Carbon 1 MK II MORE PICTURES

Carbon 1 MK II

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I was very excited to find something like Carbon, I liked the concept so much that I even wanted to become a local reseller. Sadly I didn't know that I am dealing with a very irresponsible company.
After lots of trials I could finally speak to the Sales Manager which promised to send me a pricelist for our collaboration but that never happened.
I waited 3 weeks and then finally I decided that I will order at least one piece to try it out. I placed the order from a business account and I was expecting NOT to pay VAT (as it should be in the EU), but nevertheless I was charged the full gross price. I've sent an email asking a VAT return, but I've never got an answer on that.
The phone came pretty fast (in 3 days) but then I found out that the phone is actually not that good. Here are my impressions:

- The phone gets very hot after a couple minutes of usage, I installed an app and after 5-10 mins of videochat the CPU is over 40 degrees C
- The connections are unstable, WiFi gets often dropped, Mobile net also gets often dropped
- Battery lasts for a very short time, my 4 year old Samsung with 66% capacity lasts 3 times more
- Camera doesn't focus in many apps, so you get blurred pictures. Otherwise, if you manage to focus properly, the quality is OK
- The sound is very bad, I have trouble hearing others and every other person had trouble hearing me. Literally every person who I called (phone, WhatsApp, Messenger, anything) said that I sound like I was speaking from far away
- Can't set different ringtones for the 2 SIMs, maybe that's an Android problem, but I didn't like it
- Proximity sensor doesn't work, many times when my phone is at my ear some random things get pressed on the screen
- The stock Android is nice, but lacks some nice features that Samsung's One UI has, for a person coming from Samsung environment, the Carbon UI just sucks

The biggest problem is anyway, the communication with Carbon. My emails are not answered, I have to send many reminders to receive one answer.
The tragedy came when I wanted to send back the phone. Somebody immediately contacted me and wanted to get my feedback, but I had to insist many times to get the return address from them. I've sent my return intention on Aug 3 and they've sent me the return address on Aug 9. I've sent back the phone on Aug 14 and up until now (Sep 4) I didn't receive my money back.
I start believing that I will never get my money back and I am sad that a nice idea can die in the hands of some irresponsible people...
Think twice before ordering from them and don't believe that the phone is something extraordinary. The marketing is good, but the technology sucks and the company is a disappointment.

    • A
    • Average CFRP Enjoyer
    • X}n
    • 31 Aug 2021

    Alex, 12 Jun 2021What website? Carbon website? Are you that dumb to have to ... moreLate reply, but it doesn't seem to be a scam. Not an obvious one at least.
    There are some questionable reviews but I could see some criticisms that have been left there for everyone to read as well.

    https://www.carbonmobile.com/carbon1/reviews

    One thing that bugs me is that they claim to offer 4 years worth of Android support, yet there is no mention of the device getting Android 11. This is happening because
    - they are pulling out because they see it as a failed investment
    or
    - there are delays since they are understaffed (LinkedIn lists 12 people)
    or
    - GSMArena hasn't been updated yet.

    We'll see how things play out after they release a successor. IF they release a successor.

      • ?
      • Anonymous
      • KZK
      • 23 Aug 2021

      John, 11 Jul 2021I did some digging about the Helio P95 chipset and it turne... moreSnapdragon 670 and 710? It means that we are looking at the likes of Google Pixel 3a/3a XL and also the Nokia 8.1.

        • J
        • John
        • TSN
        • 11 Jul 2021

        I did some digging about the Helio P95 chipset and it turned out that it has the same core configuration and microarchitecture as in Snapdragon 670 and 710. In a way, this is an interesting upper-midrange smartphone.

          Alex, 12 Jun 2021What website? Carbon website? Are you that dumb to have to ... morehttps://www.carbonmobile.com/store/order

          It's okay to be an idiot, you just don't have to show it publicly.

            • A
            • Alex
            • HBh
            • 12 Jun 2021

            John, 09 Jun 2021Lol, have you went to their website? There are a lot of use... moreWhat website? Carbon website? Are you that dumb to have to go to the brand website (possibly manufactured) comments to assess that 900$ for phone with a P95 processor and a 2800mAh battery is nothing more than a scam? This people really, like to defend any shit brand they see on the internet scamming people

              • A
              • ASL
              • B}L
              • 10 Jun 2021

              If it only had 5G I would buy.

