Samsung Galaxy Note7
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Samsung Galaxy Note7

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  • Samsung_Help
  • MVg
  • 26 Sep 2016

AnonD-132310, 26 Sep 20165 days now since my note 7 have been recalled. and samsung ... moreHi Dave,

We are very sorry to here about your issues with Samsung and truly WE ARE all the victims now.

Harambe in peace.

Paul

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    • AnonD-42764
    • wYx
    • 26 Sep 2016

    i will still buy the new Note7 whatever the news says..

      AnonD-183089, 26 Sep 2016The phones already replaced with safe versions Whats your ... moreThe overheating and battery drain problem. Though I dont believe in rumors. The news article about Note7 probably outnumbered the number of Samsung phone ever released this year. Too much. *sigh

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        • Anonymous
        • v0q
        • 26 Sep 2016

        Think carefully before you judge to gossip or news. What ever they will say I will wait for the new version release.

        Sorry guys I feel much more confidence with the new handset of Note 7.

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          • i7Maximus
          • v0q
          • 26 Sep 2016

          I truly believe Galaxy Note 7 is the great phone for 2017 however this is not just create and sell. It is a business war so each of them must play the best role as contender in the market.

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            • AnonD-183089
            • rta
            • 26 Sep 2016

            [deleted post]The phones already replaced with safe versions
            Whats your problem now??!


            S7 edge also had some exploding cases but there was no focus on S7 cases also with the iphones

              I've been searching for that temperature people are claiming as as "overheating"... nothing on the exact "overheating".

              Here's an actual temperature screenshot of a normal wired charging of the Note7 a few weeks ago...

              http://flic.kr/p/Mub4Et

              It can go 41° Celsius with downloading or gaming. What more with the silly fast charging or wireless charging.

              I'd like to see some metrics from these claims of "overheating". I'd like for them to show something above 45°C.

              And oh, the Note7 can also just go relatively cool at 35°C while charging.
              http://flic.kr/p/LEbRMj

              5 more days till I get my replacement. We have two trolls here trying their utmost for some attention to their Note.5.

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                • Anonymous
                • Nyj
                • 26 Sep 2016

                Pedro-TheNeighbor, 25 Sep 20166 days before my region's official exchange program begins.... moreWe are not interested.

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                  • Anonymous
                  • Nyj
                  • 26 Sep 2016

                  Pedro-TheNeighbor, 26 Sep 2016Heehee, certain people are quick to say something about ove... moreJust be sure it is not a BIAS opinion.

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                    • shaagy
                    • PBK
                    • 26 Sep 2016

                    i'm still buying note 7

                      Life is indeed truly ironic, that this issue of the battery had to happen, because the Galaxy Note7 is absolutely an amazing global flagship phone (Phablet) & it deserves all the respect, because it is really fantastic

                        Heehee, certain people are quick to say something about overheating without even first-hand account. Charging any smartphone can get the temperature up by 40 degrees Celsius at the peak. Even more if you are using it with a heavy load at the same time.

                        No reports of what temperature it was "overheating", or "losing power quickly" cold be the initial result during the reboot and installing stage - we all know it takes tremendous amount of power setting up your device for the first time. 5 more days till I get my replacement, and will gladly give an honest report on the matter.

                        The reports seem to be just originating from Korea, and it might just be the negative marketing propaganda of their competitors. If they are. We never heard of these issues when Samsung started selling the ones in China with the safe batteries.

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                          • Anonymous
                          • EYb
                          • 26 Sep 2016

                          [deleted post]my first Note 7 and the replacement unit both have no issue of overheating. even while charging and at the same time with playing video , there is no overheating.

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                            • winky
                            • Nu7
                            • 26 Sep 2016

                            am a fan of Samsung note
                            using note 4 right now
                            want to upgrade to a note 7
                            please I want to know how safe it is & when it will be available in Nigeria?
                            again I will really appreciate if someone could give me the actual difference between the camera of s6 edge plus & note 7
                            thanks

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                              • AnonD-589614
                              • ut3
                              • 26 Sep 2016

                              I am still waiting for note 7 guys

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                                • AnonD-558092
                                • 6Eb
                                • 26 Sep 2016

                                Perez5k, 26 Sep 2016Really?Not sure about that, as there are no website talking about such problems (except some battery leaks and charging problems in Korea, but none of these problems were reported on Galaxy Note 7s in Canada or the US.

