Samsung Galaxy S20 Ultra 5G
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Samsung Galaxy S20 Ultra 5G

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I have a Samsung Galaxy S20 Ultra 5G SM-G988U1 and I always see shadows/grains/artifacts in dark areas of the screen especially when the brigthness is very low. It was purchased in September of this year (2024) labelled as a new model.

Grains:

With the default wallpaper out of the box, the black and white one with the big silver bubbles, when I touch the Recent Apps soft key I see a lot of grains in the background, however I must admit the icons and so forth all have proper colour accuracy and they are all clear.

Shawdows/Artifacts:

Photos - When viewing photos in the gallery eg. black hair on someones head, I can see shadows, black patches, artifacts (whatever you want to call it) in some parts of the hair.

Video: When watching a video, eg. someone in black clothing walking, shadows can clearly be seen every step of the way.

I have tried a few suggestions but nothing completely works. For the shadows in hairs, clothing, screen corners etc. I switched the display from Natural to Vivid and adjusted the lever to cool and vice versa...that didn't work.

For the Recent Apps situation with the background grain, going to Accessibility>Visibility>Reduce Transparency and Blur works even though it makes the background look dull but at least the grain is gone once that toggle is on BUT it still doesn't remove the shadow from people's hair etc. so something is still amiss. The fact that the Accessibility method works to an extent, this tells me these issues are more likely software related than hardware related.

Can anybody give me solid suggestions to make my Samsung Galaxy S20 Ultra screen look the way it is supposed to? I never had these problems with my previous Galaxy S series like the S2, S5 etc. Thank you all for reading.

Regards.

    • V
    • Vlad
    • 0Ur
    • 07 Nov 2024

    I still use this phone and I'm very happy with it! I like the processor, camera, ram and battery of it the most. What I don't like is that it didn't get the update of android 14 and one ui 6.0. If you want a good performance phone for the price, I recommend this one

      • V
      • Vlad
      • 0Ur
      • 07 Nov 2024

      SussyBakaCapybara, 07 Nov 2024Wait, is this a hawk tuah reference 😱😱 Chat! This is a talk... moreI use this phone and it's still very good! I like the procesor, the camera, the display and the ram the most about it. The only thing I don't like is that it didn't get android 14 and one ui 6.0. If you want a cheaper and better phone in 2024, I recommend this one!

        Wait, is this a hawk tuah reference 😱😱 Chat! This is a talk tuah reference 🤣🤣🤣. Boi, you won the Internet meme of the day 😂🫱. Only the Balkans with noradrenaline will understand😈☠️

          • ?
          • Anonymous
          • J7U
          • 04 Nov 2024

          recent, 03 Nov 2024Samsung s20 Ultra pre owned will be a good device. You must... moreThank you, I will consider it. I do not mind lack of support.

            • r
            • recent
            • 42m
            • 03 Nov 2024

            Anonymous, 01 Nov 2024Hello, looking to buy this. Any concerns in buying a refurb... moreSamsung s20 Ultra pre owned will be a good device. You must find a good one with the Snapdragon processor and you will be good!

              Anonymous, 01 Nov 2024Hello, looking to buy this. Any concerns in buying a refurb... moreBare in mind that It is no longer in support and not receiving any security updates or OS upgrades anymore.

                • K
                • KLT316
                • 0Yc
                • 01 Nov 2024

                Lhanz, 01 Sep 2024Hello! Good day! May I ask any of your expert opinion on ho... moreThe back cameras often get blurry, maybe moisture is getting in, not sure, my wide angle in particular occasionally gets blurry after several months... it can also be other lens too... one time I got the back glass "cleaned"... think they took it apart, cleaned it, then back together... another time they replaced the back panel... not the cheapest fix, but both options cleared things up.

                  • ?
                  • Anonymous
                  • X@U
                  • 01 Nov 2024

                  Bill, 09 Sep 2024Hi every one I have s20 ultra 5g and suddenly 2 line appear... moreHow? Sell and get rid of your phone quickly since the lines will not stop and will have more in future time, your display is already damaged and must replace the whole display which not cheap, so who got this phone and still in normal state, just sell and get rid of this phone quicklu before the lines show up or the secondhand price will drop much lower up to 80% from first time launching price

                    • ?
                    • Anonymous
                    • d%G
                    • 01 Nov 2024

                    Hello, looking to buy this. Any concerns in buying a refurbished one? I want to know if it'll be risky to buy one considering the defects.

                      Hey, sorry if I am too late, but those 2 lines are most likely damage to the screen but it couldnt have appeared on its own in any way

                        • B
                        • Bill
                        • Hxc
                        • 09 Sep 2024

                        Hi every one I have s20 ultra 5g and suddenly 2 line appear on the middle of screen can anyone help me, how I can get rid of this,
                        Thanks 🙏

                          • L
                          • Lhanz
                          • sn7
                          • 01 Sep 2024

                          Hello! Good day! May I ask any of your expert opinion on how to solve a blurry rear camera of S20 Ultra? Thank you

                            • ?
                            • Anonymous
                            • 3x1
                            • 01 Sep 2024

                            camera has a blurry issue. is there anyone who can help me out?

                              • ?
                              • Anonymous
                              • raQ
                              • 08 Aug 2024

                              Farooq.saleem, 05 Aug 2024Is S20 Ultra available as brand new box packed? Some shops ... moremaybe it was repacked or something i don't know, better buy the phone only and recheck is it still in good condition or replaced

                                Is S20 Ultra available as brand new box packed? Some shops in UAE are selling them as brand new sealed box at very good price. Please suggest should I buy it or not.

                                  • m
                                  • maish
                                  • fqL
                                  • 24 Jun 2024

                                  Updated the my unit and it shut off!! Unable to log in, putting my normal password but not accepting. Message pooping, your password containers 4 characters including at least 1letter. Never had such

                                    • M
                                    • Mlem
                                    • 7Xe
                                    • 04 Jun 2024

                                    Yoo i found a second hand unit for 210 dollars 16/512. Issue are dents and scratches. Im currently choosing the second hand s20 uktra 16/512 or vivo v27 12/256. I know 20 ulra got better camera but the green line issues u guys are discussing is scaring me haha

                                      • ?
                                      • Anonymous
                                      • CG1
                                      • 24 May 2024

                                      Can a Korean version Os be updated from 10 to a newer version?

                                        • ?
                                        • Anonymous
                                        • vaS
                                        • 20 May 2024

                                        user of this place, 17 Mar 2024why did samsung downgrade the ram on the s21 all the way to... moreCongrats for discovering Samsung being Samsung. We removable battery/sd card/3.5mm jack fans (on flagships), who have been repeatedly insulted all these years, welcome you to the club.