Samsung Galaxy M31s
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Samsung Galaxy M31s

User opinions and reviews

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  • V
  • Vishwas sharma
  • g}w
  • 25 Sep 2021

I've the same issue. Warranty expire 10 days back and i update software suddenly restart problem arise . I went to service centre they said motherboard dead. Samsung sucks. Same problem came in my m31 also

    • ?
    • Anonymous
    • D09
    • 20 Sep 2021

    Anonymous, 03 Sep 2021Purchased this phone on 21Aug-20. On 29 Aug-21, I hv update... moreI've the same issue. Their response is also the same. My motherboard is damaged after updating the software. Service center guys asked me to pay 8000 as I've bought phone on September 8th, 2020 and my warrenty expired 10 days ago. I've raised the issue with samsung customer care and waiting for their response. I will fail a case in the consumer forum if they don't resolve the issue. What did you do? Did you pay the money?

      • M
      • M31s user
      • gNT
      • 18 Sep 2021

      Anonymous, 03 Sep 2021Purchased this phone on 21Aug-20. On 29 Aug-21, I hv update... moreI had the same problem. Did you pay for a new motherboard? If yes, then did you face any other problems after that?

        • ?
        • Anonymous
        • N7x
        • 17 Sep 2021

        My phone's camera is not working, what might be the problem

          • V
          • Vijay
          • uwJ
          • 12 Sep 2021

          I purchased this phone one year ago. Still it is working fine. No problem. I am fully satisfied with this device.

            • K
            • Kuku
            • 0wq
            • 10 Sep 2021

            joshua, 25 Jul 2021Did the noise stop? Is it so serious? Not a serious thing unless you watch porn at night on low volume in a quiet place otherwise you can not hear it at all

              • R
              • Rudeboy
              • XWE
              • 08 Sep 2021

              Charging port complaint 2 times in 6 months...
              Anyone having the same issue with M31s?

                • ?
                • Anonymous
                • 7jV
                • 03 Sep 2021

                Purchased this phone on 21Aug-20. On 29 Aug-21, I hv updated the software. Immediately after updating the software phone started hanging up, got automatically switch on/off. Shown to the service centre. Service centre told me that phone's mother board has gone and warranty period is also over, new mother board cost around Rs.9600.

                Last month my another Samsung A series phone has faced same problem. In last 2 months my two Samsung phone has gone dead.

                I have been using Samsung smart phone for last 12 years. But nowadays Samsung's mobile quality has been significantly down.

                *If you are rich enough to buy smartphone every year then go for Samsung otherwise please don't buy these cheap quality of smartphones*

                  • K
                  • Kuku
                  • 0wq
                  • 30 Aug 2021

                  Bought this phone today and I am totally happy. Guess what the model i bought was already upgraded to android 11 with one UI 3.1. Great display, just not as sharp for someone like me who has been using Ips. Great cameras indeed though a little dissapointing in low light. The battery was draining faster for me on first day of use, maybe am over using it since its new. The buzzing earphone sound is there but something i havent noticed whole day long only noticed when i went to bed and its very quiet out there. So this little buzz comes on when you type on the keyboard and when you play a video. A big deal? Not at all for me. I hardly was noticing it anyway. The phone looks so amazing in person better than what you see in pictures and videos. I totally recommend this phone. Its a great device and great for the price

                    • R
                    • Rajan tyagi
                    • 56F
                    • 23 Aug 2021

                    Amit, 22 Aug 2021very bad experience. hang problem. I use only 4 month Hang problem and very bad camera rear or back so this no good phone

                      • A
                      • Amit
                      • X$K
                      • 22 Aug 2021

                      very bad experience. hang problem. I use only 4 month

                        • S
                        • Stech48
                        • NgS
                        • 20 Aug 2021

                        I have this phone right now, The battery seems to be doing okay, The screen is Average really and is not satisfying and I can see the pixels, Sadly!, (M51 is better), Overall performance is Okay, Camera is Okay, Samsung could've done better!!

                          • S
                          • Stech48
                          • NgS
                          • 20 Aug 2021

                          I have this phone right now, The battery seems to be doing okay, The screen is Average really and is not satisfying and I can see the pixels, Sadly!, (M51 is better), Overall performance is Okay, Camera is Okay, Samsung could've done better!!

                            • ?
                            • Anonymous
                            • 7kg
                            • 19 Aug 2021

                            Abin, 24 Jun 2021Always my photos are missing from. My gallry device but onl... morePhotos from dual apps like whatsapp, FB etc r missing since updare to 3.1 UI

                              • R
                              • Raj
                              • U{k
                              • 17 Aug 2021

                              We Don't need 6000 and 7000 ampere battery, 5000 is enough to use .samsung should give 25 Watt fast charger for all the devices.

                                Jmx, 22 Jul 2021yes it doesIs it running core or not?

                                  What issues please

                                    • S
                                    • Shijin
                                    • XPX
                                    • 04 Aug 2021

                                    Iqbals, 15 May 2021is there anyone get issue buzzing sound when using earphone... moreYes im also facing that issue anyway i returning this phone ..

                                      This phone not coming to Malaysia 😭😭😭

                                        • j
                                        • joshua
                                        • Nvx
                                        • 25 Jul 2021

                                        Cyberpunk, 22 Jul 2021Yeah, it has some weird sound while connecting Wired headph... moreDid the noise stop? Is it so serious?