Asus Fonepad 7
- K
- Kunu
- PTi
- 19 Sep 2014
While listening to music all of sudden the sound qaulity goes so bad that the vol level goes straight up and so much of disburances (literally affects ears) After reboot it works fine but not for too long. Even the physical mic doesnt work fine, i began to use a blue tooth handsfree.
Can someone please tell me how to resolve this? Is there a firmware in place for this?
below is my current phone update
Model : K00E
Andriod : 4.4.2
Baseband version : 1424G_1.35.0_0625
Someone please let me know if you have found a fix.
- M
- Mike
- nTR
- 19 Sep 2014
Keypad is very sensitive. For that reason I am returning the device.
- h
- himansh
- 3sE
- 18 Sep 2014
I'm facing the same problem !! At first I thought there is problem with my sim so I got it changed and now the new one is also not working. Have to wait for the update!!
Amd in the mean time my 1000rs 3G plan is going to waste since past 1week !!
Thankyou asus!!
Himanshu chandak
- ?
- Anonymous
- tUs
- 18 Sep 2014
Anyone got any solution or any positive reply from Asus regarding the 6.4.2 update
- s
- sri
- Hkt
- 18 Sep 2014
My tab phone pad7 kooz me 175cg how to conect net
- e
- elantill007
- Nr7
- 17 Sep 2014
Dear Mr. Hassan,
Thank you for contacting Asus Technical Support Department.
Regarding your inquiry about the kitkat update, Kindly note that there is a common issue with Kit Kat update and we escalated to google and they advised us that there will be an update available soon to fix those problems , just please check for updates frequently by following these steps:
1- Please ensure your device has an active Wi-Fi connection.
2- Select the "Settings" option.
3- Scroll down the Setting menu, select the "About tablet" option.
4- Select the "System update" option.
5- Touch the "Check Update" button. If an update is available, the tablet will notify you to download and install.
If the above mentioned steps didn’t work your issue, please reply back to us. We are always glad to help you at any time.
Best Regards,
- D
- AnonD-307007
- YUM
- 17 Sep 2014
Reply from Asus :
Dear docveejay,
Thank you for contacting ASUS Customer Service.
My name is Myra and it's my pleasure to help you with your problem.
We apologize for the inconvenience in using our product and thank you for your understanding.
For this issue, this problem will be solved in the next update. Temporarily the upgrade date has not yet been determined. We will try our best to make it faster. Sincerely sorry for bringing you the trouble.
If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you.
Have a nice day!
Exclusive support software created with the utmost care by ASUS just for you. Download official APP 【MyASUS Live Chat】now!
(Just for Android system. To get more details & download MyASUS on (http://qr.asus.com/myasus/CSC_TMSS_to_google_play)
To get more details about MyASUS, you can visit http://www.asus.com/aocc/#myASUS
Best regards,
Myra
Customer Service Center
ASUSTek Computer Inc.
- a
- amit
- rK8
- 17 Sep 2014
i had mail to asus about the problem , that after update fonepad 7, i m unable to call, message, ussd. But in reply asus simply send the address of service centre and this service is 20 km away from my home. Now i will neither purchase nor recommend to other for asus products.
- b
- bhoobalab
- 2Zi
- 17 Sep 2014
AnonD-304732, 09 Sep 2014after update to [WW_epad] V6.4.2 from V6.3.6, I'm unable to... moreI have the same issues, Contacted customer care, and got a poor response, Any luck for you?
- A
- Asus fonepad
- bE8
- 17 Sep 2014
I would never ever recommend anyone to purchase any android device from asus. Service is too bad. Cant blame the staff at the service station since they were not given proper training before introducing them to the android range(they were originally trained to handle laptops)
- A
- Asus fonepad
- bE8
- 17 Sep 2014
Asus fonepad 7 sucks..
Just 4 months since purchase, had to undergo 3 services, that too never came up with a complete solution for the problem. The customer care just is irresponsible.
- R
- Rajat
- utm
- 16 Sep 2014
Asus is not taking care of the problem caused by the latest update in FonePad 7. ASUS is playing a trick. Those people tried to write to asus, have been replied casually as a routine and have been replied as ASUS has left no stone unturned and asked to the poor customer to approach the service center they are taking all the data from phone, all logs, and all the informations which can be confidential to anyone. Its like an attempt to hack!!!!!