                Sakib3AS, 02 Apr 2021800 Euro is 4/5 times higher than any mi/samsung/oppo mobil... moreCurrently I use Xperia XA2 with Li-Ion 3300 mAh and SDM630. And I’m in deep love with its look and feel, it’s one of all time’s prettiest phones. Don’t care about the old chipset and the 3 GB RAM, never run games by example. Also don’t care about the camera, if I want good pictures I anyway use my pro gear. On the other hand I really hate rounded, punch hole displays, so brands like Xiaomi, Samsung etc. are out of question for me.
                BTW this “small” battery lasts almost 3 days.

                I have just 3 concerns:
                1. Heavy,
                2. Not that good display aspect ratio (16:9),
                3. Fragile, in spite of the Gorilla 4 glass (replaced the display already 2 times).

                So, do you still consider that if the price was just a little cheaper this phone wouldn’t be a perfect choice for me? 😁

                  • J
                  • John
                  • PIQ
                  • 09 Jun 2021

                  As much as I love this phone for its advanced construction, I do hope that it will have dual 48MP main+ultrawide camera setup and a Snapdragon chipset. Either 730G or 860 will do nicely since this is still effectively a non-5G phone.

                    • J
                    • John
                    • PIQ
                    • 09 Jun 2021

                    alex, 08 Jun 2021Xiaomi mi 11 Lite 5G at half the cost and this is still a j... moreLol, have you went to their website? There are a lot of user reviews left for it.

                      • a
                      • alex
                      • HBh
                      • 08 Jun 2021

                      Xiaomi mi 11 Lite 5G at half the cost and this is still a joke compared to it. Come on now, this is a complete scam for old people to fall for...

                        I'm still amazed, even two months later, at how light this phone can be thanks to the monocoque carbon fibre design. What also surprises me is that they can fit the latest GG Victus glass protection. With a 6" screen and an 18:9 screen aspect ratio, it looks almost identical to the Nokia 9 PureView.

                        But since this phone body was made entirely out of carbon fibre, something begins to hit me: Is it possible to have wireless charging support with a carbon fibre back panel? I deeply aware that phones with glass and aluminium back panel have no problem providing wireless charging support, but no one has ever attempted to do it with a carbon fibre back panel. It would be intriguing to find out.

                          • y
                          • yloibx
                          • J9A
                          • 28 May 2021

                          RichardStation, 06 Apr 2021What tha... is that? A expensive phone with a 2015 specific... moreBut you underestimate how thinnest it is. Battery and some specifications have to be limited in order to make thin mobile phone.

                            • c
                            • captain obvious
                            • nuT
                            • 14 Apr 2021

                            some random dude, 31 Mar 2021It is expensive because the phone is made of carbon fiber.Carbon fiber costs about $15-20 per kg.

                              • ?
                              • Anonymous
                              • xhp
                              • 06 Apr 2021

                              YUKI93, 01 Apr 2021Lol, you trust a rugged case? My experience using a lot of ... moreAt least you get a proper flagship killer plus cases than shitty phone with textured condom on the back

                                What tha... is that? A expensive phone with a 2015 specifications and a mediocre chipset and a low battery capacity. I'm sorry, but other brands offers better options and a better quality for the same price.

                                  800 Euro is 4/5 times higher than any mi/samsung/oppo mobile with same specifications.. lol.. I'm thinking 🤔 who will buy this mobile with only 16mp camera and 3000mah battery and with old chipset..

                                    • D
                                    • AnonD-876481
                                    • MmT
                                    • 01 Apr 2021

                                    YUKI93, 31 Mar 2021They ain't Xiaomi, aren't they? Plus, they are Ge... moreYeah but 800 eur for an old mid tier chipset and a design coming from 2014?

                                    Samsung, Xiaomi and Apple phones at 800 eur give you pretty good build quality besides the flagship chip, design, ip68, really good camera, etc.

                                      Anonymous, 01 Apr 2021Why do you need to justifies this cash-grabbing phone with ... moreLol, you trust a rugged case? My experience using a lot of rugged case is far from good. I remembered my old phone stopped working when dropped, even with the rugged case applied to it.

                                        • ?
                                        • Anonymous
                                        • PRW
                                        • 01 Apr 2021

                                        YUKI93, 31 Mar 2021Before anyone complains about the price, this phone is made... moreWhy do you need to justifies this cash-grabbing phone with that bs back design when a rugged cases exist?!

                                        It much cheaper and save your bucks and spend the rest of it to buy a much better phone.

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