anonymous
- JJv
- 25 Jan 2024
I've had this phone for ~3 years now. No issues, no lag, and battery still holds a bit over 1.5 day with 85% max charge.
- ?
- Anonymous
- rJm
- 24 Jan 2024
My samsung M31s switched off before four days of one year warranty.Customer care staff said that it was motherboard failure and I escaped from the cost of repair due to the warranty.
I lost my favorite photos which were not saved in other storage options.It was a horrible experience..
- ?
- Anonymous
- NuU
- 07 Jan 2024
HR, 06 May 2023I am facing a unique issue of the battery not getting charg... moreFaced the same issue ..the phone battery is not charging the batter after 2 and half years of use ...l tried changing the charge panel and nothing happened so l guess the problem is with the motherboard perhaps ...had to an external charger for the battery
- A
- Amit
- y2g
- 15 Dec 2023
Abhishek, 23 Nov 2023Recently my phone started switching off automatically, 2-3 ... moreFacing same issue.
- A
- Abhishek
- YTa
- 23 Nov 2023
Recently my phone started switching off automatically, 2-3 days it happen and on 3rd day it got switched off permanently it is not switching on even after doing various tricks, service centre is asking 9000 to replace that damn mother board, even after giving 9k they say, the warranty after that will be only for 3 months, Earlier i loved samsung so much, but after this isssue samsung has lost my respect, and i am never gonna purchase samsung from now onwards
- d
- dj
- KAX
- 08 Nov 2023
do not buy this product , phone is restarting several time after updating to android 12, customer care is asking 8k. but it was manufacturing defect.
- N
- Nabeel
- uwJ
- 07 Nov 2023
very waste brand samsung dont buy samsung fraud new mobile i can samsung m31s at rs 19k new release correct one year run and after warrenty the board is dead the asking fraud samsund for replace the board for rs 9k, samsung is fraud dont buy
- V
- Vips
- KAp
- 29 Oct 2023
Same restart issue with my phone. Irresponsible company with spineless business ethics.
When I visited the service center, they mentioned me motherboard issue and approx. cost - 8k.
I will never buy a Samsung phone again!!
- c
- chandra
- 2T9
- 19 Oct 2023
Dont buy this phone. with in no time it will start having issues. Random restarts, you will get locked out sometimes of your phone. it will restart atleast 40-50 times a day, processes becomes extremely slow, hangs on logo for hours sometimes,. samsung has no answer for this and are asking the users to change the motherboard at a cost of 8k. the issue is the processor they use and the unnecessary random updates they provide which overheats the phone and kickstarts the issue. its obvious samsung has not tested this thoroughly and used their customers as guinea pigs. dont buy any of samsung phones which are around 20k or so. better go for other brands which use snap dragon processor. once the issue is triggered you will have no option but to replace the phone.
- V
- Vidya
- 2S8
- 17 Oct 2023
My mobile is restarting in every 2 to 3 mins. This problem started in very recent times. Exactly after 2.5 yrs, camera clarity reduced and totally it is dark now s days, charging also taking much time, restarting and hanging problem. Service person told due to software update, the mobile may face this issue and they tolde only solution to change the motherboard. Why samsung should launch a software update to affect the motherboard.. very unusual thing.. it is a decision of samsung to scrap a few models by this way.
- M
- Max
- rKx
- 13 Oct 2023
shyam, 26 Sep 2023I am also facing exactly same problem, no solution yetHey bro, solution is to change your phone original speaker with duplicates. It works with mine, and never restarted yet, aftwr 40 days.
- K
- KJO
- s8c
- 06 Oct 2023
Hate Samsung, phone restarts every 3 minutes.
- R
- Ravi
- CbI
- 29 Sep 2023
shyam, 26 Sep 2023I am also facing exactly same problem, no solution yetChange the cpu your problem is solved
- A
- Anshul
- xyD
- 27 Sep 2023
restarting problem, No support from SAMSUNG. I hate this company after using Samsung Galaxy M31s
- s
- shyam
- 2S8
- 26 Sep 2023
Anuj, 14 Sep 2023Restart automatically many times. Service center boy told ... moreI am also facing exactly same problem, no solution yet
- ?
- Anonymous
- 7kk
- 24 Sep 2023
Anuj, 14 Sep 2023Restart automatically many times. Service center boy told ... moreIt's a motherboard issue. I experienced same thing. Repair cost is too much and no use spending around 8000 rupees, instead sell it and buy a new mobile
- A
- Anuj
- jF}
- 14 Sep 2023
Restart automatically many times.
Service center boy told me to reset it and update software but still problem persists.
- ?
- Anonymous
- DkZ
- 11 Sep 2023
Picture quality of Samsung galaxy m31s is too bad in night . After 1 year of using this its picture quality in day is also not so good .
- ?
- Anonymous
- X{G
- 09 Sep 2023
I also have same moterboard issue with Samsung M31s after 2 years 6 months
- K
- Karan
- CbK
- 19 Aug 2023
B
Bpittalia
Hkr
29 Apr 2023
I am also facing similar problems,my phone is not working after 2.5 years,due to IC motherboard problem. Samsung is cheating with all the customer by providing cheap quality phone to us. We need to escalate in social media and also inform to his MD for same. I have complain to his MD to replace my phone after warranty also. Because this kind of similar problems has faced by S series also and they are getting changed after warranty also. Then why we should leave our phone like this. A phone is not working for 2 years which is very bad impression .