- S
- Sub
- u7G
- 16 Sep 2014
Anonymous, 11 Sep 2014Anyone got any solution for this problem of unable to make ... moreHey I'm getting the same problem, please post if you get the solution, mine network not registering, singnal bars are stopped coming, but few other GSM provider sim network bars are coming, all problem started after that minor update, how to downgrade that update ? please any one please help,
- C
- Champak
- t}e
- 16 Sep 2014
Asus fonepad - sim card not detecting after a 89 MB update.
Restart / reset did not worked.
Laying mine in service center since one week.
Disgusting ... not expected for a company like Asus..
I will use olx for use after my I got my repaired...
- j
- jai22feb
- w0%
- 16 Sep 2014
AnonD-307007, 16 Sep 2014ASUS reply to the problem ASUS CASEID=RWTM2014091403160... morethe only solution this time is to submit asus fonepad 7 to nearest service center...as i did on 8th Sept...they changed the motherboard and i received it on 15th sept and now it is ok every thing works perfect as before this 89MB jor ka jhatka(dhamaka).
- D
- AnonD-307007
- YUM
- 16 Sep 2014
ASUS reply to the problem
ASUS CASEID=RWTM20140914031606923-013 Please click here if you wish to reply this mail!
Feedback
Is the answer helpful to your question? Yes
If not, please tell us the reason.
. The solution is not specific or detailed
. Agent asked me to do unreasonable test
. Agent provided me wrong information
. My product need to be repaired
. Other
Dear docveejay
Thank you for contacting ASUS Customer Service.
We apologize for the inconvenience in using our product and the delayed response due to the weekend. Thank you for your understanding.
For this issue, I have reported it to our technician, they have looked into this case.
But temporarily it could only be solved by sending it for repair. Sincerely sorry for the trouble.
Please take your product to our local service center for comprehensive inspection and help you to fix the problem. Sorry for the trouble.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you.
Have a nice day!
Exclusive support software created with the utmost care by ASUS just for you. Download official APP 【MyASUS Live Chat】now!
(Just for Android system. To get more details & download MyASUS on (http://qr.asus.com/myasus/CSC_TMSS_to_google_play)
To get more details about MyASUS, you can visit http://www.asus.com/aocc/#myASUS
Best regards,
Myra
Customer Service Center
ASUSTek Computer Inc.
---------- Original Message ----------
From :
Sent : 2014/9/13 19:16:07
To : "techsupport@asus.com"
Subject : Eee Pad ASUS Fonepad 7
[CASEID=WTM20140914031606923]
Apply date : 2014/09/13 19:16:06(UTC Time)
[Contact Information]
Name :
Email Address :
Phone Number :
City : Faridabad
Country : India[भारत गणराज्य ]
[Product Information]
Product Type : Eee Pad
Product Model : ASUS Fonepad 7
Product S/N : DBOKCT397249
Place of Purchase : www.flipcart.com
Date of Purchase : 2014/03/01
Operating System : Android
[Problem Description]
Asus Fonepad 7 India . After the 89mb OTA update on 09/09/2014 , all gsm networks
shall not work. I am unable to make /receive calls, or send /receive text messages.
Internet (2G/3G) though is working fine Hoping a fix asap!
- d
- dc
- 9xH
- 16 Sep 2014
Josekutty, 15 Sep 2014It was an excellent thing prior to the latest update receiv... moreWhat is the way out now? My fonepad is out of order since one week.
- ?
- Anonymous
- 9xH
- 16 Sep 2014
Cranky Old Man, 15 Sep 2014Yep, phone function and SMS are dead after the latest updat... moreWhen is the next update expected from Asus? what is the guarantee that with the next update things will be back to normal again?
- a
- ashoktg
- U{4
- 16 Sep 2014
What polite words u expecting asusss..........what type of upgrade it is... 89 MB update removed using SIM card permanently........guys comment in asus official website........we need asus to fix our problem
- ?
- Anonymous
- pi1
- 16 Sep 2014
I've given up the fight and sent to the ASUS service, its been a week and still no answer..