Samsung announces Galaxy Note7 exchange program in US
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- Anonymous
- XNa
- 05 Sep 2016
Slayer, 05 Sep 2016It is a GOOD thing that Sammy is owning the issue which the... moreFor those who are sufferining in buggy android 5.0.0 not even 5.1 like note 3 and s4 they wait like they never did that samsung will release atleast 5.1.1 but samsung didnt even see what problems are they suffering from...
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- Anonymous
- XNa
- 05 Sep 2016
James, 04 Sep 2016Hi. This is currently the best phone in the world. I bought... morePlease dont defend the company because of you people others are suffering with burns !
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- Slayer
- nI$
- 05 Sep 2016
Anonymous, 04 Sep 2016They will be known more for all the wrong reasons...... ... moreIt is a GOOD thing that Sammy is owning the issue which they historically do not have a record of and is certainly preferable to other companies particularly one named after a fruit who would have said customers are charging it wrong. Calling Samsung tomorrow following the text message from Carphone to initiate my exchange. This is a stellar phone and that is not praise I dish out to mobile phones lightly. For pure Android experience glad to still have my Nexus 6P.....Well done Samsung you gained my respect.
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- Julliard
- RIE
- 04 Sep 2016
AnonD-280781, 04 Sep 2016samsung fanboy trolling, samsung have worst service in my countryToo bad for your country. With that attitude no wonder your country have bad services.
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- James
- 0xe
- 04 Sep 2016
Hi. This is currently the best phone in the world. I bought the Note 7 a week ago and I simply love it and would buy it again. I have charged it several times and so far no problem. I intend to keep it as it was only a very very minimal number of devices affected compared to the already big number of units sold. I think that Samsung did the right thing offering an exchange. These things can happen! Technic is not perfect. Even car manufacturers these days do recall their cars because of faulty parts. This can happen to any manufacturer.
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- Anonymous
- nGR
- 04 Sep 2016
iPol, 04 Sep 2016"Others" wouldn't even admit that there's a defect/problem ... more"others" didn't have a phone that was dangerous.
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- God
- 9xg
- 04 Sep 2016
Savor, 04 Sep 2016The problem started last year when Samsung decided to liste... moreYet the S7 and S7 edge are some of the best phones they have ever made. Your comments make no sense and you just sound like you are complaining about not being able to take the battery out. Bet you complained about Samsung flagships being made of plastic, then when they change it you complain about not being able to take the back off.
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- Savor
- PSw
- 04 Sep 2016
The problem started last year when Samsung decided to listen to the fashionista segment who whined about Samsung's DESIGN and BUILD QUALITY for years in 2013-2014. Majority of strangers don't notice or even care what phone another person is holding. I certainly don't.
I really hope Samsung learns from this and brings back removable battery to the Note line. The J series have it. Why can't the Note? They could have easily avoided losing more money had it just been a battery recall and not trying to replace the entire device. I could live with faux leather back or matte plastic as long as they are replaceable.
Note series was supposed to be a PRODUCTIVITY device. Not some "planned obsolescence fashion accessory" that Apple users treat their iPhone as before getting disposed in two years. This glass rear stuff, non-removable battery, and no sd slot is complete nonsense that Apple tried to go backwards with the industry.
But by Samsung going style over substance, fashion over function last year, this is what happens. Explosion inside the phones and Samsung's wallets. The phone fashionistas don't know jack about tech. As long as it is pretty design and in a pretty color, they will buy it. The practical users are more forward thinking with the features and usage.
Go back to being practical again, Samsung. I hope LG and Nokia troll Samsung for this since they still maintained their practicality and common sense. Removable battery, please? I don't want to base my usage by the lifespan of a sealed battery. And if the rear breaks, I can replace it too. Samsung lost their practical edge by giving an edge to fashion...
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- iPol
- KgW
- 04 Sep 2016
iSam, 03 Sep 2016Kudos to Samsung for the quick response to recall affected ... more"Others" wouldn't even admit that there's a defect/problem with their product.
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- AnonD-280781
- JFm
- 04 Sep 2016
Julliard, 03 Sep 2016Samsung the best brand you can trust that guarantee you a w... moresamsung fanboy trolling, samsung have worst service in my country
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- James
- 0xe
- 04 Sep 2016
Hi. This is currently the best phone in the world. I bought the Note 7 a week ago and I simply love it and would buy it again. I have charged it several times and so far no problem. I intend to keep it as it was only a very very minimal number of devices affected compared to the already big number of units sold. I think that Samsung did the right thing offering an exchange. These things can happen! Technic is not perfect. Even car manufacturers these days do recall their cars because of faulty parts. This can happen to any manufacturer.
- ?
- Anonymous
- wry
- 04 Sep 2016
AnonD-379427, 03 Sep 2016This is actually good. Lol
The more they report about th... moreThey will be known more
for all the wrong reasons......
I would not say this is a good thing.
P.R. disaster for Samsung.
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- AnonD-576629
- Ibx
- 04 Sep 2016
These explosive Note 7 are in high demand in certain terro**** countries. You can get more than what you paid for them. Don't trade them in.
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- nice
- awr
- 04 Sep 2016
Well played marketing move by samsung, I believe those exploded batteries never happened. They wanted to show customers and potential buyers that they are committed to customer services and product support ;D
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- JC
- g$K
- 03 Sep 2016
They should take this opportunity and fix the screen scratching issue .
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- Jack
- UFA
- 03 Sep 2016
Geek, 03 Sep 2016You'll get to know what 6 gb of ram can do when you start u... moreDoh, most phones with 6gb of ram don't even use all of it for battery reasons *cough* oneplus 3. But seriously, my s7 edge preforms equal to or better than my friends Vivo Xplay5 Elite, 6gb is premature at the moment .
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- Geek
- 7kH
- 03 Sep 2016
Drac, 03 Sep 2016Those are jealous people who hate samsung because they thin... moreYou'll get to know what 6 gb of ram can do when you start using it.why do people think that the most advanced startups are fools??
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- AnonD-248589
- Ibx
- 03 Sep 2016
AnonD-379427, 03 Sep 2016This is actually good. Lol The more they report about th... moreThat is actually a very bad introduction to new customers.
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- Julliard
- HjB
- 03 Sep 2016
Samsung the best brand you can trust that guarantee you a warranty for faulty devices and giving splendid offers to customers. Look at other brand. They yell at you that your warranty card has expired while it is not and tell you the card is not applicable at their store. Look at Samsung, gives you great services. Exchange phone for you for free. Gives money refund accordingly by the phone price differences. Give you gift cards too. What more can you get from the richest tech company aka Samsung? You get free Spen exchange too from the Spen problem back then. That is why I will always love Samsung. I'm not only paying for their devices, I'm paying for their perfect customer services.
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- AnonD-406806
- Hkt
- 03 Sep 2016
Drac, 03 Sep 2016Those are jealous people who hate samsung because they thin... moreI prefer expensive note series because it has what i need from a smartphone and i need for my work." - what do you mean by that? What do you work? I am just curious. Why would a huawei/xiaomi phone with equal specs and features but sub 200$ not do? Because business emails or Microsoft office apps/cloud data can be accessed by even a 100$ phone. The point of this comment is that I sincerely want to know how people who buy super expensive phones make actual use of their phone besides the good camera you get.