Asus Zenfone 2 ZE551ML
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Asus Zenfone 2 ZE551ML

User opinions and reviews

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  • Y
  • Yesbee
  • rb3
  • 21 Oct 2016

Just about an year (15 months) ago, I bought this Asus Zenfone 2 with 4gb RAM and 64gb HD for $299. Last week I did accept the system update pushed by ASUS and it did install and while re-booting it just went blank screen and never switched on again. Tried charging overnight and then tried fastboot without any success. It does not even vibrate when power+up volume button pressed. I called Asus customer service and the answer I got was warranty has expired and the estimated cost of repair will be $165. This phone broke soon after the warranty expired. That's all the life of Asus phones??? I lost my trust in Asus products and their system update software. Looking for a much better phone with a reasonable price. Not sure which one to go far. Hope this review helps others in deciding whether to go far Asus mobile phone or not.

    Sanjeev, 17 Oct 2016I purchased asus zene2 4 gb ram 32 gb rom from flipkart dur... moreI don't understand why you buy Old model update with the new device and latest OS version.Intel is no more in mobile market and all Intel powered mobile having so many issues.Don't buy Old model buy new devices.In old model consider only Nexus 6 2014,2015,and Samsung Note 5,or iPhone 6 6 Plus or 6s ,6s Plus in low range buy Moto G 3rd or Moto X Play,(Moto G 4 Plus is best Smartphone under 15K) everything in this phone is perfect.All these devices will serves you great.

      • v
      • vazhu
      • vw1
      • 21 Oct 2016

      this phone sucks big time. my camera crashes all the time, battery drains like crazy and gets freakin slow eventually.
      Good for nothing.

        • D
        • AnonD-443557
        • gN$
        • 20 Oct 2016

        Any news about VoLTE support?

          • R
          • Ridwan
          • X$j
          • 19 Oct 2016

          I'm using Asus Zenfone 2 ZE551ML. After upgraded to Android M, there is Audio jack Connected notification and the phone sound off as if the head set is connected.
          Anyone knows how to fix the error ? Please share. Already took the device to Asus service center but according to them, I have to replace the main board and it cost me a lot.
          Thanks.

            • A
            • Aeg
            • K8x
            • 18 Oct 2016

            Anonymous, 17 Oct 2016This phone really makes me sad, too many problems, ghost to... moreExactly the same problems for me. Would steer clear of ASUS phones for sure.

              • G
              • Gidion
              • vaS
              • 18 Oct 2016

              Why my Zenfone 2 no video call on facebook?

                • ?
                • Anonymous
                • N$b
                • 18 Oct 2016

                Seems that I'm very lucky because I have any issue with my Zenfone 2... I took the cheaper version with Atom Z2560, 2 GB/16GB. My only complaint is about the camera: don't think that it's very good - just average.

                  • ?
                  • Anonymous
                  • iu5
                  • 17 Oct 2016

                  This phone really makes me sad, too many problems, ghost touches, broken buttons, bad battery life also bad service.

                    • S
                    • Sanjeev
                    • vGa
                    • 17 Oct 2016

                    I purchased asus zene2 4 gb ram 32 gb rom from flipkart during latest sale.This is very cheap quality phone. Wi fi missing. They send me replacement but second time product not charged.Totaly dead mobile.So beware of this mobile phone .

                      • ?
                      • Anonymous
                      • XMi
                      • 16 Oct 2016

                      Anonymous, 14 Oct 2016Same problem encountered here. Any solution you had gathere... moreAs my asus zenfone 2 4gb version was under warranty, the service centre replaced motherboard as well as lcd panel to get rid of the only problem i faced (i.e. GHOST TOUCHES which were getting more severe day by day) they started around July August period in most of the asus zenfone 2 sets i guess, must be due to some software update.

                        • ?
                        • Anonymous
                        • XMi
                        • 16 Oct 2016

                        Anonymous, 23 Sep 2016I started to have the ghost touch problem after 12 months (... moreMy phone was under warranty.. Had problem of ghost touch and it got severe day by day... I gave it to service centre, they changed screen panel and motherboard and returned my mobile after a day.

                          • M
                          • MrJas
                          • P%B
                          • 16 Oct 2016

                          Anonymous, 09 Oct 2016Sim2 is not eligible for data,,only one Sim can be data oth... moreYou may want to check again..sim 1 for vice and date to 4g, sim 2 for voice and data to 2g

                            • D
                            • AnonD-598044
                            • YV@
                            • 15 Oct 2016

                            I was able to get rid of ghost touch of my zenfone 2 ze551ml.
                            all you need is an electronic lighter.
                            remove the igniter of it, and use it in a part that has a ghost touch.
                            you need to enable 'show touch' of your device first.
                            Hope this would help you.

                              • A
                              • AYAN
                              • gMJ
                              • 15 Oct 2016

                              tokidogu, 05 Oct 2016Jus got this phone n it is awesome phone. Very thin, light,... moreU r jojking it is not thin or light

                                • A
                                • AYAN
                                • gMJ
                                • 15 Oct 2016

                                Kadigafur, 05 Oct 2016Im disappointing for battery.. 3000mAh is not enough for 5.... moreU R Right

                                  • t
                                  • troy5890
                                  • FbG
                                  • 14 Oct 2016

                                  Anonymous, 14 Oct 2016Same problem encountered here. Any solution you had gathere... moreUnfortuantely, you will have to purchase a new smartphone. i had the same issue and thats the only way i could fix my little problem.

                                    • ?
                                    • Anonymous
                                    • t7X
                                    • 14 Oct 2016

                                    sumdude, 13 Oct 2016Does anyone have the ghost touch problem?Same problem encountered here. Any solution you had gathered? Thank you.

                                      • T
                                      • Tophz
                                      • 3Y9
                                      • 13 Oct 2016

                                      Did anyone here found the solution for ghost screen movement? If not Im going to throw this fone on the wall and wrecked it.

                                        • Z
                                        • Zenish
                                        • iWW
                                        • 13 Oct 2016

                                        I have had the 4GB model for over a year now and have been incredibly happy with it. This is my four Android and one of the best (for the money)!