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                                  • AnonD-132310
                                  • tVm
                                  • 26 Sep 2016

                                  5 days now since my note 7 have been recalled. and samsung malaysia gave me galaxy A5 2016 as a loan phone. need to wait until 29th sept. i hope soooo..

                                  my opinion is, i am might be not affected by exploding thing from samsung. as my phone never showing any sign to have battery defects. my phone not even warming when using while charging using third party charger. but the story of me to begin annoying with samsung is when they forced people to return their phones for exchanged. and the worst is people need to wait another years to get the new safe one. this is to show how desperate they are to released this phone before making a proper test of it. this also to show how they want to be always number one in the world. they produce to much phone everyday. as u can see they used poor quality things inside their devices.

                                  before get it i'd waiting for couple of weeks. then when get it, i need to pay an extra buck because i am not a preorder one. and after get it, i need to return it and wait for couple of weeks again??? yesss... i know samsung is concern about their customers safety and LIFE. but you should concern about that before you even released that things and make a proper test first??? samsung you really one to be number one right?? and now recalled all the note7 devices all over the world without knowing which are defected units except for china. this means china made one are better than yours?

                                  here are my experienced with samsung. I begin to used samsung devices since i8910 omnia hd. then every years all my phone are samsung. all galaxy series and note series i have been used for a past years. btw i also using other devices which is apple starting from iphone 4 until now iphone 6s. thats mean i'am using samsung and apple for my daily life.

                                  yes.. i admit that smsung has improved their device technology every year. with new kind of tech that others hard to catch. this is why samsung become famous. but samsung really made their device using less quality things. the most common issue i had with samsung is overheating, poor speaker quality, lagging software even note 7 has a lagging software too. I also hated apple for restricted their phone that user cannot doing anything to their phones unless they jailbroken it. but i still using apple product because of it simplicity, and the most important is the smoothnes of their user interfaces. and their quality too... gsmarena stated that iphone 6s scored below average loudspeaker quality, but when i faced - to - faced it with note 7, its clearly iphone sound more crisp and you can even hear a bass sound from its speaker.

                                  now using galaxy a5 2016.. on the paper its like a beast... but using it.. its the worst. design is beauty. inside are nightmare. phone lagging like hell. and phone overheating tooo.. this u called 2016 devices? i think lenovo is more speedier than this. this remind me back years ago when my note 2 suddenly become very hot until u can see a light smoke coming out. luckily note2 has a removable battery when I quickly removed it. it happen to me twice before i changed it to galaxy s3. if u want to use samsung devices and getting rid of lagging thing please use third party launchers like NOVA launcher my favorite one. touchwiz is the worst launcher in the world.

                                  now back to where I start annoying with samsung. Its the recall thing. they should prepare the safe one on the spot exchange to customers to avoid waiting. but that is not happen because of greediness of them. the victim of this scenario is not only the people who are facing the exploding and burning. we all the note 7 user too are the victims now. we cant use our expensive 'time bombs' for a very while now. and still waiting with hope.

                                  serve you right SAMSUNG. u are to greedy. to desperate to be number #1. now we know u made your devices using poor quality materials.. I lost my faith to you samsung. Note7 might be my last devices from you. I lost my faith not because the exploding things. it is because of i am really annoying with this recalled thing and all this time your software support are very poor.

                                  hurm.. i will missing S-pen.. i hope other brands espcially apple will make phone with wacom pen digitizer or whatever they called it.

                                  see i am not samsung haters or apple fan. i loved both and using both since a years. and like other brands too.. not specific. this is only my opinion. my experienced. samsung really ruined my trust.....

                                  sorry bad english

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                                    • Perez5k
                                    • Nu7
                                    • 26 Sep 2016

                                    Anonymous, 24 Sep 2016New, Safe Galaxy Note 7 Units Are Overheating While Chargin... moreReally?

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                                      • AnonD-42764
                                      • wYx
                                      • 26 Sep 2016

                                      I'm still buying Note7

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                                        • Anonymous
                                        • IDe
                                        • 25 Sep 2016

                                        AnonD-558092, 25 Sep 2016I am one of the defender of the Note 7 so I know that the b... morei agree with you bro