Samsung Galaxy S10+
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Samsung Galaxy S10+

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Maggi, 17 Jun 2020What do you mean over there? I'm in UK. Where are you if y... moreBy over there I meant their headquarters or wherever they're pushing the updates from... I've never had to wait for updates this long in the past, usually it enters within one week of release.
I am in Nigeria and for what you said about networks pushing the updates, it doesn't work like that in this part of the world. Here, Samsung pushes the updates and we receive it directly.
Network providers know nothing about updates... Everything is entirely up to Samsung and right now they're disappointing!

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    • Maggi
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    • 17 Jun 2020

    enuma, 17 Jun 2020Thanks, have solved the issue of the punch hole, but now wh... moreGood to hear. Go into your contacts settings, then manage contacts. Press it and move contacts to samsung account.

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      • enuma
      • Nug
      • 17 Jun 2020

      Maggi, 17 Jun 2020Hi enuma. To hide punch hole go into settimgs - Display sc... moreThanks, have solved the issue of the punch hole, but now what's the steps required to move my contacts to Samsung account? Thanks for your timely response!

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        • 17 Jun 2020

        Maggi, 17 Jun 2020I dont know. And I've never used apple phone. So I can't c... moreNo worries, Its only because Samsung have many smartphones and they have to update it differently according to different smartphones so with different models they give updates timely and because of that it takes time for giving to different region.

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          • 17 Jun 2020

          Azo, 17 Jun 2020Ok then why not go universally like Apple does, if they go ... moreI dont know. And I've never used apple phone. So I can't comment on that.

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            • 17 Jun 2020

            Maggi, 17 Jun 2020No. Its up to the network. They have to test it on thier ph... moreOk then why not go universally like Apple does, if they go with networks for updating?

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              • 17 Jun 2020

              Azo, 17 Jun 2020No it's regionally locked, when Samsung opens up the Region... moreNo. Its up to the network. They have to test it on thier phones. Vodafone 02 etc. All do it. And like I've said with millions owning a smartphone it takes time to get updates to everyone. And many times I had to wait for updates while others got it before me. So I know whats its like waiting..

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                • 17 Jun 2020

                Super Presh, 17 Jun 2020Today is June 17th and I'm still getting your software is u... moreThe May update came with June security patch. I got it on the 4th May.

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                  • 17 Jun 2020

                  Maggi, 17 Jun 2020Samsung push.the updates to networks. Its the networks resp... moreNo it's regionally locked, when Samsung opens up the Region then that specific region will get the update, its up to Samsung not the network.

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                    • 17 Jun 2020

                    Super Presh, 17 Jun 2020It annoys the hell out of me. What are they smoking over th... moreWhat do you mean over there? I'm in UK. Where are you if you don't mind me asking. What country?

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                      • 17 Jun 2020

                      Azo, 17 Jun 2020This is one of the biggest problem of Samsung that they don... moreSamsung push.the updates to networks. Its the networks responsibility. They test it first.

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                        • Maggi
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                        • 17 Jun 2020

                        Super Presh, 17 Jun 2020It annoys the hell out of me. What are they smoking over th... moreI agree. Sometimes I had to wait longer for updates to. Users were getting it a month before me when i owned s9 plus. So I've been through it myself waiting while others got updates long before me. I had to contact samsung many times. I was told I would get it. Like I've said before samsung push the updates to the networks and its up to them to push it to thier customers. But it was annoying waiting like you are to now with s10 plus. A friend of mine owns s10 plus and she hasn't recieved the update yet. Its the networks that take thier time testing it before pushing the update to thier phones. Really you should contact your service provider. I switched network provider because of it. But hopefully you will get it soon.

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                          • 17 Jun 2020

                          Super Presh, 17 Jun 2020It annoys the hell out of me. What are they smoking over th... moreThis is one of the biggest problem of Samsung that they don't update all devices universally only regional that's why updates take long and some take longer than carrier ones also, if you can wait then its fine otherwise do it manually it will not hurt your device if done perfectly.

                            Maggi, 17 Jun 2020Im sorry to hear that. Contact samsung. You should have go... moreIt annoys the hell out of me. What are they smoking over there at Samsung? I mean updates should be uniform across board and get to everyone within the shortest possible time after release.

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                              • 17 Jun 2020

                              Super Presh, 17 Jun 2020Today is June 17th and I'm still getting your software is u... moreIm sorry to hear that. Contact samsung. You should have got the updates by now. Or contact your service provider. You should have gotten june update already. Im sure your frustrated with this.

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                                • 17 Jun 2020

                                enuma, 17 Jun 2020Maggi how do I know hide the punch hole? How do I call and ... moreHi enuma. To hide punch hole go into settimgs - Display scroll down to full screen apps. Press it and up at right hand corner is 3 dots. Press it and there you can enable hide camera cut out. For calls and texts to other devices.. In your phone move your contacts to Samsung account. If you have a tablet that supports calls and texts to other devices then you need to make sure your contacts in tablet are moved to samsung account. Or if its a phone do the same. I can call or text through my samsung tablet since pie came out. That feature came with android 9. I noticed after last update an icon appeared in notification panel for calls& texts on other devices.

                                  Today is June 17th and I'm still getting your software is up to date while I'm still on May Security patch level. What's going on?

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                                    • enuma
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                                    • 17 Jun 2020

                                    Maggi, 06 Jun 2020Don't worry about the punch hole. I know its hard to believ... moreMaggi how do I know hide the punch hole? How do I call and text on other devices? Please explain them for me! Thanks for your help all the time!

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                                      • 17 Jun 2020

                                      Triki-Triki, 16 Jun 2020How many free RAM memory did this update left? How much fr... moreUpdating your phone won't decrease the Ram since the Ram is just a temporary memory. Like ive said before you want to use your ram. It keeps phone running smooth. Low ram usage will cause the phone to lag, slow at opening apps etc.

                                        Anonymus, 14 Jun 2020How many free RAM memory did this update left?How many free RAM memory did this update left?
                                        How much free RAM memory did this update leave?