G4 bootloops are caused by hardware issue, LG vows to repair affected units

26 January, 2016
Many owners of the LG G4 have complained about a bootloop issue, but so far without receiving any assistance whatsoever from the Korean smartphone maker. Well, that's finally changed.

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  • ?
  • Anonymous
  • 0Q5
  • 20 Dec 2016

AnonD-370043, 27 Jan 2016Never bought an LG phoneand never do buy them, beware

    • ?
    • Anonymous
    • t7X
    • 10 Sep 2016

    I am having a hard time in using this phone. it's very Log. ..

      • D
      • AnonD-495798
      • bJb
      • 01 Feb 2016

      Hi.. i've recently having this problem also with firmware version 10c on H818P. I've flash update rom version 10k seem to be working well. Still i'm not sure how long its going to worked. Its been almost 3 weeks now. Will update to you guys if any changes.

        • D
        • AnonD-495798
        • bJb
        • 01 Feb 2016

        Hi.. i've recently having this problem also with firmware version 10c on H818P. I've flash update rom version 10k seem to be working well. Still i'm not sure how long its going to worked. Its been almost 3 weeks now. Will update to you guys if any changes.

          • D
          • AnonD-406558
          • JiY
          • 28 Jan 2016

          Worst device I have ever used! fixed and replaced more than 5 times in 4 months... then I got it replaced with HTC M9+!

            Anonymous, 27 Jan 2016You base a company as garbage on one issue?? I have had my ... moreOne reported issue, other unreported issues. Besides, bootloop is one of the worst problems there could possibly be.

            I have used G3, I have seen the multiple reboots when device was used for more than half an hour playing games, I have seen how laggy a UI could possibly be, I have seen how pathetic the reception was, so simply shut up.

            Like I said, all other manufacturers have problems, true, but its the extent of those problems that matters. Having typhoid and cancer aren't the same.

              AnonD-455738, 28 Jan 2016So there is no problem free company, but LG is still shitti... moreNo practical much.

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                • AnonD-455738
                • gLX
                • 28 Jan 2016

                ithehappy, 27 Jan 2016No company is there like that, without any problems, at the... moreSo there is no problem free company, but LG is still shittiest? Biased much?

                  • G
                  • G5 user
                  • 9LA
                  • 28 Jan 2016

                  ithehappy, 27 Jan 2016No company is there like that, without any problems, at the... moreyah sure my little youthesad......... right lg g4 devices now are being affect but this nothing new in other manufatures u want examples for example coming from another big companies. ... apple had issues with signal,home button,... samsung .. issues with amoled screens ....current flagships has issues with ram.. cant save on cache a process insted it has 4 gb of useless ram because everytime u try multitask device reloads insted of load from where u left of..... .. want more sony and the liquid damage for a waterproof phone come one.... some poor quality screens poor refresh rate ....... no to say the poor hardware that hawei use so they are well done because are comming from the north pole .... frozen as an iceberg ..... blackberry ohh what can we say about the poor software that everytime u update an application the miserable device has to reboot and takes for ever to get the main screen......not to say that if u purchase a phone in one region and u want to change the language u had to be good with computers and download the language pack and install in order to change it.... and these had issues with useless pin and trackpad ..... ...... sorry but u are wrong buddy not to count the unknown not commercial brands wich are plagged of issues .....the lack of knowledge makes u ignorant .... sorry youthesad

                    • ?
                    • Anonymous
                    • LaR
                    • 27 Jan 2016

                    ithehappy, 27 Jan 2016No company is there like that, without any problems, at the... moreYou base a company as garbage on one issue?? I have had my G4 for ages with no issues. Every manufacturer has problems your comment does not help

                      AnonD-455738, 27 Jan 2016Many people are saying LG is shit for having a hardware pro... moreNo company is there like that, without any problems, at the same time, in current market, no company is as garbage as LG, period.

                        Happened also on Samsung's S3, Note, Note2 and even some S4. Cutting costs Koreans.

                          AnonD-370043, 27 Jan 2016Never bought an LG phoneThen stfu. No one cares if you have this phone or not. If you don't have this phone why even look at this article or even post meaningless stuff.

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                            • AnonD-370043
                            • mWi
                            • 27 Jan 2016

                            Never bought an LG phone

                              • A
                              • Adharson
                              • PUa
                              • 27 Jan 2016

                              I'm from Indonesia. Based on the conversation with the LG Service Centre staff : It seemed that most of the affected G4 are from the initial batch of delivery (production). The problem occurs when the initital batch of G4 met with certain version of OS upgrade (but not sure which version, I forgot to jot down the information from the LG staff).
                              So far, the experience has been good. The LG Service Centre immediately acknowledged the issue and promised to fix the issue for FREE. However, due to the backlog of number of handsets that need to be replaced, they asked for 1 week to order the required parts (circuit motherboard). The parts came ahead of time (4 days, instead of 7 days), and the time to replace the parts also relatively quick, around 15 minutes.
                              Of course, all of the data is gone, but I just need to restore it from the last point of backup. I still love my G4 not only for its camera quality, but also the responsiveness of the LG Service Centre.

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                                • AnonD-455738
                                • gLX
                                • 27 Jan 2016

                                Many people are saying LG is shit for having a hardware problem. Please tell me one company that has made no phones with hardware problems.

                                At least LG acknowledge the problem and fix it, unlike some other companies.

                                  • ?
                                  • Anonymous
                                  • Tp%
                                  • 27 Jan 2016

                                  GKS, 27 Jan 2016LG is still a noob in smart phone business.... and you're an expert in judging business, eh?

                                    • G
                                    • GKS
                                    • sS0
                                    • 27 Jan 2016

                                    LG is still a noob in smart phone business.

                                      Yeah, that's LG for you in a nutshell.

                                        • m
                                        • mir
                                        • thh
                                        • 27 Jan 2016

                                        AnonD-121212, 27 Jan 2016Can anyone tell me why lg g4 heats up,at the back and front... moreThats most likely the cpu.