Sony Xperia M5 Dual
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- AnonD-565508
- GQY
- 12 Aug 2016
qasim, 10 Aug 2016can you provide me the procedure or the escalation matrix .... morewrite to Sony India CEO Kenichiro.hibi@ap.sony.com; which region are you from? After you write here you will get a mail from corporate. what exactly is your issue and how old is your set?
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- AnonD-565508
- GQY
- 12 Aug 2016
AnonD-565179, 11 Aug 2016just sell it & make yourself comfortable look at the f... moreDon't be foolish. Sony has a brand delivers customer satisfaction. Which electronic device wont give problems? I have 4 Xperia hand sets with me and only m5 had an issue a known issue which SONY readily accepted and is replacing
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- AnonD-565508
- GQY
- 12 Aug 2016
Yes the problem of battery lock was with initial batch. All new batches have this problem rectified.
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- tigga
- 9Ff
- 11 Aug 2016
tigga, 08 Aug 2016When sent to sony there responce was import and no warranty... moreAs mentioned earlier the phone was purchased from simply electronic who went into liquidation before the phone was able to be returned.There are a few companies linked to them so be careful when buying
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- AnonD-565179
- Se1
- 11 Aug 2016
Only Me , 10 Aug 2016Guys, This phone is already makes me so disappointed.So man... morejust sell it & make yourself comfortable
look at the fans...after one year...just 180 people want it...
look at the redmi note 3...less than 1 year after release
...
http://m.gsmarena.com/xiaomi_redmi_note_3-7863.php
...
1070 people want it...with lower price than sony & better quality
the period of sony is done
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- qasim
- P$6
- 10 Aug 2016
AnonD-565508, 07 Aug 2016Finally after 2 hardware failures in last 4 months (both be... morecan you provide me the procedure or the escalation matrix .....i also want to replace my cell...
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- Anonymous
- PSv
- 10 Aug 2016
AnonD-565508, 08 Aug 2016Hi this is a known hardware issue with initial m5 dual. Ple... moremy friend, what do you mean about initial sony xperia m5, is this mean that this is occur on the first batch of sony xperia m5?
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- Only Me
- KSE
- 10 Aug 2016
Guys, This phone is already makes me so disappointed.So many problem, battery ,overheat ,Now even Pokemon go also lag. What the hack sony ?
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- Minasense
- fmY
- 09 Aug 2016
AnonD-562640, 20 Jul 2016My mobile automatically shutdown yesterday... not in Use an... moreWell if it keeps doing like that , then you have to ask the agent to change it
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- tigga
- 9Fb
- 08 Aug 2016
AnonD-565508, 08 Aug 2016Hi this is a known hardware issue with initial m5 dual. Ple... moreWhen sent to sony there responce was import and no warranty so no work to be carried out so cost £14-40 to have it returned. Was informed if casing opened it will no longer be waterproof.All you then get is return to supplier in hong kong.
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- AnonD-565508
- GQc
- 08 Aug 2016
tigga, 07 Aug 2016own a m5 dual for 8 months now.yes it is a good phone but u... moreHi this is a known hardware issue with initial m5 dual. Please get it repaired from Sony Center. If you tell them they will replace your battery with a 3 series battery .
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- tigga
- m9E
- 07 Aug 2016
meant to say as well refering to my M5 phone.In order to use 4G on your phone check the network section.I have giff gaff 4G and could not use it on this phone.
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- tigga
- m9E
- 07 Aug 2016
own a m5 dual for 8 months now.yes it is a good phone but unfortunally suffered the turn off mode when out of signal range which meant i had to carry around a power pack to start the phone again.Worse came when the phone went into freeze mode and could not be turned on.Did a repair down load from sony which helped to start but had constant flickering before turning off.Sent to sony but returned as no warrenty.Was sending back to simply electronics under warrenty but they have gone into liquidation.Looked at buying a x performance but the M5 seems the better phone.Question is if i buy another, am i going to get the same problem again?
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- Sajeeb
- uNV
- 07 Aug 2016
Plz tell me its disply briteness quality... and audio recording quality.. does it better than z3+?
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- AnonD-565508
- KAr
- 07 Aug 2016
Finally after 2 hardware failures in last 4 months (both between July 16 and August 2) and escalating to CEO of Sony Mobile and Sony Corporation and lot of discussion with top management SONY is replacing my m5 dual with a brand new one. Hats off to SONY finally they proved to be customer centric
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- Anonymous
- uS%
- 06 Aug 2016
Asb, 03 Aug 2016Iam looking for a phone between 25000 to 30000. I am intere... moreIts a good phone got it in black have it for 6months now
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- armand dimitri
- tDR
- 06 Aug 2016
AnonD-439891, 04 Aug 2016Could anyone please say what type of Sony Charging Data Cab... moreYes
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- AnonD-439891
- tTf
- 04 Aug 2016
Could anyone please say what type of Sony Charging Data Cable you got with Xperia M5 dual ?
Is it EC450 ?
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- RAGINI YADAV
- bJH
- 04 Aug 2016
worst as i have purchased the same phone and facing the proble of motherboard wihtin a month.
one of my friend is even facing the same proble. and service centre are so worst that they will not solve the issue before a month. so you can use for a mothn after that it will start asking for servicing.
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- AnonD-538103
- 6cg
- 04 Aug 2016
Indonesia got Marshmallow already.
Nothing much has changed. the most significant change is on d settings, as usual.
and there are a big difference on the stamina mode. the stamina mode restricts app so strictly than before. so, when using the phone constantly i prefer to disable this option cuz it makes my apps works not smoothly.