Samsung Galaxy S8
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Samsung Galaxy S8

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  • J
  • Jackyboi
  • IVF
  • 11 Sep 2019

Anonymous, 11 Sep 2019Sounds as if there could be e.g a problem with the connect... moreI when to samsung center and told me they didn't seen this sign before. they also had help me tried to charge sometimes pops out. Sometime don't

    • ?
    • Anonymous
    • 3Jn
    • 11 Sep 2019

    Gvp007 , 10 Sep 2019My Samsung Galaxy s8 fingerprint sensor not working not det... moreSlight Correction : Sorry that should have read

    Also dial *#0*# as if you are making a call. Press 'SENSOR' scroll down to 'Finger Print Test' and the press ''Normal Scan' will then take 5 secs 

    Everything should have '' PASSED' 

    To come out after the test just press back button '

      • ?
      • Anonymous
      • 3Jn
      • 11 Sep 2019

      Gvp007 , 10 Sep 2019My Samsung Galaxy s8 fingerprint sensor not working not det... moreI know it's probably sounds obvious but make sure glass covering the sensor clean and not damaged in anyway (scratched) hold phone very very close to a light and scrutinise the glass.

      Also dial *#0*# as if you are making a call. Press 'SENSOR' scroll down and press 'Finger Print Test' and the press ''Normal Scan' will then take 5 secs

      Everything should have '' PASSED'

      If the phone allows you to input your fingerprints again also make sure you conduct this by placing finger at different angles with your finger with every single input, just slightly move your finger each time.

        • ?
        • Anonymous
        • 3Jn
        • 11 Sep 2019

        Jackyboi, 10 Sep 2019I already went for few time. They also tried to charge it f... moreSounds as if there could be e.g a problem with the connection inside the phone with the battery (possible dropped the phone, just a guess or ) or it could be just an issue with the software.

        That's quite shocking that the Shop just scratched their heads, thats terrible service.

        Did the notification appear when the service centre charged the phone up? If not, I would try another cable.

        Are you sure it's a battery showing with the exclamation mark and it's not indicating that there is a problem with the connection between the the charging cable and the phone? Which would indicate the cable or C connection is faulty.

        This person seems to of had the same issue that you described (although it's hard to tell) and found a solution that tbh it's a bit strange but claims it worked for him or her. Worth a try anyway.

        https://www.reddit.com/r/GalaxyS8/comments/9ae75i/samsung_s8_fast_charging_not_working_yellow/?utm_source=amp&utm_medium=&utm_content=post_num_comments

        I would consider doing a factory reset also IF the phone is charging normally and the only issue that you have had Is the Alert notification. If problem persists I would be looking for a 2nd opinion from another Service Centre. And if the warranty is still valid I would certainly not have left the shop until something was done.

          • ?
          • Anonymous
          • dWF
          • 10 Sep 2019

          Anonymous, 10 Sep 2019Anyone knows how to activate split screen s8 pie? I can't ... moreGo to recent apps button, press the icon and choose split screen

            • ?
            • Anonymous
            • Nue
            • 10 Sep 2019

            Anyone knows how to activate split screen s8 pie?
            I can't seem to figure it out.

              • G
              • Gvp007
              • uwV
              • 10 Sep 2019

              My Samsung Galaxy s8 fingerprint sensor not working not detecting my finger it tells make sure you're finger is dry anyone help me

                • J
                • Jackyboi
                • IVF
                • 10 Sep 2019

                Anonymous, 09 Sep 2019I would go to a service centre to check the phone out. Ther... moreI already went for few time. They also tried to charge it for me. They also don't know wat is the problem .

                  • J
                  • Jackyboi
                  • IVF
                  • 10 Sep 2019

                  Anonymous, 08 Sep 2019*every time?When I use wireless pad to charge it then the exclamation mark didn't pop out. Only when use adapter then it pop out. That why don't know what is the real problem

                    • ?
                    • Anonymous
                    • 3Jn
                    • 09 Sep 2019

                    MS, 09 Sep 2019My latest update is July 1 security. anyone got next update... moreI know that people have or will receive(d) the August update for the S8's. I've recieved recently the August for the S8 Plus myself. You are probably aware but just in case anyone was not, not everyone receives updates at the same time and will depend on factors such as the country/region or even your carrier.

                    There can be weeks between the first person recieving an update and the last ro recieve an update. I know for a fact that there are many have not yet received the August update, so I wouldn't worry about it too much :)

                      • M
                      • MS
                      • uIB
                      • 09 Sep 2019

                      My latest update is July 1 security. anyone got next update?
                      If they released S* 6gb/128gb after an year then they should give one more android update considering 2 android update for the same variant.

                        • K
                        • Khavi001
                        • uZa
                        • 09 Sep 2019

                        Which is best custom rom for s8 fd?

                          • ?
                          • Anonymous
                          • 3Jn
                          • 09 Sep 2019

                          Jackyboi, 09 Sep 2019It's OK, I mean is after charging only the exclamation mark... moreI would go to a service centre to check the phone out. There could be an issue with the battery after all.

                            • J
                            • Jackyboi
                            • KZK
                            • 09 Sep 2019

                            Anonymous, 08 Sep 2019*every time?Yup.

                              • J
                              • Jackyboi
                              • f}Q
                              • 09 Sep 2019

                              Anonymous, 07 Sep 2019Sorry, please forgive me but I'm not 100% sure about what ... moreIt's OK, I mean is after charging only the exclamation mark pops out not when on charge

                                • ?
                                • Anonymous
                                • LaT
                                • 08 Sep 2019

                                Anonymous, 07 Sep 2019Sorry, please forgive me but I'm not 100% sure about what ... more*every time?

                                  • ?
                                  • Anonymous
                                  • LaT
                                  • 07 Sep 2019

                                  Jackyboi, 07 Sep 2019Oh ,l see.but it still fast charging. It just pop out when... moreSorry, please forgive me but I'm not 100% sure about what you are saying exactly.

                                  Are you saying that your phone charges normally with no problems at all. The only issue that you have is that when the phone is shut down and the charger is plugged in you see an exclamation mark? Is that right?

                                  Do you see this exclamation EVERYTIME the phone is shut down and on charge? or does the exclamation mark appear intermittently when the phone is shut down and on charge?

                                  I occasional see the same thing tbh and it's always been because there has not been a good connection between the charging cable and phone. When I have a good connection exclamation mark does not appear.

                                    • J
                                    • Jackyboi
                                    • f}Q
                                    • 07 Sep 2019

                                    Anonymous, 07 Sep 2019Not necessarily as it could just be a bad connection in th... moreOh ,l see.but it still fast charging. It just pop out when I finish charging n when I switch off

                                      • ?
                                      • Anonymous
                                      • 39y
                                      • 07 Sep 2019

                                      Anonymous, 06 Sep 2019Battery needs replacement. Buy a new battery.Not necessarily as it could just be a bad connection in the port, a faulty cable or even the charger itself resulting in slow charging. I would even advise the user to try a wireless charger to see if the issue still exists. This would be a more sensible approach rather than instantly jumping to the conclusion that the battery needs to be replaced.

                                        • ?
                                        • Anonymous
                                        • ki$
                                        • 06 Sep 2019

                                        Jackyboi, 06 Sep 2019May I ask hv u guys seen a battery sign with a exclamation ... moreBattery needs replacement.
                                        Buy a new battery.