Asus Zenfone 2 ZE551ML
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Asus Zenfone 2 ZE551ML

User opinions and reviews

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  • T
  • Tony
  • HkZ
  • 12 Nov 2016

Ghost touches have become a problem after less than a year of owning the phone; causing the screen to jump around all over the place.
Pictures taken by the camera are less than satisfactory. Speed good, memory ample. Support not very good, rather incompetent staff.
I probably wouldn't buy one again.

    • S
    • SAM
    • X{%
    • 10 Nov 2016

    asus service record after sevice is really disappointing.....think again friends before buy.

      • M
      • Mark ZenFone 2
      • kaJ
      • 10 Nov 2016

      jimmy, 07 Nov 2016my zenfone2 551ml is dead after I tried to connect it via u... moreHey Jimmy. I had the same issue recently. What needs to be done is: remove the battery cover, u screw the backing of the phone itself from the battery pack and use a screw driver to detach the batterycked from the device wait 60 seconds..then reconnect it.tmThe unit should vibrate it begin turning in shortly thereafter. YouTube has a video on this. Good luck!

        • D
        • AnonD-608224
        • wYx
        • 09 Nov 2016

        i have phone like this the screen is flikering its annoying

          • R
          • RAKSHITKUMAR PATEL
          • 2SV
          • 09 Nov 2016

          i have same mobile, i request to all buyer please, don't buy any asus mobile..... mobile is not working well, not good services after sell, they are not taking any responsibility of them product....

          i had face to much problem with asus zenfone 2...

            • R
            • R-J
            • thb
            • 08 Nov 2016

            it says to Dual Sim settings "sim 2 not installed"... my zenfone cant read sim 2,tried to restart my phone....but still same problem...

              • D
              • AnonD-474413
              • jIn
              • 07 Nov 2016

              Mosaddaque, 07 Nov 2016I am using this phone for two months above. In that time, I... moreMost likely you will have to go to a repair shop. They can take out the battery and put it back in to get it to turn on but the battery is most likely the issue. I recently had my phone's charging port changed and have gone back to the repair shop to have the battery removed and reinserted.

                • D
                • AnonD-474413
                • jIn
                • 07 Nov 2016

                My Zenfone 2 has had issues since I purchased it in June 2015. It had to be sent back to the factory last year due to the screen being completely black which was most likely a software update issue. Now, I have had the charging port changed but the problem most likely is the battery. Was using a different phone from August 2015 to December 2015 until I had sent the phone back to the factory for the software issue. Really cannot understand why a phone like this has so many issues. It does have 4 Gigs of Ram and 64 Gigs of internal memory. Sounded like a bargain compared to a Samsung Galaxy S6 but the issues make this phone highly unreliable.

                  • D
                  • AnonD-607514
                  • 9Gx
                  • 07 Nov 2016

                  Can anyone tell me why "Connection Problem or Invalid MMI Code" shows when I dial USSD code?
                  How can I solve that problem?

                    • M
                    • Mosaddaque
                    • 9Gx
                    • 07 Nov 2016

                    I am using this phone for two months above. In that time, I have to go to service center for various reasons. But now I am facing a serious problem, that is when I try to run USSD code (i.e. to check balance etc.), the phone shows "Connection problem or invalid MMI code".
                    Can anyone tell me what is the reason for that problem and how it can be solved?

                      • j
                      • jimmy
                      • 3Jy
                      • 07 Nov 2016

                      my zenfone2 551ml is dead after I tried to connect it via usb cable with my laptop.
                      not turning on or no reaction at all.

                      anybody pls help me with this

                        • n
                        • n22
                        • 3@C
                        • 05 Nov 2016

                        Does this unit support wireless charging?

                          • e
                          • elfi
                          • 7k7
                          • 05 Nov 2016

                          I bought this phone year ago,its was good until the problem with the screen ,the screen flick as soon as I put the display to never sleep.plus no Marshmallow update yet,what is this company doing!DON'T BUY PHONES!

                            • S
                            • Shubham Yadav
                            • gMA
                            • 05 Nov 2016

                            RADUM1978, 31 Oct 2016I have last week on the Phone ''Return to Factory Settings'... moreYou have to call 18002090365 they will provide you a direct link to download Android marshmallow. But i suggest you not to upgrade to marshmallow the lollipop is awesome.

                              • p
                              • piku
                              • gM8
                              • 05 Nov 2016

                              Faizan, 04 Nov 2016I cant make my calls on jio 4g in this device plz help me ... moreReboot your phone.

                                • C
                                • Chindose
                                • Nu7
                                • 04 Nov 2016

                                Cydul79, 04 Nov 2016Had this phone for more than two years now. No problem what... moreDoes it have 4g on both SIM?

                                  • C
                                  • Cydul79
                                  • 9xY
                                  • 04 Nov 2016

                                  Had this phone for more than two years now. No problem whatsoever. And still ranked 24 on antutu even after two yers from the release date.

                                    • d
                                    • dilip
                                    • D01
                                    • 04 Nov 2016

                                    How is game proformence

                                      • m
                                      • mus
                                      • KRV
                                      • 04 Nov 2016

                                      best phone forever..perfect..no issues

                                        • F
                                        • Faizan
                                        • GXm
                                        • 04 Nov 2016

                                        I cant make my calls on jio 4g in this device plz help me i have installed gio 4g voice but not working.Can anybody give me some clue what should i do