Samsung Galaxy Note20 Ultra 5G
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- Anonymous
- qWs
- 01 Oct 2023
KKP, 28 Sep 2023After the OneUI5.0 update (Hong Kong snapdragon version), m... moreI would suggest that you escalate your issue/concerns to the following:
https://www.samsung.com/us/support/contact/email-the-ceo/
It sounds like their code update triggered the hardware problem for you and the manufacturer should handle it.
- K
- KKP
- 2Wn
- 28 Sep 2023
After the OneUI5.0 update (Hong Kong snapdragon version), my phone got a green line. I have been charged $440HKD for the screen replacement. Never buy Samsung again.
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- MBA
- v0I
- 27 Sep 2023
White, Green, Pink lines after 2 years for a flagship phone that cost a lot. replacement of LCD will cost you almost 1/4 of this unit.
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- Anonymous
- XDp
- 25 Sep 2023
desert fox, 15 Sep 2023My unit's battery swelled and popped forcing the back ... moreStop buying high end phones from samsung.
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- Zvirka
- m5G
- 20 Sep 2023
Muhammadaziz, 27 Aug 2023Hey buddy Can you please elaborate on how to check if auto... moreI went to ultrawide in camera mode, I tried 1×zoom and 2×zoom and the images were blurry, only at 5×zoom the image was clear and the touch auto focus on the screen does not respond or when I am only in camera mode for taking pictures and when I just holding the phone, it kept trying to focus the image of an object the camera is pointed at, but without success, so it's mostly blurry, and when I shake the phone, something in the camera sounds like it's rattling like a small piece of something!
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- Mohi Uddin
- X}F
- 19 Sep 2023
Retsu, 17 Sep 2023Sim Card Manager is missing in the "connections".... moreI am also facing this issue, did not found any solution.
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- Retsu
- CGH
- 17 Sep 2023
Sim Card Manager is missing in the "connections". Any help on how to restore it. My phone is on android 13 One UI 5.1
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- Gagan
- X@e
- 17 Sep 2023
desert fox, 15 Sep 2023My unit's battery swelled and popped forcing the back ... moreHi , definitely you should change your battery before it's it will be burst and Till now Note 20 ultra is best 👌
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- Sepfian
- Kx6
- 15 Sep 2023
K.S.H., 12 Sep 2023After updating to June 2023 security patches on my Note 20 ... moreDont eva take any update from samsung. They change set, that will maybe overheat our internal phone, and make green line in ours.
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- desert fox
- XRn
- 15 Sep 2023
K.S.H., 12 Sep 2023After updating to June 2023 security patches on my Note 20 ... moreMy unit's battery swelled and popped forcing the back cover out, one year and eight months after purchase. I brought it to the authorized service center hoping for an explanation and just told me to have it replaced for $80. I tried to call the customer service hotline and an agent answered me after trying for 30 minutes. I demanded for replacement, but the agent said that since the 1-year warranty have already lapsed they will elevate the case to management and expect for a reply in 2-3 weeks. There was no reply after 3 weeks. I called the hotline again to followup using the service number assigned. The agent told me the same things as before with the previous agent I have talked to. The phone's battery is no longer charging, so I have it replaced at my own cost. After two weeks, software update request popped up so I give it a go, afterwhich a green line appeared at the center. After a week, it became two and another line appear after more than a week. Today, in less than a week it became four. I bought note 20 ultra since it boasts its capabilities especially on work-related activities. Well, its features may be satisfying but its unreliability have inconvenienced me a lot. My wife also purchased the latest galaxy S series before but blaced out after 1 year and 1 month. Samsung refused to replace or repair it at their cost simply because the 1-year warranty period have already lapsed, so ridiculous. From now on, we will boycott all Samsung products from gadgets to appliances... unreliable and very poor after sales support. Signing off.
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- Jhonigm
- LEJ
- 13 Sep 2023
K.S.H., 12 Sep 2023After updating to June 2023 security patches on my Note 20 ... moreI have never updated my note 20 ultra since I bought it. It's still alive and working fine. I used to have some problems before with a Samsung s9. When I updated, I started to see some green lines on the screen. I don't like Samsung's policy of planned obsolescence
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- K.S.H.
- 6p}
- 12 Sep 2023
After updating to June 2023 security patches on my Note 20 ultra 5G, a thick geen line has appeared on the display. Samsung customer care has denied to take any responsibility and asked for about 350USD to change the display. Now the phone is worthless and Iam using another phone.
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- Anonymous
- Nue
- 11 Sep 2023
Anytime I use the internet network goes off within 10 minutes and it won't come on unless I restart the phone. Why is that and what can I do to resolve it
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- Muhammadaziz
- mKu
- 27 Aug 2023
Zvirka, 13 Aug 2023If you buy this phone, make sure to check the rear camera t... moreHey buddy
Can you please elaborate on how to check if autofocus works or not? I'm thinking about buying a second hand one
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- Muhammadaziz
- mKu
- 27 Aug 2023
Zvirka, 13 Aug 2023If you buy this phone, make sure to check the rear camera t... moreHey buddy
Can you please elaborate on how to check if autofocus works or not? I'm thinking about buying a second hand one
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- Anonymous
- xtS
- 23 Aug 2023
Maggi, 19 Jul 2023HI everyone. Can anybody help me with this problem. I notic... moreHmmmm..... you sound like there's some horror things going on in your device
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- Hanif Fikri
- bJb
- 22 Aug 2023
too bad the stereo speaker is just average..need the use of 3rd paty apps equalizer
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- pjmsky9
- qPd
- 18 Aug 2023
I'm rocking this phone on full blast every day for 3 years NO heating issues at all! Maybe folks should get off the substance your using. Also on the side note ..any iPhone you put up against is a downgrade YES ..a downgrade!